โรงแรมใกล้The Chevin, ออตลีย์

"Perfect"

"So i irrived to a bed. Good start. Anne franks attick would be the ritz compared to this. Tv didn't work, heater didn't work, dispite me being advised to plug it in by the lady on reception. This turned out to not be a problem as she worked out how to put the heating on permanently for the next 2 day. Breakfast on the 1st morning wasn’t something id normally spend 7 quid on as it leaked oil from everywhere, i didn't have a 2nd Breakfast as the other guest sitting with his 4 pint cans of Stella...

"I didn't have breakfast. However, whilst the room was tidy the pillows were like concrete blocks. Also the bathroom had damp and fungus because they dont have an extractor fan. The room also are in need of decoration. I paid £89 and i wouldnt say it was worth £30. Disappointed. Whilst the lady on reception was polite and courteous i wont be staying there again. I work in Leeds a few times a year so i will put this on my 'do not use' list of properties."

"Ate in the Grill on the Hill. Attentive staff. Food was good but was expecting a better range and standard. Clean room. Did tend to get too hot. Great location if going to Leeds Airport as an overnight stay before flying. "

"Didnt even get to the property. Wrongly advertised as having free parking. The manager refused to help as unaware to me there is a £100 deposit. Until i paid this . Even though I paid for the room he would not give me any details of the location. So held to ransom . He was polite but unhelpful. I chose this property exclusively because of parking as I cant walk distances and especially with a suitcase. Im still trying to get my money back "

"Spacious however I did not see one member of staff after I checked in aid before i checked out. My towels were not changed once over my 3 night stay "

"We loved all the personal touched left by the owners, thank you."

"Overall very good. Not to be picky but the reception man upon checking out at 6:30am could do with some customer service skills. No eye contact grabbed my room card, no did you enjoy your stay was more interested in his phone before muttering to me is that all and sighing when I asked for a receipt"