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The Kayseri Loft Hotel

Family-friendly hotel connected to a shopping centre in Kayseri with 2 restaurants

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Photo gallery for The Kayseri Loft Hotel

Lobby
Reception hall
Garden
Executive Suite, Mountain View | Premium bedding, memory-foam beds, minibar, laptop workspace
Garden view
The Kayseri Loft Hotel offers a welcoming base near Kayseri Castle. Guests can enjoy spa treatments, visit nearby museums, or use ski-in/ski-out access. The property features hiking/biking trails, an indoor pool, and a garden café. Visitors appreciate the attentive staff.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Spa
  • Pet-friendly
  • Room service
  • Laundry

Room options

Available filters for rooms
Showing 22 of 22 rooms

View all photos for Deluxe Suite Room Mountain View

Deluxe Suite Room Mountain View | Premium bedding, memory-foam beds, minibar, laptop workspace

Deluxe Suite Room Mountain View

Highlights

Terrace
Separate dining area
Separate sitting area
Soundproofed
Fireplace
Air conditioning
Heating
Connecting rooms available
  • 120 sq m
  • 1 bedroom
  • Mountain view
  • Sleeps 5
  • 1 King Bed, 1 Double Sofa Bed and 1 Large Single Bed

View all photos for Deluxe Family Room Mountain View

Premium bedding, memory-foam beds, minibar, laptop workspace

Deluxe Family Room Mountain View

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
  • 40 sq m
  • Mountain view
  • Sleeps 5
  • 1 Queen Bed and 2 Large Single Beds

View all photos for Deluxe Double/Twin Apart Mountain View

Deluxe Double/Twin Apart Mountain View | Premium bedding, memory-foam beds, minibar, laptop workspace

Deluxe Double/Twin Apart Mountain View

7.6 out of 10
Good
(9 reviews)

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
  • Mountain view
  • Sleeps 4
  • 1 Queen Bed, 1 Large Single Sofa Bed and 1 Single Murphy Bed OR 2 Single Beds, 1 Large Single Sofa Bed and 1 Single Murphy Bed

View all photos for Deluxe Apart Room - SKI PACKAGE

Premium bedding, memory-foam beds, minibar, laptop workspace

Deluxe Apart Room - SKI PACKAGE

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
  • 40 sq m
  • Mountain view
  • Sleeps 4
  • 1 Queen Bed, 1 Large Single Sofa Bed and 1 Single Murphy Bed OR 2 Single Beds, 1 Large Single Sofa Bed and 2 Single Murphy Beds

View all photos for Deluxe Suite Room - SKI PACKAGE

Premium bedding, memory-foam beds, minibar, laptop workspace

Deluxe Suite Room - SKI PACKAGE

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Fireplace
Air conditioning
Heating
Connecting rooms available
  • 120 sq m
  • 1 bedroom
  • Mountain view
  • Sleeps 5
  • 1 Double Bed, 1 Large Single Sofa Bed and 1 Single Murphy Bed

View all photos for Deluxe Room - SKI PACKAGE

Premium bedding, memory-foam beds, minibar, laptop workspace

Deluxe Room - SKI PACKAGE

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
  • 40 sq m
  • Mountain view
  • Sleeps 4
  • 2 Large Single Beds, 1 Large Single Sofa Bed and 1 Single Murphy Bed OR 1 Queen Bed, 1 Large Single Sofa Bed and 1 Single Murphy Bed

View all photos for Deluxe Family Room - SKI PACKAGE

Shower, free toiletries, hair dryer, slippers

Deluxe Family Room - SKI PACKAGE

Highlights

Balcony
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
LED TV
  • 40 sq m
  • Mountain view
  • Sleeps 5
  • 1 Queen Bed, 2 Large Single Beds and 1 Single Murphy Bed OR 4 Single Beds and 2 Single Murphy Beds

View all photos for Deluxe Double/Twin Room Mountain View

Premium bedding, memory-foam beds, minibar, laptop workspace

Deluxe Double/Twin Room Mountain View

7.6 out of 10
Good
(14 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
  • 40 sq m
  • Mountain view
  • Sleeps 4
  • 1 Queen Bed, 1 Single Sofa Bed and 1 Single Murphy Bed OR 2 Single Beds, 1 Single Sofa Bed and 1 Single Murphy Bed

