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Grand Hyatt Seoul

Choose dates to view prices

Luxury
5.0 star property
9.0

Wonderful

Serene elegance by Namsan Park

Elegant river-view rooms with thoughtful design and decor create a serene atmosphere near Namsan Park. Enjoy modern gym and pool facilities, exceptional concierge services, and a well-organized club lounge.

Popular amenities

  • Bar
  • Pool
  • Parking available
The current price is ฿6,732
฿8,146 total
includes taxes & fees
19 Nov - 20 Nov

Room options

Available filters for rooms
Showing 34 of 34 rooms

View all photos for 2 Twin Beds Corner

Premium bedding, down duvets, minibar, in-room safe

2 Twin Beds Corner

Soundproofed rooms
Air-conditioning
Heating
Connecting/adjoining rooms available
Rollaway/extra beds (free)
Blackout drapes/curtains
  • Sleeps 3

View all photos for 1 King Bed Corner

Premium bedding, down duvets, minibar, in-room safe

1 King Bed Corner

Soundproofed rooms
Air-conditioning
Heating
Connecting/adjoining rooms available
Rollaway/extra beds (free)
Blackout drapes/curtains
  • Sleeps 3

View all photos for 2 Twin Mountain View

Premium bedding, down duvets, minibar, in-room safe

2 Twin Mountain View

Soundproofed rooms
Air-conditioning
Heating
Connecting rooms available
Rollaway/extra beds (free)
Blackout drapes/curtains
  • Sleeps 3

View all photos for Club Room, 1 King Bed

Mountain view

Club Room, 1 King Bed

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Club Lounge
Free rollaway/extra beds
Fridge
LED TV
Soundproofed rooms
Air-conditioning
Heating
Connecting/adjoining rooms available
Rollaway/extra beds (free)
Blackout drapes/curtains
  • 30 sq m
  • Mountain view
  • Sleeps 4
  • 1 King Bed

View all photos for Club Room, 2 Single Beds

View from room

Club Room, 2 Single Beds

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Club Lounge
Free rollaway/extra beds
Fridge
LED TV
Soundproofed rooms
Air-conditioning
Heating
Connecting/adjoining rooms available
Rollaway/extra beds (free)
Blackout drapes/curtains
  • 30 sq m
  • Mountain view
  • Sleeps 3
  • 2 Single Beds

View all photos for Room, 1 King Bed

Premium bedding, down duvets, minibar, in-room safe

Room, 1 King Bed

9.2 out of 10
Wonderful
(22 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free rollaway/extra beds
Fridge
LED TV
Blackout curtains
Soundproofed rooms
Air-conditioning
Heating
Connecting/adjoining rooms available
Rollaway/extra beds (free)
Blackout drapes/curtains
  • 30 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Single Beds

Premium bedding, down duvets, minibar, in-room safe

Room, 2 Single Beds

8.8 out of 10
Excellent
(16 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free rollaway/extra beds
Fridge
LED TV
Sofa bed - single
Soundproofed rooms
Air-conditioning
Heating
Connecting/adjoining rooms available
Rollaway/extra beds (free)
Blackout drapes/curtains
  • 30 sq m
  • Mountain view
  • Sleeps 3
  • 2 Single Beds

View all photos for Room, 2 Single Beds, Corner

Premium bedding, down duvets, minibar, in-room safe

Room, 2 Single Beds, Corner

8.0 out of 10
Very good
(1 review)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free rollaway/extra beds
Fridge
LED TV
Blackout curtains
Soundproofed rooms
Air-conditioning
Heating
Connecting/adjoining rooms available
Rollaway/extra beds (free)
Blackout drapes/curtains
  • 45 sq m
  • Mountain view
  • Sleeps 4
  • 2 Single Beds

View all photos for Grand Executive Suite King

Grand Executive Suite King | Premium bedding, down duvets, minibar, in-room safe

Grand Executive Suite King

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Executive Lounge
Free rollaway/extra beds
Fridge
Separate sitting area
Soundproofed rooms
Air-conditioning
Heating
Connecting/adjoining rooms available
Rollaway/extra beds (free)
  • 55 sq m
  • 1 bedroom
  • Mountain view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Corner

