"This was the most pleasant and luxurious stay that I have ever had the pleasure of experiencing. From the moment you walk onto the property to the moment you check-out, the staff are there to help you with luggage, check-in, settling in, and planning your days both on the property and to see the surrounding area. This property is located in the gorgeous mountains of Hakone an offers the most gorgeous views of the mountains right from the room and balconies where you can bathe in your private onsen. Also included in your stay are traditional breakfast and dinner which on their own are worth the price. This experience is nothing short of amazing and I would recommend anyone travelling to Japan to experience at least one night here."