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Hawthorn Suites by Wyndham Indianapolis North

3.0 star property
Travelers love the warm welcome at this airport hotel, with free WiFi and an evening manager's reception easing the journey to rest.

Choose dates to view prices

Hawthorn Suites by Wyndham Indianapolis North offers practical comforts near the airport. Enjoy a morning breakfast buffet and evening manager's reception. Relax by the lobby fireplace, and benefit from high-speed WiFi, self parking, dry cleaning services, and multilingual staff.

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Breakfast included
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym

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About this property

Hawthorn Suites by Wyndham Indianapolis North

  • Hotel located in College Park
  • At Hawthorn Suites by Wyndham Indianapolis North, you can look forward to a free breakfast buffet, a corner/local shop and a free manager's reception. Stay connected with free in-room WiFi, and guests can find other amenities, such as dry cleaning/laundry services and a fireplace in reception.
  • You'll also enjoy the following perks during your stay:
    • A seasonal outdoor pool
    • Free self-parking
    • Express check-out, smoke-free property and a 24-hour front desk
    • Multilingual staff, a computer station and luggage storage
  • Room features
  • All 88 rooms offer comforts such as premium bedding and air conditioning, in addition to thoughtful touches such as free WiFi and safes.
  • Other amenities include:
    • Bathrooms with shower/bath combinations and free toiletries
    • 40-inch flat-screen TVs with premium channels
    • Separate dining areas, kitchens and fridges

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Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
18 children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Masks are required at the property for guests who have not received COVID-19 vaccination

We should mention

This property does not have any lifts
This property's policy is to refuse certain bookings for the purpose of group events or parties, including stag and hen parties
The seasonal pool will be open from July to September
Pool access available from 9:00 AM to 10:00 PM
Alcohol is not served at this property
Guests under 16 years old are not allowed in the swimming pool or fitness facility, and guests under 16 years old are only allowed in the swimming pool and fitness facility with adult supervision

Frequently asked questions

Does Hawthorn Suites by Wyndham Indianapolis North have a pool?

Yes, this property has a seasonal outdoor pool. Pool access is from 9:00 AM to 10:00 PM.

How much is parking at Hawthorn Suites by Wyndham Indianapolis North?

Self-parking is free at this property.

What time is check-in at Hawthorn Suites by Wyndham Indianapolis North?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Hawthorn Suites by Wyndham Indianapolis North?

Checkout is at 11 AM. Late checkout is available for a fee (subject to availability).

Where is Hawthorn Suites by Wyndham Indianapolis North located?

Located in College Park, this hotel is 1.5 mi (2.5 km) from St. Vincent Indianapolis Hospital and 1.8 mi (2.9 km) from Midwest Sports Complex. SportZone and Traders Point Creamery are also within 6 miles (10 km).

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Reviews

Reviews

7.8

Good

8.0

Cleanliness

8.2

Location

8.4

Staff & service

7.6

Property conditions & facilities
Rating 10 - Excellent. 391 out of 1000 reviews
Rating 8 - Good. 320 out of 1000 reviews
Rating 6 - Okay. 139 out of 1000 reviews
Rating 4 - Poor. 81 out of 1000 reviews
Rating 2 - Terrible. 69 out of 1000 reviews

Reviews

Verified

2/10 Terrible

Dennis

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

When we arrived we found that the hotel had closed

We booked this hotel in the summer, when we arrived at the hotel on 21 Oct we found that the hotel had closed and was sold and turned into rental apartments. We were not advised that the hotel had gone out of business. We had to scramble to find a less suitable place to stay at the last minute. There were not many rooms available. Needless to say my wife was very disappointed
Stayed 2 nights in Oct 2021
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The suite had a sign on the door that states they went out of business and I was not notified.
Stayed 7 nights in Aug 2021
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was very happy with the look and feel of my room. The room was very clean and I would say here again without a doubt.
Stayed 3 nights in Aug 2021
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Irresponsible Hotel

The hotel was permanently closed without any notice. I had a hard time finding an alternative accommodation until late at night. They've made a mess of travel for all of my family, including my children.
Stayed 1 night in Jul 2021
Verified

2/10 Terrible

Dana

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
We showed up to the property and it was closed down and they were moving furniture out of the rooms. It was closed!!!
Stayed 2 nights in Jul 2021
Verified

2/10 Terrible

Angelica

Disliked: Staff & service, property conditions & facilities
My husband and I arrived at this location and it had been closed down. There were people cleaning it out and getting ready to turn it into apartments. We were not informed and had to stay a hotel that was more expensive
Stayed 2 nights in Jul 2021
Verified

2/10 Terrible

Craig

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Run far, far away! Disaster of a hotel.

