Best Western Empire Palace Hotel & Spa - Special Class

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Luxury
8.0

Very good

Luxury hotel near Bosphorus

A short walk from Topkapi Palace and Hagia Sophia, Best Western Empire Palace Hotel & Spa - Special Class provides free breakfast, an airport shuttle and a free daily manager's reception. Indulge in a body scrub, a massage and a body treatment at the on-site spa. The on-site restaurant, Coffee House, offers brunch, lunch, dinner and garden views. Free in-room WiFi is available to all guests, along with a coffee shop/cafe and a garden.

Popular amenities

  • Spa
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Room, 2 Single Beds, Non Smoking

A hotel room with two beds, a desk with a television, and wall-mounted lamps.

Standard Room, 2 Single Beds, Non Smoking

8.6 out of 10
Excellent
(4 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free wired internet

View all photos for Standard Room, 1 Double Bed, Non Smoking

A hotel room with a large bed, a desk with a kettle, and a chair.

Standard Room, 1 Double Bed, Non Smoking

8.0 out of 10
Very good
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free wired internet

View all photos for Standard Room, Multiple Beds, Non Smoking

A hotel room with two beds, a large mirror, and a view of the hallway.

Standard Room, Multiple Beds, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed
  • Free wired internet

View all photos for Family Room, Multiple Beds, Non Smoking

A hotel room with two beds, a sitting area with a chair, a small table, and a decorative rug.

Family Room, Multiple Beds, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds
  • Free wired internet

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About the area

Located in Istanbul City Center, a neighbourhood in Istanbul, Best Western Empire Palace Hotel & Spa - Special Class is in the entertainment district and near a metro station. Topkapi Palace and Hagia Sophia are cultural highlights, and travellers looking to shop may want to visit Grand Bazaar and Istiklal Avenue. Ready for a night out? Consider Bomontiada and Volkswagen Arena. Visit our Istanbul travel guide
Map
Hocapasa Mah. Hudavendigar Cad. 17/19, Sirkeci, Old City Sultanahmet, Istanbul, Istanbul, 34110

What's nearby

  • A tree-lined park pathway with benches and a sign indicating the Istanbul Museum of The History of Science and Technology in Islam.
    Gülhane Park
    2 min walk - 0.2 km
  • A historic mosque with a large central dome and two minarets, surrounded by trees and a reflective pool.
    Hagia Sophia
    7 min walk - 0.6 km
  • A historic stone gate with two towers, a clear sky, and a pathway leading to the entrance.
    Topkapi Palace
    7 min walk - 0.6 km
  • A historic building with domes and minarets, surrounded by trees and a fountain.
    Sultanahmet Square
    8 min walk - 0.7 km
  • A mosque with multiple domes and minarets.
    Blue Mosque
    10 min walk - 0.9 km

Getting around

  • Sirkeci Marmaray Station
    1 min walk
  • Sirkeci Station
    2 min walk
  • Sabiha Gokcen International Airport (SAW)
    63 min drive

Restaurants

  • Roof Mezze 360 Restaurant
    1 min walk
  • Red River
    1 min walk
  • Seher Restaurant
    1 min walk
  • Salute Pub & Restaurant
    1 min walk
  • Cafe Mese
    1 min walk

About this property

Best Western Empire Palace Hotel & Spa - Special Class

  • Luxury hotel near Bosphorus
  • A short walk from Topkapi Palace and Hagia Sophia, Best Western Empire Palace Hotel & Spa - Special Class provides free breakfast, an airport shuttle and a free daily manager's reception. Indulge in a body scrub, a massage and a body treatment at the on-site spa. The on-site restaurant, Coffee House, offers brunch, lunch, dinner and garden views. Free in-room WiFi is available to all guests, along with a coffee shop/cafe and a garden.
  • You'll also enjoy perks such as:
    • Limo/town car service, express check-out and a lift
    • A 24-hour front desk, coffee/tea in reception and a TV in reception
    • A front desk safe, smoke-free property and a reception hall
  • Room features
  • All guest rooms are individually decorated, and include comforts, such as 24-hour room service and premium bedding, as well as perks, such as pillow menus and air conditioning.
  • Other conveniences in all rooms include:
    • Hypo-allergenic bedding, Tempur-Pedic beds and down duvets
    • Bathrooms with designer toiletries and bidets
    • LCD TVs with satellite channels
    • Wardrobes/cupboards, free infant beds and electric kettles

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Frequently asked questions

Is Best Western Empire Palace Hotel & Spa - Special Class pet-friendly?