View all photos for Junior Suite Room with Mountain View

40-cm LED TV with satellite channels, TV, ping pong

Junior Suite Room with Mountain View

Highlights

Balcony
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
LED TV
  • 40 sq m
  • 1 bedroom
  • Mountain view
  • Sleeps 4
  • 1 Queen Bed, 1 Single Murphy Bed and 1 Double Sofa Bed

View all photos for Presidental Suite Room with Jacuzzi

Premium bedding, memory-foam beds, minibar, laptop workspace

Presidental Suite Room with Jacuzzi

Highlights

Balcony
Soundproofed
Air conditioning
Heating
Connecting rooms available
Mini-fridge
LED TV
Pillow menu
  • 120 sq m
  • 1 bedroom
  • Mountain view
  • Sleeps 5
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Deluxe Suite Room with Terrace

Premium bedding, memory-foam beds, minibar, laptop workspace

Deluxe Suite Room with Terrace

  • Sleeps 4

View all photos for Deluxe Family Room with Mountain View

Premium bedding, memory-foam beds, minibar, laptop workspace

Deluxe Family Room with Mountain View

  • Sleeps 4

View all photos for Presidental Suite Room with Turkish Bath&Jakuzzi

Premium bedding, memory-foam beds, minibar, laptop workspace

Presidental Suite Room with Turkish Bath&Jakuzzi

  • Sleeps 4

View all photos for Junior Suite With Jakuzzi

Premium bedding, memory-foam beds, minibar, laptop workspace

Junior Suite With Jakuzzi

  • Sleeps 4

View all photos for Deluxe Double/Twin Room with Mountain View

Premium bedding, memory-foam beds, minibar, laptop workspace

Deluxe Double/Twin Room with Mountain View

  • Sleeps 4

Deluxe Apart Room - SKI SHUTTLE PACKAGE

Highlights

Balcony
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Kitchen
Mini-fridge
  • Sleeps 4
  • 1 Queen Bed, 1 Large Single Sofa Bed and 1 Single Murphy Bed OR 2 Single Beds, 1 Large Single Sofa Bed and 2 Single Murphy Beds

Deluxe Family Room - SKI SHUTTLE PACKAGE

Highlights

Balcony
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
LED TV
  • Sleeps 5
  • 1 Queen Bed, 2 Large Single Beds and 1 Single Murphy Bed OR 4 Single Beds and 2 Single Murphy Beds

Deluxe Room - SKI SHUTTLE PACKAGE

Highlights

Balcony
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
LED TV
  • Sleeps 4
  • 2 Large Single Beds, 1 Large Single Sofa Bed and 1 Single Murphy Bed OR 1 Queen Bed, 1 Large Single Sofa Bed and 1 Single Murphy Bed

Deluxe Suite Room - SKI SHUTTLE PACKAGE

Highlights

Balcony
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Kitchen
Mini-fridge
  • 1 bedroom
  • Sleeps 5
  • 1 Double Bed, 1 Large Single Sofa Bed and 1 Single Murphy Bed

Deluxe Suite Room With Mountain View

  • Sleeps 5

Deluxe Suite Room-Ski Shuttle Package

  • Sleeps 5

Deluxe Suite Room With Mountain View

  • Sleeps 5
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About the area

Map
Germir Mahallesi, Sivas Caddesi, 1777. Sokak No:39, Melikgazi, Kayseri, Kayseri, 38030

What's nearby

  • University of Erciyes - 4 min drive - 3.7 km
  • Sirin Aquapark - 5 min drive - 6.3 km
  • Kayseri Castle - 6 min drive - 6.9 km
  • Meydan Camii - 6 min drive - 7.3 km
  • Hunat Hatun Mosque - 6 min drive - 7.3 km

Getting around

  • Kayseri Station - 7 min drive
  • Kayseri (ASR-Erkilet Intl.) - 12 min drive

Restaurants

  • ‪Selim Sahin Perde Ve Ev Tekstili - ‬20 min walk
  • ‪Doğan Kebap 'Doğu Terminali/Kayseri' - ‬8 min walk
  • ‪Bahçekule Restaurant - ‬1 min walk
  • ‪Kalbim Yemek Hizmetleri - ‬18 min walk
  • ‪Kinaş Vizyon Cafe - ‬8 min walk

