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"Service is great and staffs are very friendly. Service is one of the best Sheraton I have stayed around the world. Room and linens are clean. Bathroom is big enough but the arrangement can be better, a minor design issue. Location is in North Hsinchu which is far from the old Hsinchu downtown. Having visited Hsinchu many times over the last 18 years, I think this is the best hotel overall in Hsinchu and Ambassador hotel, located in the old downtown Hsinchu, being second best. "

"房間算寬敞，還有迎賓酒，住起來蠻舒服的，尤其是早餐，選擇的種類多，而且還蠻好吃的。"

"入住的check in櫃檯是在12樓，櫃檯人員服務良好，客房內也乾淨整潔，設施完善，有健身房，游泳池，兒童遊戲區，整體而言相當不錯。"

"客戶很大很乾淨，員工很友善。 每晚的5-7點，還有提供紅、白酒及點心給房客享用，很有誠意。"

"Awesome service"

"整潔、有主題非常好"