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Crowne Plaza Indianapolis-Dwtn-Union Stn by IHG

3.5 star property
Savor American flavors and energize your day with a workout in our 24-hour fitness center.

Choose dates to view prices

In the heart of Indianapolis, Crowne Plaza Indianapolis-Dwtn-Union Stn offers a convenient retreat. Enjoy American cuisine at one of the two on-site restaurants, unwind with dry cleaning/laundry services, or stay active at the 24-hour gym. With in-room WiFi and multilingual staff on hand to help you navigate your trip.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Parking available
The current price is ฿4,271
฿5,030 total
includes taxes & fees
21 Jun - 22 Jun

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About this property

Crowne Plaza Indianapolis-Dwtn-Union Stn by IHG

  • Hotel near Indiana Convention Center
  • A short walk from Lucas Oil Stadium and Gainbridge Fieldhouse, Crowne Plaza Indianapolis-Dwtn-Union Stn by IHG provides dry cleaning/laundry services, a bar and a 24-hour gym. At the two on-site restaurants, enjoy breakfast, lunch, dinner, children's meals and American cuisine. In addition to a 24-hour business centre, guests can connect to free in-room WiFi.
  • Other perks at this hotel include:
    • Full breakfast (surcharge), valet parking (surcharge) and express check-out
    • Express check-in, multilingual staff and concierge services
    • Tour/ticket information, smoke-free property and a porter/bellboy
    • Guest reviews say great things about the helpful staff and location
  • Room features
  • All 273 rooms have comforts such as laptop-friendly workspaces and air conditioning, in addition to thoughtful touches such as free WiFi and safes. Guest reviews speak positively of the cleanliness rooms at the property.
  • More conveniences in all rooms include:
    • Rollaway/extra beds (surcharge) and free cots/infant beds
    • Bathrooms with shower/bath combinations and free toiletries
    • TVs with premium channels
    • Recycling, fridges and video game consoles

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Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 25.0 per night.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for full breakfast: approximately USD 21 to 60 per person
  • Valet parking fee: USD 65 per night (in/out privileges)
  • An in-room refrigerator is available for an additional fee
  • Rollaway bed fee: USD 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transport to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Is Crowne Plaza Indianapolis-Dwtn-Union Stn by IHG pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Crowne Plaza Indianapolis-Dwtn-Union Stn by IHG?

As of 22 May 2026, prices found for a 1-night stay for 2 adults at Crowne Plaza Indianapolis-Dwtn-Union Stn by IHG on 21 Jun 2026 start from ฿4,271, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Crowne Plaza Indianapolis-Dwtn-Union Stn by IHG?

Valet parking is available for USD 65 per night.

What time is check-in at Crowne Plaza Indianapolis-Dwtn-Union Stn by IHG?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Crowne Plaza Indianapolis-Dwtn-Union Stn by IHG?

Checkout is at 11:00 AM.

Where is Crowne Plaza Indianapolis-Dwtn-Union Stn by IHG located?

Located in Downtown Indianapolis, this hotel is within a 5-minute walk of Indiana Convention Center and Lucas Oil Stadium. Gainbridge Fieldhouse and Indianapolis Zoo are also within 1 mile (2 km). Indianapolis Station is only a 2-minute walk and Canal Station is 30 minutes.

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Reviews

Reviews

8.8

Excellent

9.2

Cleanliness

8.6

Amenities

9.0

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 642 out of 1002 reviews
Rating 8 - Good. 191 out of 1002 reviews
Rating 6 - Okay. 82 out of 1002 reviews
Rating 4 - Poor. 36 out of 1002 reviews
Rating 2 - Terrible. 51 out of 1002 reviews

Reviews

Verified

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place to stay and pleasant staff
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Paulanda

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was clean and extremely quiet
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay was great, staff was professional, helpful and friendly. I have told many people about my positive experiences and hopefully they will consider staying at your awesome hotel 😊.
Charlie Chaplin car.
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Rick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of a kind location. We attended a Black Tie wedding in the Grand Ball Room. The Art Deco historic event center was breath taking. Staff was excellent every where. We booked two nights in September only we are staying in the Pullman Cars. What an adventure. We did not even have to leave the hotel. We highly recommend this location.
Stayed 2 nights in May 2026
Verified

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were spacious and very clean! Easy access to Convention Center.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cool hotel, bar has good food and drinks, and has full menu until 2 am! Crystal at the front desk was absolutely incredible!
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Kearston

Liked: Cleanliness, property conditions & facilities
Very nice hotel, clean and nice staff.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Colleen

Extremely clean and such a unique and fun hotel for the kids!
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Taylor

Liked: Cleanliness
Staff were very professional. Room was clean and had everything we needed.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

April

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was amazing, staff was Amazing Crystal at the front desk saved me I was locked in the ball room and she rescued me and gave me a history lesson about the room I was locked in. She was so nice. Thanks for a great stay.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed in the train car! Was a neat experience. Staff was great! Short walk to Gainbridge Fieldhouse! Would def stay again!
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Michael

Liked: Cleanliness, property conditions & facilities
Stay here a couple times a year. Rooms are clean staff is friendly close walk to many great restaurants and events.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Rhonda

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful, historic, and unique hotel. The room was clean and luxurious. Would definitely stay again.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Renae

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff. Great service and atmosphere.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Ashley

My children and I loved this hotel. The staff was super nice and continuously checked on us throughout our stay. The hotel Is so spacious, there’s plenty of room in the common areas to relax together. The rooms are very nice, the bed was very comfortable and the lighting and furnishings were perfect. I loved all the train accessories and so did my kids! They were especially intrigued by the train cars you could sleep in. We’ll have to try that next time!
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Kevin

Liked: Cleanliness
Room was clean and the staff were are pleasant and helpful.
Stayed 2 nights in Jan 2026
Verified

8/10 Good

Lynette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the architectural elements of this well maintained facility. The train care rooms are a wonderful novelty. Staff was courteous, helpful and extremely pleasant. There is currently major road construction that was a bumber bit the facility has no control over but went out of their way to ease this. The only complaint I have is that the airconditioning was very loud. But over all a wonderful facility. Would recommend.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Vanessa Ann

Liked: Cleanliness
Room was nice very clean modern. The hotel is in area under construction so you need use valet services at this time.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Tim

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful, historic building. Friendly staff. We loved it!
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was very clean and staff were so friendly!! The train car room was a fun quirky experience. The construction around the hotel is unfortunate but texts and emails were supplied to help with all the necessary directions and instructions. Such a wonderful location and proximity to downtown!
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Jacqueline

Liked: Cleanliness, amenities, property conditions & facilities
Room was very nice & clean. Staff was professional and friendly. Great location. Appreciated hotel notifying about ongoing construction & route to take...Indy can be difficult to navigate on a good day. Definitely stay again.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The whole concept is awesome. Feels like you are staying in a train station, but clean, with the train car rooms running down both sides of the hotel. Both myself and my daughter loved it and wished we knew about the train car rooms. Probably would have requested one. Also, the pillows are the best I have had at a hotel in a long time.
The hallway outside of our room
Right outside of our room
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Joan

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, great staff
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Gina

Liked: Cleanliness, staff & service, amenities
We had a great time staying in the train car. The front desk clerk was so nice and helpful.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Brody

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Staff, Rooms Clean.
Stayed 1 night in Nov 2025