Premium bedding, down duvets, minibar, in-room safe

Room, 1 King Bed, Corner

8.0 out of 10
Very good
(4 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free rollaway/extra beds
Fridge
LED TV
Sofa bed - single
Soundproofed rooms
Air-conditioning
Heating
Connecting/adjoining rooms available
Rollaway/extra beds (free)
Blackout drapes/curtains
  • 45 sq m
  • Mountain view
  • Sleeps 4
  • 1 King Bed

View all photos for Grand, Suite, 1 King Bed

Grand, Suite, 1 King Bed | Premium bedding, down duvets, minibar, in-room safe

Grand, Suite, 1 King Bed

Highlights

Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Executive Lounge
Free rollaway/extra beds
Fridge
Separate sitting area
Soundproofed rooms
Air-conditioning
Heating
Connecting/adjoining rooms available
Rollaway/extra beds (free)
  • 45 sq m
  • 1 bedroom
  • Mountain view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Mountain View

Mountain view

Room, 1 King Bed, Mountain View

9.6 out of 10
Exceptional
(11 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free rollaway/extra beds
Fridge
LED TV
Sofa bed - single
Soundproofed rooms
Air-conditioning
Heating
Connecting/adjoining rooms available
Rollaway/extra beds (free)
Blackout drapes/curtains
  • 30 sq m
  • Mountain view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Single Beds, Mountain View

View from room

Room, 2 Single Beds, Mountain View

9.6 out of 10
Exceptional
(5 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free rollaway/extra beds
Fridge
LED TV
Sofa bed - single
Soundproofed rooms
Air-conditioning
Heating
Connecting/adjoining rooms available
Rollaway/extra beds (free)
Blackout drapes/curtains
  • 30 sq m
  • Mountain view
  • Sleeps 3
  • 2 Single Beds

View all photos for Room, 1 King Bed, River View

Premium bedding, down duvets, minibar, in-room safe

Room, 1 King Bed, River View

9.2 out of 10
Wonderful
(20 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free rollaway/extra beds
Fridge
LED TV
Sofa bed - twin
Soundproofed rooms
Air-conditioning
Heating
Connecting/adjoining rooms available
Rollaway/extra beds (free)
Blackout drapes/curtains
  • 30 sq m
  • River view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Single Beds, River View

Premium bedding, down duvets, minibar, in-room safe

Room, 2 Single Beds, River View

8.0 out of 10
Very good
(2 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free rollaway/extra beds
Fridge
LED TV
Sofa bed - single
Soundproofed rooms
Air-conditioning
Heating
Connecting/adjoining rooms available
Rollaway/extra beds (free)
Blackout drapes/curtains
  • 30 sq m
  • River view
  • Sleeps 3
  • 2 Single Beds

View all photos for Presidental Suite

Premium bedding, down duvets, minibar, in-room safe

Presidental Suite

Separate dining area
Soundproofed rooms
Air-conditioning
Heating
Connecting rooms available
Rollaway/extra beds (free)
  • Sleeps 3

View all photos for 1 King Bed River View

Premium bedding, down duvets, minibar, in-room safe

1 King Bed River View

Soundproofed rooms
Air-conditioning
Heating
Connecting rooms available
Rollaway/extra beds (free)
Blackout drapes/curtains
  • Sleeps 3

View all photos for 2 Twin Beds River View

Premium bedding, down duvets, minibar, in-room safe

2 Twin Beds River View

Soundproofed rooms
Air-conditioning
Heating
Connecting rooms available
Rollaway/extra beds (free)
Blackout drapes/curtains
  • Sleeps 3

View all photos for 2 Twin Beds Club Access

Premium bedding, down duvets, minibar, in-room safe

2 Twin Beds Club Access

Soundproofed rooms
Air-conditioning
Heating
Connecting rooms available
Rollaway/extra beds (free)
Blackout drapes/curtains
  • Sleeps 3

