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"The Grand Hyatt Seoul has a fantastic location above Itaewon with beautiful views, and that's about all it has going for it. The service was among the worst I have experienced at a hotel in this category. I repeatedly asked for housekeeping and no one ever came. Turndown service simply doesn't exist here. For a property charging luxury rates, these are basics, not extras. Credit where it's due: a manager kindly moved me to a renovated room, which was a welcome gesture, and breakfast was decent...

"バスルームの床が水垢でとても汚れていました。床や敷いてあるタオルは掃除してなさそうでした。あと、毎日外で夜から朝まで大音量で音楽を流してパーティをしているらしく、その音が聞こえてきてほとんど眠れませんでした。重低音がノイズキャンセリングも貫通してきてました。安く泊まれるからといって汚いのとうるさいのは問題だと思います。"

"Location was great but it was not clearly stated that it was a shared space . Other people staying there were loud and up talking all night and very disrespectful. Do not recommend! We left one night early, I could not stay there another night and we had to share a bathroom and shower with 5 other people, most of them being grown men. Very uncomfortable experience."

"모든 점을 친절하게 대응해주십니다. "

"Friendly staff. Clean. Will return. "