Located in Melikgazi, Zumrut Palas Hotel offers a daily manager's reception. Guests enjoy ski-in/ski-out access for cross-country skiing or snowboarding on nearby slopes. After an active day, relax with coffee or tea in the hotel's restaurant or lobby.
Located in Melikgazi, a neighbourhood in Kayseri, Zumrut Palas Hotel is in the entertainment district and in the mountains. Kayseri Castle is another place to visit that comes recommended. Take the opportunity to explore the area for outdoor excitement like mountain climbing and other activities like skiing. Visit our Kayseri travel guide
Consider a stay at Zumrut Palas Hotel and take advantage of a free daily manager's reception, a coffee shop/cafe and dry cleaning/laundry services. Hit the slopes at this hotel, offering ski-in/ski-out access, cross-country skiing and ski storage. Enjoy on-site activities, such as hiking/biking, rock climbing and snowboarding. In addition to a restaurant, guests can connect to free WiFi in public areas.
Other perks include:
Free self-parking
A round-trip airport shuttle (surcharge), smoke-free property and a lift
Concierge services, a banquet hall and a front desk safe
Room features
All guest rooms at Zumrut Palas Hotel boast perks, such as laptop-friendly workspaces and bathrobes, in addition to amenities, such as sound-insulated walls and minibars.
Extra amenities include:
Highchairs and children's dinnerware
Bathrooms with rainfall showers and hairdryers
Wardrobes/cupboards, heating and daily housekeeping
24-hour return airport shuttle on request for a surcharge
Free uncovered self parking on site
Limited on-site self parking
Food and drink
A coffee shop/cafe
A restaurant
Coffee and tea in common areas
Free daily manager's reception
Things to do
Cross-country skiing
Hiking/biking trails
Mountain biking
Rock climbing
Ski storage
Ski-in/ski-out access
Snowboarding
Family friendly
Children's dinnerware
High chair
Soundproofed rooms
Conveniences
24-hour front desk
Safe at front desk
Guest services
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Proposal/romance packages
Tour and ticket assistance
Outdoors
In the mountains
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Accessible airport shuttle
Hardwood flooring in room
Lift
Visual alarms in hallways
Wheelchair accessible (may have limitations)
More
Banquet hall
Smoke-free property
Room amenities
Bedroom
Bedsheets provided
Bathroom
Dressing gowns
Hair dryer
Private bathroom
Rainfall showerhead
Shower
Slippers
Towels provided
Food and drink
Minibar
More
Heating
Laptop workspace
Soundproofed rooms
Policies
Check-in
Check-in start time: 2:00 PM; check-in end time: 3:00 PM
Late check-in subject to availability
Minimum check-in age - 19
Check-out
Check-out before 11:30 AM
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Guests will receive an email within 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 1:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Payment types at the property
Important information
Optional extras
Airport shuttle fee: EUR 40 per vehicle (one-way, maximum occupancy 6)
Airport shuttle fee per child: EUR 70 (return), (from 2 to 11 years old)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 2022-38-0038
We should mention
Couples wishing to share a room must provide proof of marriage
Alcohol is not served or permitted at this property
Property is also known as
Zumrut Palas Hotel Hotel
Zumrut Palas Hotel Kayseri
Zumrut Palas Hotel Hotel Kayseri
Frequently asked questions
Is Zumrut Palas Hotel pet-friendly?
No, pets are not allowed at this property.
How much does it cost to stay at Zumrut Palas Hotel?
As of 9 Mar 2026, prices found for a 1-night stay for 2 adults at Zumrut Palas Hotel on 10 Mar 2026 start from ฿3,391, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
How much is parking at Zumrut Palas Hotel?
Self-parking is free at this property.
What time is check-in at Zumrut Palas Hotel?
Check-in start time: 2:00 PM; check-in end time: 3:00 PM. Late check-in is available during limited hours.
What time is check-out at Zumrut Palas Hotel?
Checkout is at 11:30 AM.
Does Zumrut Palas Hotel provide a shuttle to the airport?
Yes, there's an airport shuttle that runs on request. A fee of EUR 40 per vehicle applies.
