8/10 ดี
Adrian
เดินทางกับครอบครัว
14 ต.ค. 2025
ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สิ่งอำนวยความสะดวก, สภาพของที่พักและสิ่งอำนวยความสะดวก
I will start by saying we absolutely love this hotel, and we stay here any time we come down from DFW.
The prices are always very reasonable and the staff is very accommodating and friendly.
I’d rate this a perfect 5-star, but a couple things I’d say could use some attention; first, I had already purchased my stay through Expedia and when I showed up to check-in, the gentleman at the front desk tried to run my card again. I was sent a notification by my bank about the transaction, so it didn’t go through. It was not done on purpose, but I’ve had this happen at another hotel and I end up having to wait a week or so to get a refund, and that’s just a big inconvenience, especially when on vacation.
Secondly, as I mentioned they are very accommodating, however, they don’t offer a free late check-out. I’ve never been charged for a late check-out at any other hotel. if anything, they sometimes say that the room is needed for other guests and isn’t available for a late check-out. $20 for a single additional hour seems a bit excessive.
I will still continue to stay at this hotel, the area is calm and the place is friendly and safe.
Adrian
เข้าพัก 3 คืน, ตุลาคม 2025