View all photos for Grand Executive Twin

Premium bedding, down duvets, minibar, in-room safe

Grand Executive Twin

Soundproofed rooms
Air-conditioning
Heating
Connecting/adjoining rooms available
Rollaway/extra beds (free)
Blackout drapes/curtains
  • Sleeps 3

View all photos for 2 Twin Beds

Premium bedding, down duvets, minibar, in-room safe

2 Twin Beds

Soundproofed rooms
Air-conditioning
Heating
Connecting rooms available
Rollaway/extra beds (free)
Blackout drapes/curtains
  • Sleeps 3

View all photos for 1 King Bed

Premium bedding, down duvets, minibar, in-room safe

1 King Bed

Soundproofed rooms
Air-conditioning
Heating
Connecting rooms available
Rollaway/extra beds (free)
Blackout drapes/curtains
  • Sleeps 3

Suite (Ambassador)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free rollaway/extra beds
Fridge
LED TV
Separate sitting area
Soundproofed rooms
Air-conditioning
Heating
Connecting/adjoining rooms available
Rollaway/extra beds (free)
  • 1 bedroom
  • Mountain view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite (Diplomatic)

Suite (Diplomatic) | Premium bedding, down duvets, minibar, in-room safe

Suite (Diplomatic)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free rollaway/extra beds
Fridge
LED TV
Separate sitting area
Soundproofed rooms
Air-conditioning
Heating
Connecting/adjoining rooms available
Rollaway/extra beds (free)
  • 1 bedroom
  • Mountain view
  • Sleeps 4
  • 1 King Bed

Suite (Grand Executive)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free rollaway/extra beds
Fridge
LED TV
Separate sitting area
Soundproofed rooms
Air-conditioning
Heating
Connecting/adjoining rooms available
Rollaway/extra beds (free)
  • 1 bedroom
  • Mountain view
  • Sleeps 4
  • 2 Single Beds

Presidential Suite

Highlights

Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free rollaway/extra beds
Fridge
LED TV
Separate sitting area
Soundproofed rooms
Air-conditioning
Heating
Connecting/adjoining rooms available
Rollaway/extra beds (free)
  • 1 bedroom
  • Mountain view
  • Sleeps 4
  • 1 King Bed

Family Room

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free rollaway/extra beds
Fridge
LED TV
Blackout curtains
Soundproofed rooms
Air-conditioning
Heating
Connecting/adjoining rooms available
Rollaway/extra beds (free)
Blackout drapes/curtains
  • Sleeps 3
  • 1 King Bed and 2 Single Beds

View all photos for Grand Executive Suite

Premium bedding, down duvets, minibar, in-room safe

Grand Executive Suite

Soundproofed rooms
Air-conditioning
Heating
Connecting rooms available
Rollaway/extra beds (free)
Blackout drapes/curtains
  • Sleeps 3

View all photos for Grand Suite King

Premium bedding, down duvets, minibar, in-room safe

Grand Suite King

Soundproofed rooms
Air-conditioning
Heating
Connecting rooms available
Rollaway/extra beds (free)
Blackout drapes/curtains
  • Sleeps 3

View all photos for Diplomatic Suite

Premium bedding, down duvets, minibar, in-room safe

Diplomatic Suite

Soundproofed rooms
Air-conditioning
Heating
Connecting/adjoining rooms available
Rollaway/extra beds (free)
Blackout drapes/curtains
  • Sleeps 3

View all photos for Ambassador Suite

Premium bedding, down duvets, minibar, in-room safe

Ambassador Suite

Separate dining area
Soundproofed rooms
Air-conditioning
Heating
Connecting rooms available
Rollaway/extra beds (free)
  • Sleeps 3

View all photos for 1 King Bed Club Access

Premium bedding, down duvets, minibar, in-room safe

1 King Bed Club Access

Soundproofed rooms
Air-conditioning
Heating
Connecting rooms available
Rollaway/extra beds (free)
Blackout drapes/curtains
  • Sleeps 3

