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"The hotel was cozy, and very clean. The food in the bar was is good and the bar do not have all the ingredients when you ask for some cocktail at the menu, but the staff is incredible friendly ,and helpfull. If I returned to Southhampton this is my first option ☺️"

"My room was remarkable with a beautiful view of the area from my balcony. The staff was very friendly and helpful."

"Le déjeuner était très complet. La chambre grande et confortable. Bien situé avant ou après croisière."

"Although the room was good, they let us know a couple days before that tha air conditioning was not working. We had to sleep with the windows open do to the heatwave."

"Le personnel est fantastique Les chambres sont superbe"

"Great place to stay prior to boarding a cruise. Staff friendly and accommodating. Breakfast at Winnie’s restaurant was excellent but for dinner or snacks they did not have most of the things on the limited menu."

"Not as advertised! They advertise amenities they don’t have. They told us they would give us a refund when we opted to leave for a clean, safe hotel with the actual amenities we were looking for. 12hrs later we got a message that they were refusing the refund. Basically, they lie to sell rooms and avoid conflict. The room was incredibly hot (we booked a room with AC) and extremely dated. The beds were on an angle and extremely squeaky. The lift was horrendously terrifying but the only option...

"Great, helpful staff. Cafe, bar & restaurant on site. Comfortable rooms. Everything super clean. Great choice if cruising from Southampton."

"The property was over- priced for the value. I paid over $300 for a room that was worth $150. The property has no elevator and is not accessible for anyone with limited mobility. Would not stay there again."

"Hotel is lose to bus and train station."

"We had a great stay Staff were really helpful and friendly Some bits in the room could do with a little refresh but still clean. Would definitely recommend them."

"Excellent single room with all you need for a night stay with reasonable price thanks"

"Booked two rooms for a large family and was not next to each other. The rooms were okay, no Aircon and it was 27+ degrees so the rooms were roasting overnight. There was two fans in each room but didn't really help much. Plus the choice had to be made between using the fans or the plug sockets for other items. One of the rooms had a few broken items, the plastic surround where you tap the card was broken and half on,which fell off and we clipped back on ourselves and oe of the fan plugs was...

"The property was clean Staff pleasant But the mattress was tired and springs made noise if you turned a side"