"We booked a family room for four for one night and had a very pleasant stay. Room and toilet was very clean & most importantly the view from our room was the main attraction! Check in was easy as well, parking was free, breakfast was yummy and homey. Thoroughly enjoyed our stay with no complaints!
It's also a good mid point for Interlaken and Grindewald "
"The breakfast/lunch to go package was very nice for the price. Very handy to take on our trips our for the day. In the kitchen area they need to label more of the drawers and cabinets. Had to literally open every one to find the garbage. Label in multiple languages. "
"You will not find a more exceptional hotel in the Lauterbrunnen Valley. The Palace is stunning, with 360 degree breathtaking views in every direction. Many rooms have balconies of these stunning views. The staff is wonderful and the amenities are excellent. Both their restaurant and bar are excellent, and the rooms are clean and updated. The town itself and walk down to Gimmelwald is so enchanting that we were constantly in a state of awe!! Small grocery store and all you need are in Mürren,...
"Very, very good hotel, friendy staff, clean rooms, very good shower, good breakfast and last but not least in a very beautiful surrounding. Recommended!"
"We had a pleasant stay at the Hey Hotel. The staff were welcoming and very helpful (especially PASCHAL, Andrew and Olivier). the room was clean and comfortable. The only thing I would suggest is adding better lighting in the loft area. Overall, a great experience and we would stay there again."
"Ein einfaches Gasthaus mit einem überragenden Restaurant. Auch das Frühstück ist ein Genuss.
Die Zimmer sind sehr einfach, und auch hier spiegelt der gute Führungsstil sich in den Zimmern wieder und sind sehr sauber. Die Betten sind sehr gut. "
"Aspen is perfect in every way. It is beautiful. The rooms are excellent. The food exceptional. The spa wonderful. And above all, the staff were so unbelievably kind and accommodating. "
"It’s a charming boutique hotel with a wonderful view of the lake. The property is located near the railway, so the mountain-view rooms can be a bit noisy during the day, but trains don’t run at night. The breakfast was excellent. Overall, I would recommend choosing a lake-view room for the best experience."
"We visited at the end of April when this hotel was still under construction. It was a minor inconvenience as we paid for a “garden view” when the view was a complete construction zone. They did upgrade our room size because of this. That being said, the restaurant was fantastic and the staff were very friendly. We stayed 2 nights and ate at the restaurant both nights. Their buffet breakfast is also amazing. Seeing that the hotel is no longer under construction, I would definitely stay here...
"Loved the exceptional staff - very friendly and helpful. The room (panoramic view) was incredible, very spacious with amazing view of Mt. Eiger. Breakfast was tasty. Very walkable in Grindelwald and to/from train station. Stellar stay, I would definitely stay again! "