"The hotel has friendly staff and is in a good location near downtown, beaches, nightlife, and the airport. The rooms were clean with a functional fridge. "
"All the staff are pleasant, respectful and friendly, food was great accommodation was 10/10 and most importantly I always feel safe, keep up the great work Toby’s staff."
"Our room was clean. There are not elevators to the second floor but there is someone to help you get your items up to the room and the stairs were not hard to climb. The sfaff were friendly and welcoming. The food was great! Location right across from my favorite beach in Montego Bay, Doctors Cave beach, so the complementary entrance was a gift"
"The staff was excellent. Pleasant stay overall. Customer service on point. I spoke to miss Judine by phone and she was able to accommodate my last minute request. I met Miss Jackie who is also a sweetheart. Everything was ready when I arrived. So grateful for these 2 wonderful ladies. Breakfast was good. I met the chef. The property was clean and the place is quiet if you need a good night's rest. I would stay here again. It is also a budget friendly hotel, worth every penny. "
"It was a beautiful property. Easy check in process. Accidently locked myself out of the room and was able to get to someone immediately for help. Walkable night life and great resturants nearby. "
"We had a very large and comfortable apartment. The balcony had a lovely view of the ocean. Staff was EXTREMELY helpful—we had run out of cash, ATMs never have cash but she helped arrange taxis for us late in the night. "
"The food was great they had a lot of options. The lasagna was awesome in the Italian restaurant. The beds are comfortable just could use a comforter because the rooms are cold. Overall everything was great."
"It was very nice and beautiful although the neighborhood is very condescending the property is very nice and quiet. The owner of the property SB., is very sweet and kind and helps with any and everything. "
"I got to the hotel and staff had no record of reservation. I had paid ahead of time and after 2 hours I got another room which was not the room I thought I was getting. The room I got was good so it worked out OK. Management must work on being prepared to receive customers as registered.
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