So we checked in @ 8PM on a Wednesday night. Went to our room and noticed there were no towels in the room Went to front office and were told towels were being dried and they'd bring us some soon. They never brought towels that night. In the morning we went to front desk to get towels. Were told there were none because there was no one on staff "trained" to wash towels. Given two wash clothes as answer. Asked to speak with GM, told she'd be in soon. Went back to front office when GM was scheduled to be in. Ended up waiting @ 20 mins for her to show up. She was "busy" upstairs. Asked front desk to have her call us, left our number. Advised we wanted our money back. If we had been told we were never going to have towels to shower with, we would have stayed somewhere else that night. Never heard from GM or any other staff. Our toilet ran all night, couldn't stop it. Overall room was dirty, stains all over couch. Could tell building was poorly maintained. Neighbor had water rushing under his doorway in middle of night during rainstorm. Was charged regular price for room. No phone call or compensation at all. Will be contacting corporate. No one at hotel seemed to give a damn. Acted like this happens all the time.
Stayed 1 night in Jun 2021
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort

WHAT HAPPENED???

My first room was dirty with no towels so the lady changed my room to the suite. I went in their and the bed downstairs had been sleep in and the bathroom had brown standing water in the tub and the air didn’t work. This really use to be my spot. Those days are in my past now I see. Thanks for the good times.
Stayed 1 night in Jun 2021
Verified

4/10 Poor

Liwei

Disliked: Cleanliness, staff & service, room comfort

need to improve

The location is good but too much noise during the night. No shower towels provided, you have to call front desk in order to get them. I booked a non-smoking room but had a bad smoke in the room. Slow check-in and waited 10 minutes during the check-out but still no one showed up.
Stayed 1 night in Jun 2021
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice Room.

The Room was very nice, large, clean with all the amenities. A good mattress on the bed. If I needed anything, I just went to the Front Desk and requested.
Stayed 2 nights in Jun 2021
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Aaaaaaa
Stayed 1 night in Jun 2021
Verified

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities
The pictures of this place are very deceiving. The nicest part of the room is the kitchen. The living area size is okay. The couch was very dirty and uncomfortable. The bed was also very uncomfortable. When we used the bathroom for the first time, it had pee stains on it. The bathtub needs some TLC. I did not feel comfortable taking a shower in there. The bathroom vanity was nice. I needed to go buy some soap and Clorox wipes to feel a little bit comfortable. Also, I don't have anything against smokers, but when you request a smoke-free room, it should not smell of smoke. The first night was pretty quiet, but once the weekend hit, it became loud. People party all night. No wonder they don't have a phone in the room. You can't call the front desk and complain..We could not commit to the whole stay. Will never stay here again. Read the negative reviews for this place. They are true.
Stayed 4 nights in May 2021
Verified

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort

Dingy experience

We reserved 2 rooms, but when went to check in they only had one reservation (8:50 pm) We were asked to go to our one room and wait 30 minutes and then come back as a manager had to be consulted about finding our additional room. After 1/2 hour , my husband went and we did get a second room. We had reservations for 3 in our room, but had no sheets, blanket or pillows for the sleeper couch. We went to checkin and got the bed accessories, but they did not have extra pillows. We also had to ask for extra towels as there were only 2 sets in the room. It was very evident that no one had been in room recently to clean as the clock had not been moved forward for daylight savings time, the floors were sticky and seemed to be dirt of some kind on the bathroom door. Also there was only one trash can in the whole suite. Overall, it was not a pleasant experience and we will not be returning to this hotel.
Stayed 1 night in May 2021
Verified

4/10 Poor

John M.