About this property

The Kayseri Loft Hotel

Family-friendly hotel near Kayseri Castle
Located close to City and Mimar Sinan Museum, The Kayseri Loft Hotel provides a corner/local shop, a rooftop terrace and shopping on-site. Skiers and snowboarders can spend time on the slopes at this hotel, which offers ski-in/ski-out access, a ski shuttle and skiing privileges. Indulge in a Swedish massage, a facial and a body scrub at the on-site spa. At the two on-site restaurants, enjoy breakfast, brunch, lunch, dinner and al fresco dining. Enjoy on-site activities, such as snow tubing and hiking/biking. Stay connected with free in-room WiFi, and guests can find other amenities, such as a coffee shop/cafe and a garden.
You'll also enjoy the following perks during your stay:
  • An indoor pool, along with free cabanas and sunloungers
  • Free self-parking, valet parking and extended parking
  • Buffet breakfast (surcharge), bike hire and a local area shuttle
  • An electric car charging station, express check-out and multilingual staff
  • Guest reviews give top marks for the helpful staff
Room features
All 85 rooms boast comforts, such as free international calls and premium bedding, in addition to thoughtful touches, such as pillow menus and laptop-friendly workspaces.
Extra amenities include:
  • Memory foam beds and extra futons (surcharge)
  • Showers, free toiletries and hairdryers
  • 40-cm LED TVs with premium channels
  • Wardrobes/cupboards, balconies and LED light bulbs

Similar properties

Breakfast, lunch, dinner served; garden views

Novotel Kayseri

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  • Parking included
  • Free WiFi
  • Restaurant
8.6 out of 10, Excellent, 587 reviews
The price is ฿1,909
฿2,138 total
includes taxes & fees
15 Nov - 16 Nov
Novotel Kayseri

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Area shuttle (surcharge) up to 30 kilometres
  • Shopping centre shuttle (surcharge)
  • Ski shuttle (surcharge)
  • Free uncovered self parking on site
  • Free uncovered valet parking on site
  • Free uncovered extended parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: TRY 449 to 899 for adults and TRY 349 to 649 for children
  • 2 restaurants
  • A coffee shop/cafe
  • Couples/private dining
  • Private picnics

Restaurants on site

  • The Black Lounge
  • The Roof Restaurant

Things to do

  • Arcade/game room
  • Bicycle rentals
  • Evening entertainment
  • Full-service spa
  • Games
  • Hiking/biking trails
  • Hot tub
  • Indoor pool
  • Library
  • Optional ski privileges
  • Playground
  • Sauna
  • Shopping
  • Ski passes
  • Ski storage
  • Ski-in/ski-out access
  • Snow sports gear
  • Snow tubing
  • Table tennis
  • TV in common areas

Family friendly

  • Arcade/game room
  • Children's games
  • Children's toys
  • Grocery/convenience store
  • High chair
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Playground
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2,142 square feet of conference space
  • Business centre
  • Meeting room

Outdoors

  • Barbecue grill
  • Free pool cabanas
  • Garden
  • In a regional park
  • In the mountains
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Rooftop terrace

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • In-room massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Swedish massages
  • Thai massages
  • Thalassotherapy
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Doorbell and phone notification
  • Lift
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways

More

  • 1 building
  • 10 floors
  • Ballroom
  • Banquet hall
  • Built in 2019
  • Designated smoking areas (fines apply)
  • Fireplace in lobby
  • Mediterranean architecture
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes
  • Extra futon (surcharge)
  • Memory foam mattress
  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-cm LED TV with premium cable/satellite channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Late-night room service
  • Mini-fridge
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Free international calls
  • Free long-distance calls
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 4:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets stay for free
Service animals are welcome, and are exempt from fees
Welcoming cats only
Restrictions apply; for more information contact the property on the number on the booking confirmation

