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"They never came and cleaned the room"

"My tv didn’t work for three of the four nights I stayed there. First night, didn’t care. Second night told the staff and the response was, “tv’s don’t work”, third night someone came up and attempted to fix it. Maintenance was able to fix it for the last evening."

"Great place go To stay!"

"The front desk clerk was so super professional, friendly and helpful! The room was comfortable and clean. The hotel lobby was beautiful! We took a shuttle to City of Hope and the driver was very kind as well. Thank you for a great experience. We will be back!"

"Breakfast was good and breakfast area has a very good view and ambiance!"

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"Staff are helpful and friendly. Breakfast is decent. Location is convenient and quiet."

"The bartender is amazing funny and super nice to all of us! We had a blast. Thank you. My room was clean ,staff friendly, I miss breakfast 😩 . That was my fault."

"Room is cleaned and staff are friendly."

"Hotel had seen some upgrades but looked like it could use some more. Included breakfast with a nice breakfast seating area. Good location close to shopping and restaurants."

"Great vale for the money, no-frill motel. We were there only for few hours to mainly take couple/three hours of sleep and shower. Staff was friendly and helpful, room was clean, had very set of amenities but nothing less than what you would expect in a budget motel."

"The room did not feel clean."

"Nice, large, clean handicapped accessible rooms. Nice clean pool hot tub area. Warm inviting lobby. Breakfast buffet had a wide variety clean and well stocked. Really appreciated that there were lower calorie healthy options like hard boiled eggs. Great hours for the breakfast. Front desk staff very friendly. No problems with checking or checkout. Nice business center and exercise My only reason for the one 4star rating was that I had advised 3 different front desk agents that the...

"The room was dirty, including stains on the wall. The room smelled!!"

"This establishment does not have a luggage storage, although I was told they do. Otherwise, everything was cool."

"The room was extremely large and very clean the only negative is the rate of the room it was rather high."

"The room was clean and ac working"

"All the stuff is nice, helpfull, the room is clean, breakfast not enough for all guests, we came at 7am, the breakfast is empty. Coffee is cold. Plenty of parking. Nice little hotel and convenient to activities to Navy Base Great Lakes. The AC is cool more than enough. The hotel a little bit over price."

"Nice location and clean rooms"

"I’m always pleased with this property. Good breakfast, friendly staff and quiet rooms."