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"This hotel is beautiful with really nice onsens. The customer service at the hotel was outstanding and treats you like a VIP. The food at rhe buffet was really good quality. I give this hotel a 10 out of 10. "

"If you are going to Hakone, you should stay, and stay at the Fujiya Hotel for at least two nights. This place is magical, and the staff are unbelievably attentive and kind. The onsen is the definition of relaxing and has amazing views. The massage and facial were amazing. The western breakfast was so good, and the dinner at the restaurants in the hotel is worth the price for the experience. Don’t miss your opportunity to stay here if you pass through Hakone!"

"This establishment was an awesome choice for our Hakone visit, a quiet retreat from the hustle and bustle of the city. The was great reception and attentiveness of the staff, to unlimited amenities, and spacious room with a private open air bath, all exceeding our expectations. The public bath area was very nice and well worth time spent to include saunas. Additionally, included was an extensive spread for breakfast and dinner - you are sure to walk away satisfied. The food was so fresh and flavorful, I wanted to ask for recipes. The staff was helpful, friendly offering 1st class service. The hotel is minutes away from public transport which help us easily move from one place to another. I have already recommended this hotel to others and I’d surely book again."

"Excellent breakfast a lot of choice ."

"Very spacious propert"

"I stayed here to relax and chill at the onsen, be close enough to the coast, and be able to use the kitchen. And because there was shuttle service to and from the train station that you can access with reservation. The room felt like a sanctuary, with view of the mountain and water, space to meditate and do yoga at the tatami mat, and take a nice bath a the tub with an incredible view. Bed was medium firm which was a relief and their disposable drip coffee was delightfully top notch. Enjoyed the warm indoor pool but most of all, relaxing at their outdoor hot spring with the sound of nature. Showers and change room were spacious and nice. Staff was attentive and responsive to my inquiries. The hotel is walking distance to restaurants, convenience stores and bus stops. Hotel does need some updating at the main area especially the carpeted stairs but I would still come back here in a heartbeat."

"Had a great 1 night stay with the wife and 2 teenagers in a Premier Deluxe Japanese Western room. Booked this as the one expensive special treat night for this trip. Room was clean, in excellent condition, very spacious and looked just like the photos on the website. The room having its own outdoor private onsen bath was fabulous. Dinner was excellent with every course looking and tasting amazing. Breakfast was also good with lots of options for the buffet. All the staff were very friendly and helpful. Just what I was hoping our stay would be like."