"Nice comfortable hotel with pleasant staff , gorgeous view ,close to town center, seafront position has easy access to the beach and harbour with many pubs and restaurants and activities along the seafront."
"Lovely hotel, nice sized room, nice sized bar with lounge area and pool table, central location close to town centre, harbour and pier, lovely indoor pool, staff really friendly and helpful, evening entertainment as well, really good value for money, i will book again at some point in the near future but will make sure im not staying right next to the lift as its noisy up until 12am and again from about 6am the following morning."
"Staff very friendly and accommodating.Very clean room, just needs a little lick of paint to freshen up the place,maybe a sweep up outside.
Good price at the bar.staff work very hard."
"First time away with my partner on holiday for one night, the rooms were wonderful, nice spacious area and comfy beds. The staff were friendly and welcoming. Just wished the check in was before 3pm but overall wonderful hotel to stay in for a night away or two. Definitely coming back again. "
"Stayed 2 nights in twin room. The room was small ,however it had everything we needed. There was tea/ coffe/ hot chocolate available in the room that was replenished daily. The room was warm as we were top floor, but there was a fan provided which was very welcome. The bathroom was very small, and you may find a struggle if on larger size, however like rest of property was very clean and the beds were very comfortable. Breakfast was cooked to order and really good. "
"The rooms were clean and well serviced. The bed was solid and comfy. The staff were very helpful. I saw people have had issues with the water pressure in the showers. I waited about twenty seconds for the pump to kick in and it was a great shower.
Comments about the walls being thin. On the first night I had nightmare neighbours. But Steve promptly dealt with them and no more noise. Simples. I was there for 5 nights. Had different, more courteous neighbours during the rest of my stay. No...
"Our room 172 was clean, spacious and included an en-suite walk in shower.
Breakfast included English style cooked , yogurt & berries, cereals, fruits, toast with all jams, marmite and honey.
mini pastries were also available.
We ate in the dining room and from the bar menus.
Staff were very professional, kind and gave service with a smile. To note Mel from the Spa was fantastic, we had x2 full hour treatments each "
"Really lovely hotel with great views. Breakfast a real treat. Rooms are a very generous size and a sea view is beautiful. Don’t like the policy of authorising £150 on your bank card on check in. Not released for 5 to 10 days is not acceptable."
"Our stay was fantastic, we had a sea facing room with a balcony, room and view was out of this world. We actually ordered room service for our meal which we never normally do during vacations to take in the fantastic location and view, well done Imperial hotel "
"The first room we were given was not up to 3 star standard.
We contacted reception the next morning and they were very considerate and we were offered an alternative room that was more acceptable. The location, food and the staff were excellent. We hope to return."
