Located close to Great Eastern Mall and Ampang Point Shopping Centre, Neu Suites By Serenity Vacation Homes provides a corner/local shop, a rooftop terrace and a garden. In addition to a gym, guests can connect to free in-room WiFi, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices).
Located close to Great Eastern Mall and Suria KLCC Shopping Centre, Neu Suites By Serenity Vacation Homes provides a corner/local shop, a rooftop terrace and a garden. Free in-room WiFi, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices), and a gym are available to all guests.
You'll also find perks such as:
An outdoor pool
Self-parking (surcharge), a round-trip airport shuttle (surcharge) and a lift
Room features
All rooms are individually furnished, and have comforts such as premium bedding and air conditioning, in addition to thoughtful touches such as free WiFi and sound-insulated walls.
More conveniences in all rooms include:
Heating and ceiling fans
Bathrooms with rainfall showers and designer toiletries
Check-in start time: 3:00 PM; check-in end time: midnight
Check-out
Check-out before 11:00 AM
Special check-in instructions
There is no front desk at this property
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information; your host will greet you
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your government-issued photo ID after booking
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
A virtual front desk provides assistance to guests
Information provided by the property may be translated using automated translation tools
Access methods
Host will greet you, lockbox
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
Cleaning fee: MYR 20 per accommodation, per stay.
A damage deposit of MYR 200 will be collected before check-in.
We have included all charges provided to us by the property.
Optional extras
Airport shuttle fee: MYR 150 per vehicle (one-way, maximum occupancy 3)
Self-parking fee: MYR 15 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property only accepts cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Frequently asked questions
Does Neu Suites By Serenity Vacation Homes have a pool?
Yes, this property has an outdoor pool.
How much does it cost to stay at Neu Suites By Serenity Vacation Homes?
As of 21 May 2026, prices found for a 1-night stay for 2 adults at Neu Suites By Serenity Vacation Homes on 24 May 2026 start from ฿591, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Neu Suites By Serenity Vacation Homes pet-friendly?
No, pets are not allowed at this property.
How much is parking at Neu Suites By Serenity Vacation Homes?
Self-parking is available for MYR 15 per day.
What time is check-in at Neu Suites By Serenity Vacation Homes?
Check-in start time: 3:00 PM; check-in end time: midnight.
What time is check-out at Neu Suites By Serenity Vacation Homes?
Checkout is at 11:00 AM.
Does Neu Suites By Serenity Vacation Homes provide a shuttle to the airport?
Yes, there's an airport shuttle that runs on request. A fee of MYR 150 per vehicle applies.
Where is Neu Suites By Serenity Vacation Homes located?
Situated in Kuala Lumpur, this apartment building is within 1 mi (2 km) of Great Eastern Mall and Ampang Point Shopping Centre. Suria KLCC Shopping Centre and Changkat Bukit Bintang are also within 6 mi (10 km). Dato' Keramat Station is 19 minutes by foot and Jelatek Station is 19 minutes.
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Reviews
Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2
Cleanliness
10
Amenities
9.4
Property conditions & facilities
Rating 10 - Excellent. 7 out of 9 reviews
10 - Excellent
7
Rating 8 - Good. 1 out of 9 reviews
8 - Good
1
Rating 6 - Okay. 0 out of 9 reviews
6 - Okay
0
Rating 4 - Poor. 1 out of 9 reviews
4 - Poor
1
Rating 2 - Terrible. 0 out of 9 reviews
2 - Terrible
0
Reviews
Verified
10/10 Excellent
Karen
28 Jan 2026
Liked: Cleanliness, amenities, property conditions & facilities, communication
Great budget place to stay. Short walk to subway. Bit of a strange check in process since apartments are rented privately but it was easy enough once we sorted it out. Pool was a nice feature and the room we got was great. Security was also great.
This property is very nice. The pool is great. But most of all the staff are friendly and helpful.
The room was more than enough for me and my wife and we really loved it here. There is 3-4 awesome restarsunts and one mart literally in the same building connect.
The process is simple:
200rm deposit which is normal for Malaysia
On checkout I requested a late check out and was welcomed with no issues. I received the rest of my deposit and left.
I would recommend this to everyone. Great stat and wonderful host
James Edward
Stayed 3 nights in Apr 2026
Verified
10/10 Excellent
Darren
2 Jan 2026
Liked: Cleanliness, amenities, property conditions & facilities, communication
The hotel is an excellent place.
Darren
Stayed 4 nights in Dec 2025
Verified
8/10 Good
EDWIN KEE CHEONG
12 May 2026
Liked: Cleanliness, check-in, listing accuracy
The room was clean and well equipped. Location is good for those who wants to be located near to Gleneagles Hospital. Check in process was okay.
What is probably worrying however is the required bank transfer deposit and the need to send ID document to some unknown person which can be easily misused.
EDWIN KEE CHEONG
Stayed 1 night in May 2026
Verified
4/10 Poor
mingzhan
4 Apr 2026
Liked: Check-in, communication
Disliked: Cleanliness, listing accuracy
The COCKROACHES and ANTS are living more happily than guests. They are everywhere and swift. !!!!
mingzhan
Stayed 1 night in Apr 2026
Verified
10/10 Excellent
Chantal
5 Jan 2026
Liked: Cleanliness, amenities, property conditions & facilities, communication
Die Unterkunft war wirklich super. Die Ausstattung war gut für den Alltag und man konnte auch Wäsche waschen und trocknen. Es war sehr sauber.
Die Kommunikation war reibungslos und wir haben uns sehr wohl gefühlt!
Der einzige negative Punkt ist, dass man die Nachbarn sehr gut hören konnte.
Wir würden aber definitiv wieder kommen. ☺️