View all photos for Family Room

Premium bedding, down duvets, minibar, in-room safe

Family Room

Soundproofed rooms
Air-conditioning
Heating
Connecting/adjoining rooms available
Rollaway/extra beds (free)
Blackout drapes/curtains
  • Sleeps 6

View all photos for 1 King Mountain View

Premium bedding, down duvets, minibar, in-room safe

1 King Mountain View

Soundproofed rooms
Air-conditioning
Heating
Connecting rooms available
Rollaway/extra beds (free)
Blackout drapes/curtains
  • Sleeps 3

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About the area

Map
322, Sowol-ro, Yongsan-gu, Seoul, Seoul, 140-738

What's nearby

  • Leeum Samsung Museum of Art - 7 min walk - 0.6 km
  • Itawon Street - 7 min walk - 0.6 km
  • N Seoul Tower - 19 min walk - 1.6 km
  • Myeongdong Street - 6 min drive - 3.6 km
  • Namdaemun Market - 7 min drive - 3.0 km

Getting around

  • Seoul Station - 10 min drive
  • Itaewon Station - 11 min walk
  • Seoul (ICN-Incheon Intl.) - 60 min drive

Restaurants

  • ‪Gallery - ‬1 min walk
  • ‪Grand Club - ‬1 min walk
  • ‪로코스비비큐 - ‬2 min walk
  • ‪테판 - ‬2 min walk
  • ‪테라스 (The Terrace) - ‬4 min walk

About this property

Grand Hyatt Seoul

Luxury family-friendly hotel near Itawon Street
Located close to Namsan Botanical Garden and Leeum Samsung Museum of Art, Grand Hyatt Seoul provides concerts and live shows, a terrace and a coffee shop/cafe. Indulge in aromatherapy, a massage and a body wrap at the on-site spa. At the 6 on-site restaurants, enjoy breakfast, brunch, lunch, dinner and international cuisine. Enjoy the gym, as well as activities such as ice skating. In addition to a garden and a playground, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • A seasonal outdoor pool and an indoor pool
  • Limo/town car service, buffet breakfast (surcharge) and 3 outdoor tennis courts
  • Valet parking (surcharge), express check-out and multilingual staff
  • Concierge services, tour/ticket information and ATM/banking services
  • Guest reviews say great things about the helpful staff
Room features
All 616 rooms include comforts, such as 24-hour room service and premium bedding, as well as thoughtful touches, such as laptop-friendly workspaces and air conditioning.
Extra conveniences in all rooms include:
  • Down duvets and free rollaway/extra beds
  • Bathrooms with designer toiletries and hairdryers
  • LED TVs with cable channels
  • Fridges, electric kettles and heating

Awards and affiliations

Eco-certified property
This property participates in EarthCheck – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

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The Shilla Seoul

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9.4 out of 10, Exceptional, 1,005 reviews
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Return airport shuttle (surcharge) from 6 AM to 7:00 PM at scheduled times
  • Limo/town car service
  • Parking on site (KRW 10,000 per day)
  • Valet parking on site (KRW 30,000 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 10:30 AM on weekends; KRW 65,000 for adults and KRW 32,500 for children
  • 6 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • 322 Sowolro - Kauri
  • 322 Sowolro - Steakhouse
  • 322 Sowolro - Tenkai
  • 322 Sowolro - Teppan
  • Terrace

Things to do

  • 3 outdoor tennis courts
  • Concerts/live shows
  • Full-service spa
  • Gym
  • Ice skating
  • Indoor pool
  • Playground
  • Seasonal outdoor pool

Family friendly

  • Free rollaway/extra bed
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Playground
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre
  • Meeting room

Outdoors

  • Garden
  • In a state park
  • In the mountains
  • On a river
  • Picnic area
  • Terrace

Full-service spa

  • 9 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot tub
  • Massage
  • Mud bath
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair accessibility
  • Wheelchair-accessible parking

More

  • 1 building
  • 20 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free rollaway/extra bed
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • LED TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 19

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
The property’s sauna is closed on the first Monday of each month.
Guests have access to the indoor pool only once per stay; reservations are required via an in-room QR code.
The listed child breakfast fee applies to children ages 5-12 booked in Breakfast included rate plans. Breakfast is included for 1 child under age 5 per adult, up to a maximum of 2 adults per room.
Disposable personal items, such as toothbrush, toothpaste, and razors are available in the guestrooms (surcharge).

