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"ปลั้กไฟชารต์โทรศัพท์เสียงทุกอัน (ห้อง 109) ห้องน้ำมีกลิ่น"

"This was our second visit, and it didn’t fail to impress. On this occasion we stayed over Christmas, and the hotel was decorated fabulously. We had a castle feature room which was lovely. We also ate in the restaurant for dinner, which again was excellent. Breakfast was also very good. The staff were all polite and professional, always chatty with a smile on their faces! Would definitely recommend."

"Great service, fab breakfast and beautiful room spotlessly clean "

"Great location "

"Smooth check in, nice hotel with clean rooms. Food nice in bar If you are dropped off at hote make sure you put the car registration in at reception before the car leaves the barrier or you will get a fine"

"Just does what it says on the tin Perfect location Clean Everything worked Shower was fab Blackout curtains Comfy bed"

"Good location. Friendly welcoming reception staff.available to help anytime. Rooms were modern and very clean. All bar and restaurant staff very good."

"Great staff- friendly . Nice rooms , spacious clean. The bar was great . And the spa. The only thing is there were no bags in the bins in the rooms "

"Lovely staff, great rooms/food. "

"Stayed in the suite, it's a large, 'family room' clean with a nice ensuite. Staff are friendly and helpful. Breakfast was great 👍👍"

"A small but well appointed twin room. Quiet and could not hear other people, so this was good. Tasty pub grub and a decent choice for breakfast. Just what we needed"

"Great location in Newcastle and near to the train station and Utilita arena which was the reason for our overnight stay. Our room was ideal for the night - clean, comfortable, well furnished with a very good shower. "

"Lovely room and food was exceptional, the Steak pie is phenominal"

"The room was excellent and the breakfast was really good."