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"Was terribly misrepresented in the Expedia listing, which mentioned TWICE that it had TWO bathrooms but instead only ended up being one, and there is no washer and dryer - only a washer and a line dryer in the yard getting wet with the storms. The immersion shower appeared to be wired incorrectly - in order to obtain the desired temperature, the pressure went down to a trickle. And with no WiFi provided, communication was tedious at best when it came to conveying our concerns. The excuses...

"We loved the location and the cottage was clean. However, I was there for 5 days, and was informed at the last minute that their wasn't laundry machines available, no wifi and the heater in the cottage was broken and only a few towels. "

"Location was awesome. It had both a kitchen and laundry which allowed for a chance from eating out as we were on a 1 month holiday. Very clean, also unexpected was the room tidying after first night."

"We enjoyed staying at Rossie Lodge. It's convenient to downtown Inverness. Clean and comfortable. It has an elevator for transporting luggage to our 2nd floor level which was very handy. Has WiFi. Perfect for our purpose."

"This property was spotless and welcoming with a bottle of bubbly to welcome us. It had everything you could wish for a relaxing stsy."