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"Clean room staff very helpful perfect location for what I wanted"

"This is the second stay at The Grand. The staff are friendly, helpful and professional. We were bed and breakfast , the bed was very comfortable, the room was a decent size and the breakfast was very good. Although the room was clean the main window needs attention as putty is missing which makes it drafty and also it needs painting. The flat roof outside is an eyesore. We found the wifi poor and the size of the tv too small for the size of the room. A big positive for us is the location of the...

"Great hotel. Beautiful room with a gorgeous view of the sea! Plus the hotel is situated right in the middle of Torquay — very good especially if you have plans to explore. Definitely looking forward to coming back."

"Its high end with great decor and fab spa facilities. Our stay was somewhat spoiled by drunken guests and their friends in the next room making excessive noise and shouting between 12.30-2.30 am, keeping us awake, security was called twice to try and resolve and did offer us a rom change in the middle of the night which was not practical. On speaking to Harry the manager it appears this was not the only case that evening. The hotel should consider introducing a quiet policy after 12 with...

"Great swimming pool and Spa."

"The staff were very friendly, helpful and nothing was too much trouble. On hearing we had a terrible cough they even arranged for lemon and honey to be sent up to the room for us. All in all an excellent holiday."

"A little hidden gem. Nice large room in a quiet rural setting with loads of wildlife. The staff were super helpful."

"Lovely clean and great sized room. Nice breakfast too, great for the price"

"Great position. Clean. Large room. Good breakfast. Would recommend."

"Great location"

"No phone in room. Fan faulty. One window opened slightly the other didn't. Asked for Seaview but declined. Restaurant menu doesn't attract the area e.g seafood. Unaccessible garden through basement. Party on Saturday meant the hotel users were barred without consent to the area. No safety in the sauna such as wear slippers."

"The room was very good but there were a few unforeseen issues. The Manager was excellent. She did everything the could to resolve the issues and look after us - hence the overall excellent rating. Thank you."

"Loved this place. Highly recommend."

"Amazing service amd food"

"Due to a wedding in the property, which we were not warned about (apparently Hotel can't contact Expedia customers), we got very little sleep. Some of the wedding guests decided to have their own party/social event between 2:30 AM - 5:30 AM meaning we got virtually no sleep. Rang reception to inform them of the noise at 3.45am. They told us they couldn't do anything and to ask for financial compensation when we checked out in the morning. Such a shame as the room was beautiful and we were...

"Went for one night . Really friendly staff and good location . Room was Executive Double. Nice and spacious with chairs sofa and good view . Bed was clean and tidy . Just room was a little dated and worn in places."

"Inchecken ging moeizaam. We moesten borg betalen terwijl de kamer vooraf betaald was. De borg zou verrekend worden met het eten. Maar bleek niet mogelijk te zijn. Waardoor we dat direct moest betalen in de restaurant/bar. Kamer/badkamer was schoon en groot. Er was geen airconditioning wat jammer was gezien dat heel erg warm was. Er was een ventilator op de kamer die hopeloos was. Er was genoeg keuze voor ontbijt. Personnel was vriendelijk."

"Absolutely stunning outdoor pool at a hotel that cost less than £40 for the night! Perfect"

"Very good room and clean"

"Our room was clean and spacious, comfy beds and decent shower, staff were helpful and friendly, we didn't have breakfast, the bar didn't seem to be used much, Hotel is very close for town, pubs, cafes and restaurants"