Liked: Check-in
Disliked: Location, listing accuracy

Sketchy

Located close to everything but not a good place. Sketchy activity with questionable people walking around. Definitely a NO!
Stayed 3 nights in Apr 2021
Verified

6/10 Okay

Verified traveller

Liked: Staff & service, amenities
We enjoyed our night at Hawthorne. The clerk at the front desk was very friendly and helpful, no problems with the checkin process. Parking was not a problem but the outdoor staircase up to our second floor room was very uneven with loose boards. They are in need of attention. The beds and pillows were very comfortable, the linens were a little thin and showed evidence of wear. As was stated in the information there were no dishes or utensils in the kitchenette,but the front desk clerk provided them on request. We found a lot of hair on the carpets in our room and they could use a deep cleaning. The location of the wall mounted television is not ideal, as we could not watch from the beds. We chose this hotel because of the proximity to the hospital, and would stay again.
Stayed 1 night in Apr 2021
Verified

10/10 Excellent

Verified traveller

Liked: Staff & service, property conditions & facilities
Great room, excellent check in experience. Cons were the very small parking spaces and limited lot space, would like more lights around hotel property there were a lot of door and no lights near the doors and pathways.
Stayed 2 nights in Apr 2021
Verified

8/10 Good

Tacarra

Liked: Cleanliness, property conditions & facilities, room comfort

Nice stay

My husband and I stayed here because I had an early morning doctor’s appointment. Upon arrival which was in the early AM hours, the doors were locked. I had to knock on the door to be let in. It isn’t a big deal but they should at least post a sign letting people know this. The lady at the front desk was friendly, but I struggled to understand anything she was saying. She spoke English, but she was quiet as a mouse and she had some type of speech impediment. Not her fault, but it made the process a tad more difficult. When we finally found our room which was a little bit of a struggle because they are labeled a bit weird, the room seemed like someone had been smoking in it. The smoke smell became worse in the morning. I will say the room was very clean, bed was comfortable, nice electric fireplace. It had a full fridge, range, sink, microwave, and island. It was very nice. The pillows were uncomfortable but the bed made up for this. I do wish their were USB outlets in the room. Breakfast was bagged nothing hot just muffins, danishes, oranges, apples, boxed juices, bottled water, and breakfast bars. I was quoted $95 dollars by hotel.com. Upon check-out it was $145 dollars. I inquired about this and said $50 will be reimbursed if the housekeepers find no issues. I’m like really?! I was not happy About this considering the woman at the front desk said there’s no time frame in getting reimbursed. Overall besides the smoke smell our stay was nice.
Stayed 1 night in Apr 2021
Verified

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities
I loved the large kitchen. The bed was clean & comfy. The bathroom, shower, etc were nice. The sofa in the room is a sleeper that needs replacement, very uncomfortable to sit on. The tile floors were not very clean.
Stayed 3 nights in Mar 2021
Verified

6/10 Okay

Verified traveller

Liked: Staff & service, room comfort
The room was a little run down in condition of the bathroom. Kitchen was nice. The bedding had stains.
Stayed 2 nights in Mar 2021
Verified

6/10 Okay

chad

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Dirty Bathroom

Its a motel, not a deal breaker but some people don't care and some do. Worst hotel lay-out, tv is basically unusable because of the location in room. Bathroom was gross long hairs all over the shower walls.
Stayed 1 night in Mar 2021
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
There was no soap in my room. There was no bathmat for the floor. My shower was at best lukewarm.
Stayed 1 night in Mar 2021
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
The space was the best and the kitchen I really enjoyed the time
Stayed 1 night in Mar 2021
Verified

6/10 Okay

Anelisa

Liked: Staff & service

NOISY- NEVER AGAIN

Though the man at check in told me several times, no parties, there were parties. More than one around us. It was a VERY noisy night between people talking and even yelling on the sidewalk outside our window and the parties going on around us. I’d never stay here again.
Stayed 1 night in Mar 2021
Verified

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The couch was subpar and toilet was tiny, but bed was super comfortable.
Stayed 1 night in Mar 2021
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is located in a convenient location that has a good deal of restaurants and shopping nearby. It is also accessible to the freeway systems making it easy to get around town.
Stayed 3 nights in Mar 2021