It was cheap as chips, which is why I booked it. But the room was dingy. Lots of areas badly in need of maintenance and the icing on the cake was a badly chipped mug provided to make coffee.
Been to this hotel before it was lovely new owners now arrived was told I needed photo ID if I didn’t have it I had to pay £100 deposit they charge you £10 for parking you can park out on the road for free plenty of space my bathroom has mould door not painted properly Toilet roll hanging off wall curtains with filthy sideboard was stained and scratched up. Need a good clean and new furniture. Must say bedding was very clean comfortable bed had a beautiful view from balcony. As long as you know, it’s a budget hotel you’ll be okay don’t expect the Ritz.
Honestly the most bizarre hotel I have ever stayed in. There are no facilities. You couldn’t even boy a soft drink. There was no toilet we could use before we checked in. The huge sign outside says Diamond Hotel. It was a mixture of a ghost town with unused communal rooms and a rough hostel with a welcoming of a fight happening. There were empty cans of cider on the side downstairs. In our room we had to wedge the window open with a towel and in the bathroom we had to do the same with a toilet roll, both to provide air and to try and get rid of whatever the smell was. There was extremely loud banging of doors throughout the night. We were in a triple room and we had two cups.
Honestly, I have never experienced anything like it.
No cold water for the whole of the 7 days had to buy bottled water to have wash lift never worked for the whole of the stay room not cleaned at all for 7days towels not changed for the whole of the stay bin not emptied for the whole of the stay tea tray not filled up just absolutely disgusting the only thing that was good was the view if I could of found some were else to stay I would have left on day 2
Awful! No running cold water in room, couldn't flush toilet, kettle was disgusting so couldn't use, no cups,no soap. Poor cleanliness. TV okay, bed comfy, clean bedding and towels. Parking advertised but be warned there is a £10 charge per night which I found out on arrival and didn't see mentioned on website.
The property was t clean, little or no fire/safety standard. Toilet had a deposit from the previous guests which didn't flush as there's not enough water in the cistern, shower didn't work, cold tap dribbled only & hot tap got so hot it was impossible to keep your hands under it.
Room was bamp, everything was old part fixed & part painted this is not worth the £63 per night rate & Expedia should refuse to sell these properties however corporate greed means they don't care.
When I checked in there was a lady at reception who had been moved twice & she was having water problems again & when I asked the reception guy told me we would have no problems with the two rooms that cost me £126.00 for the two.
Waste of money & I expect a full refund from EXPEDIA!!
Expedia for once in your life do something about it as this hotel should be closed by the council & the fire service as it's a disaster waiting to happen!!!
Hotel is very old, there is renovation going inside so its mess and dirt everywhere. Think they should close it for now. Room was ok to sleep- nothing else. Kettle and 2 cups provided- no tea coffee etc. Its also not clearly stated but they charge £10 extra for parking per night which is quite expensive. We won't be back anytime soon.
The hotel is in mid renovation following take over by new owners 3 weeks ago. While the bedding was clean, nothing else was. The place shouldn't be open. 1 curtain missing 1 just hanging on. No shower curtain, no tea/coffee or milk in the room but a kettle and 2 tiny cups. Only 1 pillow each. Dirty carpets. Lift broken. Payments through Expedia are not working, so we had to pay cash as the only other method they accepted was a QR code scan which is a security risk at the best of times. Also if you wanted to park in the hotel spaces, it was £10 per night! There's several other things wrong with the hotel, so no one should stay there for some time.
On arrival told where we were staying went to the room no curtains went back oh we will move you and we have upgraded your room oh thankyou, new room no bulbs in bedside light singular only one double socket in room hmm wont be going back
This hotel is extremely run down, the reception area resembles a building site, reception was never manned.
No towels available and television not working in one of our rooms.
Avoid
Andrew
เข้าพัก 1 คืน, สิงหาคม 2024
6/10 พอใช้
Marek
เดินทางกับคู่รัก
19 ส.ค. 2024
ชื่นชอบ: พนักงานและบริการ
hotel is old and i think it needs a complete refurb
We had a terrible experience. The windows did not open and were unclean. The carpet was unclean too. The beds had one pillow per person with no headboards on the bed. We had no towels and were told they were waiting on the towels - we got these just before checkout. Overall an unpleasant experience.