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"No kitchen, shopping center and restaurants nearby"

"NO SEATS AVAILABLE UNLESS YOU GOT DOWN AT THE POOL AT 7AM. GOT SOME AT 5PM"

"The property was nice The house keeping was horrible. "

"Most peaceful beach, gorgeous views, within walking distance to some of the most iconic restaurants, and a great grocery store with delicious poke! Feels like home, everyone (guests, staff, etc.) are all so friendly. We saw a monk seal, sea turtles, and whales! This is the best place to be in all of Maui. We met a couple who told us they’d been vacationing to the Mauian since they honeymooned 50 years ago!!! There’s a reason they keep coming back, and we will too! ❤️❤️❤️"

"Location is the best. So close to beach one minor complaint towels are scarce"

"My husband and I came here for our honeymoon. We put that in the reservation when booking and when we arrived we received nothing not even an acknowledgment that is why we were there. We’ve stayed at the Outrigger on Waikiki Beach in Oahu 20+ times and we have to say this experience of the Outrigger of Kaanapali beach was extremely disappointing. The staff was not friendly or helpful. We were able to check in right away at Waikiki beach but here they would not let us. We had to wait 2 hours for...

"Had a great stay Stacy at front desk was excellent! We even received a complementary upgrade "

"We had a beach view balcony and the room was very clean. We stayed a week and the great staff cleaned daily. Every one was very friendly and helpful. The parking is valet and your car is always ready when you need it. "

"I don’t think I would stay there again. I love the Grand Hyatt on Kauai🏝️."

"Excellent beautiful place/location. Front desk needs help. Over hour to check in, no apologies and no one in front of us. Just sat behind their computers??? What was happening? No communication was. Got mail I was expecting, no call, email or msg to room. I pressed on check out and they found it. Front desk help needed"

"Great 👍 thanks so very glad to meet you "

"This resort is very run down and in need of a major remodel. Staff was not very hospitable. The best part of the resort was the beach. "

"Was everything we needed and wanted! Very happy"

"Clean room amd friendly staff."

"Very clean rooms. Good staff. "

"We returned after honeymooning 20 years ago. We stayed in Wailea before. This time we enjoyed the close proximity of the whaler village and their restaurants along with the ability to cook with the fully stocked kitchen. Staff were friendly and helpful Wonderful place and will try to stay here again. Hopefully not another 20 years before we are back to beautiful Maui 😊"

"Nice big room. Ocean view was good. Housekeeper did mediocre job but not terrible. The desk staff.. Bell desk and valet exemplary!!!! Holly Welchon at Owners information desk was awesome. Friendly and informational! Will stay again for sure!"

"Even though we booked under the montage name, the hotel met all standards even with new ownership. The property itself is one of the most magical places we have been. We are very excited to come back in the future with our family. "

" The room didn’t really have a balcony, just a very narrow space about 12” wide that you could stand on, no chairs would fit. Also, the ocean view was very very small. These two things were very disappointing since the room was advertised as having a balcony. Our room smelled heavily like marijuana when we first arrived, and the toilet had not been cleaned. When we asked to switch rooms, we were told they were at 98% capacity, and there were no comparable rooms. So the value for what we paid...