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free rollaway/extra beds!
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately KRW 65000 for adults and from KRW 32500 for children
  • Airport shuttle fee: KRW 16000 per person (one-way)
  • Airport shuttle fee per child: KRW 8000 (one-way)
  • Self-parking fee: KRW 10000 per day
  • Valet parking fee: KRW 30000 per day
  • A facilities fee includes use of: sauna

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Children 12 years old and younger are not allowed in the Grand Club Lounge after 6 PM. Additional fees apply to children 4-12 years old for breakfast in the Grand Club Lounge. Also, extra charges apply for additional guests entering the lounge.

We should mention

The seasonal pool will be open from 24 May to 12 October
Pool access available from 6:30 AM to 10:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Grand Hyatt Seoul
Grand Hyatt Seoul Hotel
Hyatt Seoul Grand
Seoul Grand Hyatt
Grand Hyatt Seoul Hotel Seoul
Seoul Hyatt
Grand Hyatt Seoul Hotel
Grand Hyatt Seoul Seoul
Grand Hyatt Seoul Hotel Seoul

Frequently asked questions

Does Grand Hyatt Seoul have a pool?

Yes, this property has an indoor pool and a seasonal outdoor pool. Pool access is from 6:30 AM to 10:00 PM.

How much does it cost to stay at Grand Hyatt Seoul?

As of 8 Nov 2025, prices found for a 1-night stay for 2 adults at Grand Hyatt Seoul on 19 Nov 2025 start from ฿6,731.87, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Grand Hyatt Seoul pet-friendly?

No, pets are not allowed at this property.

How much is parking at Grand Hyatt Seoul?

Self-parking is available for KRW 10000 per day. Valet parking is available for KRW 30000 per day.

What time is check-in at Grand Hyatt Seoul?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Grand Hyatt Seoul?

Checkout is at 11:00 AM.

Does Grand Hyatt Seoul provide a shuttle to the airport?

Yes, there's an airport shuttle that runs 6 AM-7:00 PM at scheduled times. A fee of KRW 16000 per person applies.

Where is Grand Hyatt Seoul located?

This family-friendly Seoul hotel is located on a river, within a 10-minute walk of Namsan Botanical Garden, Itaewon Antique Furniture Street and Leeum Samsung Museum of Art. Itawon Street and Blue Square are also within 15 minutes. Itaewon Station is 11 minutes by foot and Hangangjin Station is 14 minutes.

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Reviews

Grand Hyatt Seoul Reviews

9.0

Wonderful

9.2

Cleanliness

8.0

Location

9.2

Staff & service

9.0

Eco-friendliness

9.0

Property conditions & facilities
Rating 10 - Excellent. 687 out of 1003 reviews
Rating 8 - Good. 170 out of 1003 reviews
Rating 6 - Okay. 64 out of 1003 reviews
Rating 4 - Poor. 36 out of 1003 reviews
Rating 2 - Terrible. 46 out of 1003 reviews

Reviews

10/10 Excellent

Hyunjoo

Liked: Cleanliness, amenities, property conditions & facilities
Amazing view Excellent staff Enjoyed very much
Stayed 1 night in Nov 2025

10/10 Excellent

Sabeel

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and amazing accommodation
Stayed 5 nights in Jul 2025

10/10 Excellent

Kurtis lee

Liked: Cleanliness, amenities
excellent service, gym and tennis center keep me returning
Stayed 1 night in Oct 2025

10/10 Excellent

Rosaura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Restaurant
Stayed 3 nights in Sep 2025

10/10 Excellent

Eva

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay!
Stayed 3 nights in Jul 2023

10/10 Excellent

Melvin

Great hotel. Lovely weekend brunch, amazing views. Staff kind of snobby.
Stayed 2 nights in Dec 2024