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: approximately TRY 449 to 899 for adults and TRY 349 to 649 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Futon bed fee: TRY 30 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds, rollaway/extra beds and high chair
Tax ID - 0490365401
This property accepts credit cards, debit cards and cash
Parties and events are allowed on site
Long-term renters welcome
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests may be permitted to bring a pet (birds or cats only) with advance notice. Dogs are not permitted.
Property Registration Number 2022-38-0002

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including stag and hen parties
Pool access available from 8:00 AM to 10:30 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Alcohol is not served at this property
A car is not required for transport to and from this property
Guests under 3 years old are not allowed in the swimming pool or hot tub, and guests under 15 years old are only allowed in the swimming pool and hot tub with adult supervision
Guests under 3 years old are not allowed in the spa, and guests under 15 years old are only allowed with adult supervision

Property is also known as

The Kayseri Loft Hotel Hotel
The Kayseri Loft Hotel Kayseri
The Kayseri Loft Hotel Hotel Kayseri

Frequently asked questions

Does The Kayseri Loft Hotel have a pool?

Yes, this property has an indoor pool. Pool access is from 8:00 AM to 10:30 PM.

Is The Kayseri Loft Hotel pet-friendly?

Yes, cats are allowed at this property. Some restrictions may apply, so please contact the property for more details.

How much is parking at The Kayseri Loft Hotel?

Self-parking and valet parking are free at this property.

What time is check-in at The Kayseri Loft Hotel?

Check-in start time: 2:00 PM; check-in end time: 4:00 PM. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at The Kayseri Loft Hotel?

Checkout is at noon. Late check-out is available for a fee (subject to availability).

Where is The Kayseri Loft Hotel located?

Located in the mountains, this ski-in/ski-out hotel in Melikgazi is within 6 mi (10 km) of Kayseri Castle and City and Mimar Sinan Museum, and close to winter sports, such as cross-country skiing and skiing lessons.

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Reviews

The Kayseri Loft Hotel Reviews

8.4

Very good

8.4

Cleanliness

8.6

Location

8.4

Staff & service

8.4

Eco-friendliness

8.4

Property conditions & facilities
Rating 10 - Excellent. 247 out of 469 reviews
Rating 8 - Good. 133 out of 469 reviews
Rating 6 - Okay. 43 out of 469 reviews
Rating 4 - Poor. 25 out of 469 reviews
Rating 2 - Terrible. 21 out of 469 reviews

Reviews

6/10 Okay

Dorothy

Liked: Cleanliness, staff & service, property conditions & facilities
The location was perfect for our needs. The room was clean and was serviced each day. The kitchenette was nice except it was not stocked with cookware or dishware.
Stayed 4 nights in Apr 2025

10/10 Excellent

Emrullah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ruhige Lage, Parkplatz, Nähe zur Bahn
Stayed 5 nights in Sep 2025

2/10 Terrible

Tania

Disliked: Amenities, property conditions & facilities
Awful Experience – Would Never Stay Again We arrived late in the evening with our three young children, and the first impression was terrible. The room reeked of strong cigarette smoke and instantly made me feel sick. Sadly, my children had to sleep in that smell. We had to have the doors open t 1am for an hour before we could go to sleep to air it out. We are non smokers.The pillows were like rocks, housekeeping is unavailable in the evening and the room itself was dirty in every corner and very tatty. Paint and decoration were peeling, everything looked old and dated, mixed with some modern new furnitures and it looked nothing like the modern rooms shown in the online photos which make it look immaculate. It's a 2 star hotel. If we had arrived during the daytime, we would have left immediately. It was so disappointing, and honestly one of the worst feelings as a parent is having to put your children to bed in a room that feels unhygienic and reeks of smoke. Pros: The main bed was comfortable (unlike the pull-out beds). The night receptionist was friendly. Breakfast was decent; my family ate while I just had coffee. Cons: Strong cigarette smell in the room. Pillows extremely uncomfortable. Dirty, poorly maintained, very old décor. No proper housekeeping. Day receptionist was cold and unwelcoming. Misleading online photos. I would not recommend this hotel, especially for families with children.
Stayed 1 night in Sep 2025

4/10 Poor

Begüm

Disliked: Cleanliness, amenities, property conditions & facilities
Het duurde erg lang tot het water warm werd. De kraan was kapot, het was van slechte kwaliteit. Ook vonden wij de bedden niet comfortabel. Zou niet weer naar dit hotel gaan.
Stayed 1 night in Sep 2025