Yes, this property allows cats and dogs (limit 1 total) with a maximum weight of up to 7 kg per pet. Some restrictions may apply, so please contact the property for more details.

How much is parking at Best Western Empire Palace Hotel & Spa - Special Class?

Best Western Empire Palace Hotel & Spa - Special Class doesn't offer parking.

What time is check-in at Best Western Empire Palace Hotel & Spa - Special Class?

Check-in start time: 2:00 PM; check-in end time: anytime.

What time is check-out at Best Western Empire Palace Hotel & Spa - Special Class?

Checkout is at 11:00 AM. Late checkout is available for a fee (subject to availability).

Does Best Western Empire Palace Hotel & Spa - Special Class provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of TRY 2500 per room applies.

Where is Best Western Empire Palace Hotel & Spa - Special Class located?

Located in Istanbul City Center, this luxury hotel is within a 10-minute walk of Gülhane Park, Bosphorus, and Topkapi Palace. Sultanahmet Square and Hagia Sophia are also within 15 minutes. Sirkeci Marmaray Station is only a 2-minute walk and Sirkeci Station is 2 minutes.

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Reviews

Best Western Empire Palace Hotel & Spa - Special Class Reviews

8.0

Very good

8.4

Cleanliness

9.0

Location

8.4

Staff & service

7.8

Property conditions & facilities
Rating 10 - Excellent. 116 out of 344 reviews
Rating 8 - Good. 142 out of 344 reviews
Rating 6 - Okay. 64 out of 344 reviews
Rating 4 - Poor. 12 out of 344 reviews
Rating 2 - Terrible. 10 out of 344 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, clean & staff was very helpful
Stayed 2 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly We arrived very early like 8am And they gave us the room and take the breakfast The hotel very well located close to the man attractions in Sultahmet Like the blue mosque walking distance Lots of restaurants and shops to buy Baklavas Also the train station with walking distance To go to Karakoy , Eminonu, Gran Bazar and spices bazar I recommend the hotel
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel and very professional services.

Very nice hotel, service was very good and
Stayed 1 night in Aug 2024
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Hotel staff is very helpful and friendly. Hotel location is excellent for exploring the Old Istanbul (Hagia Sophia, Topkapi Palace, etc.) Everything is at most 10 minute walk from the hotel. Rooms are not super new but modern, renovated recently and clean. Price is perfecr for all things considered. Highly recommend.
Stayed 8 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here for a second time and it was as good as previous stay. Location is spot on - walkable to all the sights. The staff are lovely and helpful. The restaurant is great we have eaten here three times now and have had great meals- the restaurant staff are good and a lot of fun! The hotel is clean, its easy to find - a good choice if wanting to stay in the old part of beautiful Istanbul.
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel! Clean and safe and good customer service. Free WiFi is decent.the restaurant down stairs is great too. The location is excellent Walking distance to all the big attractions, shops and restaurants. Could not of been happier with our choice of hotel
Stayed 2 nights in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was good. Excellent location and the staff also were friendly especially Mr Irfan
Stayed 4 nights in Feb 2024
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities, room comfort

Great staff

Clean room, great shower & bathroom, staff very friendly & attentive. Restaurant was excellent & seemed to be open near 24 hours. Highly recommend
Stayed 2 nights in Nov 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a very good experience staying at this hotel. The staff were very friendly especially Mr Irfan who had helped us to maka our visit to Istanbul a memorable one. The breakfast was good too. Thank you
Stayed 3 nights in Feb 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Friendly and helpful

