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"The best member of your staff was BY FAR Pushpa. She was kind to my children, caring when we were ill, she always helped us promptly and she never asked for anything in return. No tips or reviews. She is your jewel. If I could leave her 20 reviews, one for every night i stayed I would. She worked the hardest and made our trip the most comfortable. Separately, the manager Syed Ubaid was wonderful in promptly responding to requests. I WISH you could teach other staff to have more common sense, remember requests and respond promptly. Other front desk staff would regularly forget our requests, never come back or generally didnt seem to have common sense. Also at breakfast, Mir, Izma, Qasim were always attentive and helpful - we wish to give them a special thanks. Also a final shout out to X for immediately helping whenever our hands were full with the children."

"The overall service at the hotel was excellent. The rooms were clean, well maintained and comfortable housekeeping did a great job Amir waiter was very coprated Receptionist was very welcoming "

"Menu left to be desired "

"Luxury Inn in name only. Positives: friendly staff, strong hot water and pressure, comfortable bed, reliable cold AC. Half-truths: the “lush green” outdoor photo is outdated; the area is dry and dirty. The “continental” breakfast is paratha and egg every day, which is repetitive for a two-week stay. Negatives: constant noise from a nearby train, stray cats, and a mosque with extended early morning and evening prayers made full sleep impossible. The internet was unreliable. Room 102 should be avoided—its exterior window and proximity to reception amplify noise. Overall, the property feels neglected: worn furnishings, stained linens, no housekeeping in two weeks. Internet issues were dismissed as “the government.” The prevailing impression is indifference to guest experience, delivered politely."

" The hotel's central location was a highlight, and the staff were friendly. However, the buffet breakfast was disappointing – very basic with limited options. The room was spacious and clean, but the bathroom was problematic: no hot water despite multiple requests, and the basin was quite wobbly. "

"The receptionists Sheza & Palwashar were really helpful and able to solve problems (such as when drivers failed to show up; a common occurrence in Karachi) though their male colleagues on reception were less helpful. The WiFi was good when it worked but would cut out from time to time. Beds were comfortable."