"The receptionist was very incompetent. We were given a fully booked room advertised as a sea view on Expedia, but none of the rooms had a sea view. The curtains didn't close the window, and the elevator lacked two buttons for going up and down. The pool was very small, with insufficient sun loungers, and the staff were very young and inexperienced."
"It was very different from reality. Repetitive and limited breakfast, low safety system, low security, lots of insects, far from the sea, poor service, completely different from what was in the app."
"The hotel was flooded by heavy rain and the elevator was out of service and the seats were wet and the reception was also flooded and there were no guests seats to set on it at the reception during registration process not to mention that the room door locking system was not available and the two manual room keys that I had received were like the master key that opens any of the doors. Which means non secure doors."