4/10 Poor

Metin

Disliked: Cleanliness, property conditions & facilities
Alles in die Jahre gekommen
Stayed 2 nights in Jul 2025

6/10 Okay

Karen Matta

Liked: Cleanliness, staff & service
Exterior and interior is poorly maintained and appears worn. Bed and pillows uncomfortable. Sheet barely covered mattresses which had no protective covers. Towel gray and rough. Floor was cleaned but had filmy residue. Stair exit to outside was unlocked allowing anyone to go in. Overall photos are from when it was new but it has not been maintained
Stayed 1 night in Jul 2025

8/10 Good

Frances

Liked: Staff & service, room comfort

We enjoyed our stay

Okay hotel made better by helpful and friendly staff. Overall the building itself feels a bit rundown and could be better taken care of - missing tiles in the pool, a small hole in our floor left after some plumbing maintenance, clean but graying and threadbare towels, the room could have been a bit cleaner... But we enjoyed our stay and felt that the hygiene was adequate. Great location by the tram! Pool was small but nice and we were able to have multiple sessions in the sauna and hamam without anyone else using the facilities at the same time as us on a Friday night which was a surprising plus. Very nice staff.
Stayed 1 night in Jul 2025

4/10 Poor

Ali Cemal

Disliked: Room comfort

Çok sıcak ve sigara kokulu

Çok hoş bir oda ama kış için düşünülmüş, yaz ayları için konfor dikkate alınmamış. Oda bir pergola ile ikiye bölünmüş ancak oturum için ayrılan kısımdaki klima yatağın yer aldığı bölümü soğutmaya yetmiyor. Bu da Temmuz ayında konaklama yapıyorsanız, öğleden sonra güneş alan odayı geç vakitlere kadar dayanılmaz yapıyor. Ayrıca sigara içilmeyen oda seçme şansınız yok. Banyodaki havlulara bile çok ağır sigara kokusu sinmiş. O da acaba havlular ne sıklıkta değişiyor diye endişe uyandırıyor. Otelin konumu da şehir merkezine uzak ama yakında metro istasyonu var.
Stayed 1 night in Jul 2025

8/10 Good

Taner

Liked: Cleanliness, staff & service, property conditions & facilities

11 temmuz 2025

Resepsiyon çalışanları çok ilgiliydi. Oda tahminimizden küçüktü malesef. Ayrıca banyoda sıvı sabun bitmişti yenilememişler. Odamız tam asansörün karşısındaydı ve asansör her katı geçerken sesli olarak bildirim veriyordu. Sabah 7 itibariyle sürekli asansörden ses duymak çok can sıkıcıydı
Stayed 1 night in Jul 2025

10/10 Excellent

Mohamad

Liked: Cleanliness, amenities, property conditions & facilities
Very lovely and modern, would recommend
Stayed 1 night in Jul 2025

6/10 Okay

Metin

Disliked: Cleanliness, property conditions & facilities

İdare eder

En iyi yıllarını arkasında bırakmış bir konaklama.
Stayed 1 night in May 2025

4/10 Poor

SENA GÖKÇE

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities

Eksik hizmetler

Oğlum yüzmeyi çok sevdiği için havuzu da güzel gözüktüğünden burayı tuttuk, check-in işlemini yaparken de bize havuzun bakım ve tadilatta olduğunu söylediler. Yani ani gelişen değil, planlı bir durum. Bunu rezervasyon esnasında belirtmeleri gerekir. İş işten geçip biz Kayseri’ye gelip otele girdikten sonra değil. Zaten ücrete dahil sauna ve havuz hizmeti var, ikisinin de olmadığını gitmeden öğrenemiyporsunuz.
Stayed 1 night in May 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sadece tek sorun aile Odası olmasına rağmen aranın açık olması idi bu düzeltilse iyi olur
Stayed 1 night in Apr 2025

4/10 Poor

Samira

Disliked: Cleanliness, amenities, property conditions & facilities
Pool was closed. Hamam smelled like mold. They changed my room because it did not have working hair dryer and lights kept flickering. Secund room was much better. It felt like I was renting an apartment building and not a hotel.
Stayed 4 nights in Apr 2025

