โรงแรมใกล้ศูนย์การค้า ITC Surabaya Mega Grosir, สุราบายา

"I love the excellent services provided by the staff at the hotel. They are very approachable and sincere, which made my stay super pleasant. I would like to thank the front desk and the Koffee staff esp. Farrel, Yusuf and Shinta for the great service when I needed a birthday surprise for my travel mate and they did the birthday wish choc for me (yummy too). Thank you very much for the housekeeping staff too as I left the tips on the table but the staff didn’t take. I am indeed blessed and...

"This hotel is a very nice and ex colonial hotel with vintage history appearance and a delicious breakfast and lovely swimming pool amd very helpful staff. My only minus is that there was no fridge in my hotel room and that the surrounding area around the hotek feels very unsafe at night but i cannot fault the hotel for this. All in all a positive experience."

"Very nice hotel , Good Location and Reasonable price"

"Clean and new spacious room,conveniently located downtown near to Tunjungan Mall,walking distance ti many restaurant and shops."

"フロントのスタッフが親切で、質問しやすかった。マニュアル一辺倒ではなく、パーソナルタッチを感じる自然な温かさは旅行業にとって何よりも大切だとあらためて認識した。"

"We all are very impressed with how well the hotel is run. Among 5-star hotels in Surabaya and Jakarta, this hotel is the best and service truly stands out. Room service was prompt and courteous, the Executive Lounge offered excellent food, drinks, and personalized attention, and breakfast at the Pavilion was outstanding. "