Selim and his colleagues were very friendly, helpful and professional. The rooms were nice, although a bit noisy because of the trams in the street. The city of Istanbul is wonderful for a short stay.
Stayed 4 nights in Mar 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
The location is great. and Staff are courtesy. Salim, the manager is very helpful to extend late check out and kindly to exchange local currency for us.
Stayed 2 nights in Nov 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service is outstanding. Samir at the front desk is amazingly helpful and delightful. The bell staff is also helpful. The team at the restaurant- also amazing. We planned to eat at a different restaurant our last night, but at the last minute decided to stay at the restaurant attached to the hotel. It was not a mistake. The staff makes everything so wonderful, and the food was truly exceptional.
Stayed 2 nights in Oct 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very helpful. Tramline to n front of hotel is noisy and runs til mid nite and again at about 5 am. Close to s verbal sites
Stayed 2 nights in Sep 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The stay with the hotel was pleasant, they changed my room upon my request. Salim and Irfan and the other staff were very friendly. Especially Salim , I had problem with the safety box, they came and fixed it immediately. Very centrally located and we could walk to water and many tourist areas.
Stayed 6 nights in May 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is in an excellent location, the tram runs past outside but no other traffic. The staff were lovely and very helpful. I would call it a rather boutique hotel… My room on the 6th floor was great, nice and spacious and pretty comfortable with a fridge and kettle. There was underfloor heating which couldn’t be controlled and an AC unit that wasn’t operating for AC as I stayed in March. The room was very hot and therefore windows had to be fully open for some ventilation. Unfortunately, through no fault of the hotel, there were some building renovations being undertaken next door which were very noisy between 08:30 and 19:00 which is fine if you’re out at these times. Breakfast was okay but was complimentary so very welcome. Attached restaurant had great variety and as throughout, very friendly and attentive staff. Overall, I had a lovely stay.
Stayed 5 nights in Mar 2026
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Property conditions & facilities
A group of us booked this hotel for five nights, each having a separate room. Most people had minor issues with their rooms. In mine, the shower had some hair and hairband elastic in it, it was dusty on the floors and the hair dryer did not work. The radiator was on full all the time and I could not turn it off so slept with the windows open. Also at the time of writing this (11/3/26) there is major building work going on nextdoor and they are drilling from 8.30am until 5pm - this of course is not the fault of the hotel. The hotel is very central and convenient for the train and only a short walk to the ferry terminals. The staff were friendly and chatty.
Stayed 5 nights in Mar 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were a group of 19. The rooms were all ready for us when we checked in. There were no issues with the rooms. The staff were lovely. The main thing for us was cleanliness and the rooms were all nice and clean. The breakfast was very limited and wasn’t great. I would say it is is a basic breakfast. The location is great. Walkable everywhere
Stayed 4 nights in Dec 2023
Verified review

6/10 Okay

Liked: Cleanliness, staff & service

Hotel is ok, but not great.

Hotel is ok, but not great. The rate was a good value. Small room. Main issue was that the A/C was not working, and although it was not necessary to have the A/C, the actual split a/c unit was making a loud noise all night long (even though it was off and not cooling). Really annoying. Staff could not help with this issue, although they tried. Kept me from having a good night of rest.
Stayed 2 nights in Nov 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very well run, simple, easy to stay hotel with great breakfast, at the center of tourist attractions.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast worth the stay.
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Staff & service, amenities, property conditions & facilities
Great location, close to everything.
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very very helpful staff who made sure to make us as comfortable as possible. Breakfast spread was vast, rooms were clean, and location was central to the activities on the European side. We didn't have to worry about anything accomodation-related the entire trip.
Stayed 6 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location

Good location nearby to all attractions and tram access.
Stayed 3 nights in Dec 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Friendly staff. Good food
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great and the gentleman who works at the counter was awesome.
Stayed 3 nights in Jun 2022