8/10 Good

Adi

Liked: Amenities, property conditions & facilities
Nice
Stayed 4 nights in Mar 2025

10/10 Excellent

JINSOO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel
Stayed 1 night in Jul 2024

10/10 Excellent

Ruitao

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoy the environment and the service in the hotel.
Stayed 4 nights in Jun 2024

10/10 Excellent

Bryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All I have to say is….I loved my stay here.
Stayed 1 night in Jun 2024

10/10 Excellent

Willy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
High level resort, everything perfect
Stayed 4 nights in Jun 2024

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the Mountain View!
Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Stayed 1 night in Feb 2025

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Location, view and staff!

The location, view and all the staff were amazing!
Stayed 14 nights in Mar 2023

10/10 Excellent

Danielle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were truly fantastic in helping us with every query and ensuring that our stay was enjoyable. The rooms were lovely, spacious and comfortable with phenomenal views
Stayed 1 night in Apr 2024

10/10 Excellent

andy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best hotel ever

best hotel ever. I will come back to Seoul and will stay again
Stayed 7 nights in Aug 2023

10/10 Excellent

helen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful and well kept. Very good food. Best staff ever!!!
Stayed 3 nights in Jul 2024

8/10 Good

Marshall

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great for hiking to seoul tower or to itaewon ro
Stayed 3 nights in Mar 2023

10/10 Excellent

yang

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good
Stayed 4 nights in Jul 2024

8/10 Good

HING CHUNG

Liked: Cleanliness, staff & service, property conditions & facilities

Small and old style bath room

The room size is unexpectedly small, especially the bath room, given it is a Grand Hyatt.
Stayed 3 nights in Dec 2023

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay at the grand Hyatt. The river view rooms offer amazing views over the whole city and while they are not large by luxury standards the design is thoughtful and elegant. Namsan park rises behind the hotel and was a lovely place for a walk. The only drawback is that the hotel is a very steep 14min walk uphill from Itaewon where both dining and transportation options are located. The hotel offers a shuttle but we mostly used taxis to get around.
Stayed 5 nights in Mar 2023

10/10 Excellent

Stanislas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you book the room on the river side you will have the "wow-effect" you are looking for. Even from the Lobby the view is stunning. The personal do everything for you, nothing to complain about. Of course in such an hotel where the demand is high with so many rooms it could be crowded and sometimes unpleasant during the breakfast time and at the pool, but this is how it is, they do there best to satisfy the client and this is also why people are going there. The Room-Service was very efficient and pleasant, the pool service and the Concierge too. Great job to all the staff.
Stayed 3 nights in Sep 2024

6/10 Okay

Dae Gun

Liked: Staff & service
Bathroom was not clean and pool was not cleaned at all and limited time to use it.
Stayed 1 night in Aug 2024

4/10 Poor

Jimmy

Liked: Cleanliness, staff & service
facilities are not quit good
Stayed 3 nights in Oct 2023

2/10 Terrible

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Elevator situation is awful

Had stayed at this hotel many times pre-pandemic but this was my first time back since Covid. It’s not the gem it was. Overall, the hotel is still very nice but an issue absolutely devastating to the experience is the overcrowded elevators. There simply aren’t enough and I ended up spending a great deal of my trip waiting on the elevators. This culminated in a horrific 20 minute journey trying to get down to the lobby to check out. I waited 10 minutes (as 3 elevators stopped on my floor that were completely full) before deciding to take an elevator up and then come back down. That elevator stopped on every floor down even though it was full. When I finally made it to the front desk I explained the situation and suggested they should manually override the elevators during busy periods to somewhat ameliorate the situation. The front desk associate didn’t seem to care and just nodded (in that I’m not really listening way). The breakfast buffet can also have long wait times. Bottom line is that this hotel is too crowded for its existing infrastructure and the staff no longer seem to care about guests. Sad to see what was such a nice hotel turn to junk post-Covid. Don’t stay here if you value your time.
Stayed 4 nights in Apr 2024