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"AVOID! HAZARDOUS TO HEALTH! If I could give this property 0 stars, then I would! Where to start… the staff member at the front desk was very unhelpful and rude. As soon as we arrived (2 hours early), after a long journey, tried to charge us almost double what we initially paid for an early check in. The hotel is dirty and an absolute litter of dirty shoes, thrown all across the floor was what we were met with as soon as we walked in. The pool, that was still under construction, with cowboys dangling pieces of steel above our head was unusable! And not only that - was in a different building! Even if there was no construction work, the pool is still not a place for relaxation as there were only 2 plastic chairs to “sunbathe” and the pool was too small to swim in. We left before even checking in, after being made to wait for about 3 hours in the hotel lobby with no help or assistance offered from hotel staff! "

"A truly first class fantastic experience at this property. Excellent service from the front desk to the restaurants to the service staff all throughout. Extremely prim and proper and well trained in the art of service culture. Surprisingly, this is an independent hotel not under any franchise but it might as well be! The standards were that good! Just walking distance to the Sapa Station where you can start your journey up the mountain of fansipan via cable car. Great experience!"

"The rustic charm at Sapa Clay House Mountain Resort provides a peaceful escape from the bustling town. The landscaping is beautiful and refreshing. "

"The hotel has amazing view of the rice paddies. Customer service is excellent, friendly staff and food is great. The one thing we didn’t like was that housekeeping came in to tidy up our room after we came back from our dinner. They let down our mosquito net. Also, the net had dead ants in it. I didn’t expect them to tidy our room just after checking in. Plus, we didn’t ask to do that so that part was weird. Besides that, it was a lovely place to stay and relax!"

"Such helpful staff. Beautiful facilities - the buildings, gardens, paths, rooms, cups in the rooms, the fitout of the bathrooms. Everything was gorgeous. The views over the surrounding valley were so serene. Fabulous place to stay, away from the hustle and bustle of Sapa township. Thank you for a fabulous stay!"

"Chapa Farmstay is a unique experience. It's about 20 minutes from Sapa town proper which is great. Very quiet and pristine. The little cabins are comfortable, with incredible views and the bathrooms are modern. But the best part of our stay was the host family. We had such a great time chatting with the grandparents during meals, sitting around the fire on cold early mornings and playing with the children. They arranged for our one day trek with a fun lunch in village along the way - ending with a traditional Red Hmong herbal hot tub experience. Our last evening they invited us to join their family dinner and drink rice wine. They also linked us with a local taxi driver who ferried us in and out of town as needed. Staying with the family at Chapa Farmstay was the highlight of our 3 week vietnam trip!! We stayed for 3 nights and wished we could have added 2 more. "

"Our stay here was absolutely incredible, we have never experienced beauty like staying at Sapa Rosie House. Tony was accommodating, helpful and made us feel at home from the moment we arrived. We will be back one day! "

"Good"

"Very good "