Where is Zumrut Palas Hotel located?
Located in Melikgazi, this hotel is 14.8 mi (23.9 km) from Kayseri Castle.
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Reviews
Zumrut Palas Hotel Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Zumrut is just a stone throw away from the main slope and gondler.
They have their own ski equipment shop at the main gate.
Food wise is a bit limited but adequate.
The staff are really friendly and helpful and our rooms where clean.
In terms of facilities there isn't much and the hotel isn't in the same class as others along this strip, but it is excellent value for money.
A very simple stay that’s across the street from the Tekir gate lift. There is no ski rental on the property, just a ski shop. You walk across the street, rent you gear and go skiing, great location!
Pro tip: stay in the Kayseri instead. There is nothing to do in the area at all. No speed ski, super expensive restaurants that only open at 19:00 (the slopes close at 17:00 - so you have 2 dead hours !!!)
If you stay in Kayseri - it’s a 25 minute drive, 120 TL parking right at the ski rental, once done - go to Kayseri and it’s a huge city with everything in it! The hotels are 1/4 of the price, as well as all other prices. You do not need to carry the ski gear around - rent it for a few days and they store it for you anyways!
People were very nice and helpful, but, walls are paper thin, water in shower was not very hot and very low flow, sink faucet had a tiny crack and sprayed a fine jet out the side.. Otherwise, a nice place for the price! It was off-season and very few people at the ski area by April 8.. probably a better experience when things are busier..
The moment we arrived we felt welcome. Staff is very friendly and helpful. Food is delicious, definitely one of the best dinners in the area. The view straight out the front door is to the mountains, cable car is accessible in the summer to a certain height.
The rooms was very clean and fresh, a nice fragnance hits you as soon as you enter, and the shower is great too. The floors are accesible by elevator which helps a lot with carrying luggages. Wifi has a good signal and works perfect all around the building.
For all the above, and all the friendly people weve met, we would definitely come again
The hotel was perfect location. Right across from the slopes and restaurants. The room was bigger than expected. I had a queen and a twin bad. Was nice to have breakfast and dinner included in case you didn’t want to walk around.
Kötü tarafları: Biz arkadaşımla ekonomik odada kaldık ilk odaya girdiğimizde yorganlar temiz değildi banyoda yasak olmasına rağmen sigara kokuyordu. Kayağa gitmeden önce haber verdik geldiğimizde daha temizdi ama sigara kokusu ne yazıkki 4 gün boyunca gitmedi banyodaki havalandırma sistemi kötü. İyi tarafları: Kahvaltı çok iyi, yemek kalitesi genel olarak iyi. Çalışanlar çok ilgili ellerinden gelen yardımı sağlıyorlar. Kayak kiralama tesisleri yine iyi ilgililer ve kaliteliydi bir sıkıntı yaşamadık. Havalimanına ve istenilen yere makul fiyata transfer var. Diğer arkadaşlar standart odalarda kaldılar şikayetleri yok. Genel olarak iyi bir daha gelsek yine kalırız.
Temiz düzenli kibar anlayış ile yönetilen , fiyat performans oteli . Kesin olarak aile ile gelinip kalınacak yada spor yapmak üzere odaklananlar için iyi bir otel . Kahvaltı ve yemekler kararında olması gerektiği kadar ve çeşitlilikte idi .
Es war wunderbar, das Personal war sehr hilfsbereit und freundlich. Das Hotelzimmer ist sauber,und groß genug, täglich geputzt und die Pflege Produkte , Wasser, Tee Kaffe, getrocknete Früchte und die Nüsse im Zimmer werden jeden Tag erneuert.Das Hotel ist in nähe von der Schieanlage, nur 2 Minuten Fußweg. Es gibt auch 20 Prozent auf Schie Equipment Reduzierung für die Hotel Kunden.Es gibt Transport Möglichkeiten zum Flughafen und zu Kayseri. Auf jeden Fall werden wir nochmal buchen.Danke für die schöne Erlebniss.
Despite the fact that in June Erciyes is not full of people, this hotel was working perfectly. Very helpfull staff ready to assist with a bit unusual requests coming from our big family.