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"Welcoming staff and quick check-in. Clean and comfortable rooms. "

"Excellent location across the street from Minster and short walk to Shambles, good breakfast, large room, good service."

"Great experience overall!"

"We were there for a conference weekend. The outside of the building didn't look very welcoming, due to the black bricks, but once inside, it was lovely, welcoming and warm, the staff were attentive and nothing was too small for them. The rooms, the food everything was perfect."

"The room was lovely - it looked newly decorated and was very clean, with comfortable beds. Will happily stay there again when back in York. "

"Everything was very good indeed, especially the friendliness and helpfulness of the staff members, who simply cannot do enough for you."

"Clean spacious room, with adequate amenities. Pleasant & friendly staff. Comfortable beds, although only had room with 2 singles! It was a very last minute booking, but very pleased with the reservation process. "

"Good range of breakfast options, the room was as described and staff were very helpful!"

"Staff were very welcoming and always there to help.The hotel itself is 1st class and we enjoyed l stay very much."

"Lovely hotel and excellent staff"

"Clean room, comfy beds. Great value for money "

"Lovely warm hotel. Room was clean and I liked that you offer a more green approach to housekeeping. Breakfast was okay, plenty of choice, the staff were lovely and friendly. All the staff were I stay at the Queen's every time I'm in Leeds, and will continue to do so."

"We have stayed here before, and will stay again. Excellent staff, imaginative and bright decor, room a bit small but well designed. Comfortable bed. Parking next door at reduced rate with ev charging."

"Lovely and clean, staff were great and the breakfast was fresh and tasty with plenty of options "