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"Better than expected - lovely building well maintained. Very clean."

"Absolutely love this place..the staff are very happy and friendly the room was very clean..the drinks got brought to your table and breakfast was delicious..the menu in the knights restaurant the food was to die for iam definitely going back .a very big thank you."

"Friendly staff, nice and quiet room with an excellent breakfast. Location is very convenient for the airport."

"Comfy room, generous towels. Arrived late Friday evening, no bother getting a table in the pub downstairs for food- they don't take table reservations, so I wasn't at a disadvantage. Good wide choice on the menu and attentive service. There was a nightwatchman for after hours- what a treasure! He showed me how to access once the pub was closed, helped me empty the bags from the car and carried them to our room all with a friendly, nothing was too much trouble approach. A real asset to the Old...

"Only stayed overnight for early flight, room rate and room was good, bar and meals were expensive for what was provided. Not good value."

"Room was clean although decor was tired and in need of a refresh. We weren't informed at check in that we would be charged to use the spa facilities so unexpected cost of £7.00 each per day. Only 2 small pillows on bed, asked at reception for additional pillows and was handed them from the reception desk to take to room whilst trying to carry luggage. Not ideal. We didn't book for breakfast or eat in the hotel so I can't comment."

"Cleanliness was excellent, no restaurant for most of my stay. Walls in room are paper thin, so can hear everything in next room! Overall, booking in process very good, room was very good… maybe don’t place guesses in rooms next to staff, especially if they are ill and cough all night long!!! "

"I didn’t have breakfast so cannot comment, but it looked fresh. Had a coffee but was luke warm, could not be warmed up as it was from a machine. Staff super helpful when I requested to move to a bigger room. Manager was very helpful too. The only thing that let the hotel down is that the walls and floors could be thicker, a family that were staying seemed to let their children run free, up and down the corridors! Was annoying. Could not hear the traffic noise at all. Aircon was nice....

"Had a great stay, the hotel was clean, the staff very attentive and the breakfast was great. It was only a short trip to Beamish museum too. I would definitely stay here again."

"very poor sleep noise from heating rattling away room 517 offered discount and free breakfast didnt complain to get free food or discount just to make sure its fixed "

"Lovely hotel"

"Property clean and convenient to Seaham. Two short flights of stairs to rooms with 3 sets of doors to go through. No lift and no help to get luggage to room. Registration at bar and staff was busy with patrons so check in and out took time. Parking on site. Security good. "

"Overall experience ok, staff friendly but only one staff at the morning breakfast and have to wait for 20 mins just to order. Room was basic for Bannatyne standard. The standard double bed was very uncomfortable as it was combination of 2 beds joined together leaving the gap in the middle. Shower was flooded and toilet flush buttons not working properly. A bit dissappointed."

"Breakfast was fab, plenty I f choices "

"A friendly check in. Everything the hotel offers seems to have been given thought. Standards generally high and everything most people would need was available. "

"We did not have time to use the hot tub unfortunately and we did not look for shops nearby but we had no need anyway."

"Comfortable night sleep. At last a sensible hotel that has a happy hour. Well done and we will be back "

"Yes"