"It was very easy to communicate with the hotel and they arranged for us to airport pick up and the driver was very helpful and very friendly. Hotel is just like in Europe very please, check in very helpful and friendly people and of course cookies it was amazing make my day .
Thank you HILTON :)"
"I enjoyed my 3-day stay at JW Marriott Surabaya, staff was super nice. Kiki at Front Desk made my check in super easy and smooth, and Andyta, Putri, Oliv and Bima at lounge made me feel at home, they remembered all my favorite drink and foods. I appreciate their care and attention. "
"Kamar bersih,nyaman,harga murah + free breakfast,staff hotel ramah,sayangnya agak di pinggir surabaya lokasinya,dekat jembatan suramadu,tapi semuanya worth it lah untuk harga segitu udah super nyaman."
"My first stay here was poor, but the subsequent 2 stays have been great,
Good location.
Excellent value for money...
Special thanks for the gracious hospitality of Jeje at the resto and Gigi at the reception counter..."
"Hab mich direkt super wohl gefühlt. Sehr zuvorkommendes und aufmerksames Personal.
Frühstücksbuffet war auch mehr als ausreichend. Konnte an der ein oder anderen Stelle vielleicht eine kleine Renovierung vertragen, aber im großen und ganzen super Empfehlung für Surabaya!"