Search Hotels Near Kirkgate Arcade, Otley

"The staff were very friendly and welcoming. The staff member that checked us in went above and beyond for us. Drinks were good value, rooms lovely. We would recommend this hotel and we will be revisiting again. Thank you"

"Very good value. Room in cabin in woods. Nice freshly cooked breakfast. Pleasant welcoming staff."

"Good location, nice setting, log cabin style hotel, slightly older rooms Interesting that you had a set time for breakfast and had to tell them in advance what time you wanted. Expensive beer"

"Absolutely worst hotel experience I have ever had. I was put in room #1 which is right next to the door to the reception as well as the stairwell. The room has _zero_ sound insulation so every time someone exited or entered the reception area, the door would slam shut. The room vibrated with every slam. Additionally, you heard every stomp of feet on the staircase. I checked out at 3:15am because it was a waste of time to stay any longer."

"Rooms are fine and quite comfortable, bar staff friendly, nice outdoor space and nice lounge area, would return again."

"It is sn old property in dire need of some fresh decorating. Especially the stair carpet which looks like it hasn't been vacuumed in months. It also smells in the narrow passageways. The toilets and showers needed cleaning. Staff were nice, polite and helpful."

"A quick stay over with a friend, room basic but clean and comfortable, very central location , and amazing reception staff who couldn’t do enough for us. Would definitely stay again"

"The owner was fine and the bathroom very clean. The stairs to the top floor are steep and darkish. The room is a mess with stain5on the ceiling and walls."

"Good"

"Good room and staff was very friendly "

"Spacious however I did not see one member of staff after I checked in aid before i checked out. My towels were not changed once over my 3 night stay "

"Have stayed at Hollins Hall for many years. The breakfast is always provides a good selection and pleasant dining room to eat in. "

"Poorly kept room with spring pushing through the mattress, bathroom window was stuck open and the room was generally in a poor state."