10/10 Excellent

Serap

Liked: Cleanliness, staff & service, property conditions & facilities
Her yönü ile ailenizle kabileceginiz temiz ve konforlu bir oteldi.kahvaltısı oda servisi odaların balkonlu oluşu benim için tercih sebebiydi Çalışanlarının ilgi ve alakası çok iyiydi Kayseri’ye bir daha gittiğimde konaklayacağım tek adres .
Stayed 1 night in Mar 2025

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Odamızda birçok şey bozuktu. banyodaki raflar paslı, rezervuar akıtıyordu. Bir pencere hiç kapanmıyordu çünkü kolu yoktu. Radyatör peteğinin biri duvara bağlanmamış, kendi ağırlığı ile dik duruyordu. Banyodan daha önceki misafirlerden kalma çorap çıktı. Özetle özensiz, eski, bakımsız ve pisti.
Stayed 1 night in Apr 2025

10/10 Excellent

Kagan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Işıklandırma yetersiz ancak bunun dışında bir sorun yok. Temiz ve çalışanlar gayet ilgili.
Stayed 1 night in Apr 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Her şey çok güzeldi yeniden gitmek için sabırsızlanıyoruz
Stayed 1 night in Apr 2025

8/10 Good

ABDOLREZA

Disliked: Amenities
The hotel had very good access and a very good location.
Stayed 1 night in Mar 2025

10/10 Excellent

Kadir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hata bulmakta zorlandım. Cook iyi

Mukemmel bir otel. Herseyi dusunmusler. Bu fiyata boyle bir otel cok zor. İsletme mudurune tesekkur ediyorum. Roof cok guzel restorantı cok ucuz. Kahvaltı odaya servis tek kisi inanilmaz ucuz. Odalarda bulasik makinesi bile var gizli. Elektrikli sarj istasyonu dahi var her detay dusunulmus. Tek sorun vardı nazarlık olsun o da, sıcak su gidip gidip geliyor muhtemlen cok yuksek sıcaklıkğa aysrladıkları için soğuk suyla birlesince dalgalanma yapıyor.
Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Konfor temizlik ve hizmet çok iyi
Stayed 3 nights in Feb 2025

10/10 Excellent

Tugba

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beğendik

Yol üstü cocuklarla bir gece için konakladık cok memnun kaldık f\p 10 üzerinden 10.
Stayed 1 night in Jan 2025

10/10 Excellent

Kübra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Misafirperver temiz ve ferah bir oteldi. Teşekkürler
Stayed 5 nights in Jan 2025

8/10 Good

Arzu

Liked: Staff & service, property conditions & facilities, room comfort
Personel çok ilgili ve yardımcı. Kahvaltı ve akşam yemekleri güzel. Aşçı gayet başarılı. Odalar şık ve kullanışlı döşenmiş. Ancak bir süredir bakımsız kaldığı için biraz yıpranmış. Lavabonun musluğu sallanıyor, duş başlığı kenarından su sızdırıyordu. Hergün oda temizlendi ancak yerdeki aynı ayak havlusunu tekrar astılar. Banyo havluları da biz söylemeyince değişmedi. (Renkleri itibarıyla da bir yıpranmışlık hissi veriyor.) Bu otelin sürdürülebilirlik performansı ile ilgili olabilir ama belirtilmesi gerekir. Asansör bazen yetersiz veya arızalanabiliyor. Ancak odanın büyüklüğü, tasarımı, otelin konumu güzel. Biz gitmedik ama yanında bir avm, yakında market vs var. Erken rezervasyon yaptırdığım için bu fiyata bu hizmet gayet yeterli ve mutluluk vericiydi. Tekrar kalırım. Ancak tesis elden geçmezse en fazla 2 yıl daha idare eder.
Stayed 3 nights in Jan 2025

8/10 Good

Erdem

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Erciyes Kayak Merkezi için gelmiştik oda genişliği güzel. Odanın aydınlatması spot olması oturduğun zaman rahatsız edici. Oda sıcak ve rahattı. Odanın içerisinde mutfak var ama iki bardak bile yoktu en azından temel bir kaç eşya olsa iyi olurdu.
Stayed 2 nights in Jan 2025