"Excellent hotel. Very reasonably priced. Under the radar for some reason but it's in a great location in downtown Jerusalem. Right by the light rail. 30 minute walk to Western Wall. Clean rooms helpful staff, great breakfast!"
"Excellent place to stay while visiting Jerusalem. The staff and service were excellent. Quite elegance for those in the know this is the place to go. Can’t wait to come stay here again. Special thank you goes to the front desk staff who made the check-in experience after a long flight a seamless experience. The room was nice and nicely finished though the shower got some getting used too. The food and especially the breakfast are a must."
"Room was not serviced daily had same sheets for 5 days and housekeeping doesn't sweep the room. If you make reservation make sure room is not prepaid there are no refunds"
"It's a great location, the rooftop pool is perfect. It's got a very tiny little Jim with standalone machines that you can use to exercise any muscle group. The showerhead and pressure is the best I've seen in Israel. No small thing.! you're right on the water you wake up to the sounds of birds in the morning and the balconies are standalone and private. That's the good stuff.
The bad stuff
Since I checked in a couple of weeks ago, three credit cards have gone missing multiple cans of soda have gone missing ridiculous things like cigarette papers have gone missing a little bit of money has gone missing from the room as well so petty theft is something you have to be concerned about at this hotel
However, the staff was helpful when confronted with the problem
But I guess the worst thing that could've happened is me asking for help as a disabled customer navigating the Hotels website to purchase from them directly after this reservation, ran out something hotel owners asked me to do all the time.
And instead of giving me an extra little discount
I was checked into spending 300 extra dollars for a seven day reservation
And I have yet to get an email from the Hotel in a language, I understand
A receipt a description of what I bought anything
When I try to ask for help the gentleman at the desk decided to yell and scream in the disabled Customer's face
It's a great location, though if you like me and you can afford to get taken advantage of it's a great hotel"
"The reception guy was very nosey and to much in our business he should ask if we’re staying or going and ask anything that doesn’t pertain to the checking in or out of the hostel . The storage locker shouldn’t be used for bikes and scooters they take up to much space and make it really hard for the gust to get in and out of they’re luggage it should be for luggage only . There should be a separate space for ebike and scooters and bikes period . Not piled up all over people luggage and making things hard for other guest . Management please make these changes for the good of all the guest there at the hostel"
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