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Hotel ZaZa Houston Memorial City

4.0 star property
Hotel with a full-service spa, 4-minute walk to Memorial City Mall

Choose dates to view prices

Photo gallery for Hotel ZaZa Houston Memorial City

Sauna
Creator video
Ballroom
Standard Room, Balcony | 1 bedroom, Egyptian cotton sheets, premium bedding, pillow-top beds
Signature Suite | 1 bedroom, Egyptian cotton sheets, premium bedding, pillow-top beds
Hotel ZaZa Houston Memorial City offers a sophisticated escape with a poolside bar and terrace. Enjoy coffee at the on-site cafe or indulge in massages at ZaSpa. The property provides in-room WiFi and dry cleaning services, with highly praised staff.
VIP Access

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Parking available
  • Bar

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  • Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Premium Room, 1 King Bed

1 bedroom, Egyptian cotton sheets, premium bedding, pillow-top beds

Premium Room, 1 King Bed

9.6 out of 10
Exceptional
(14 reviews)

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Premium bedding
Blackout curtains
Pillow-top bed
Separate bedroom
Egyptian cotton bed sheets
  • 29 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, Multiple Beds

Premium Room, Multiple Beds | 1 bedroom, Egyptian cotton sheets, premium bedding, pillow-top beds

Premium Room, Multiple Beds

8.2 out of 10
Very good
(13 reviews)

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Premium bedding
Blackout curtains
Pillow-top bed
Separate bedroom
Egyptian cotton bed sheets
  • 37 sq m
  • Sleeps 4
  • 2 King Beds

View all photos for Standard Room, Balcony

Standard Room, Balcony | 1 bedroom, Egyptian cotton sheets, premium bedding, pillow-top beds

Standard Room, Balcony

9.8 out of 10
Exceptional
(15 reviews)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Flat-screen TV
Premium bedding
Blackout curtains
Pillow-top bed
Separate bedroom
  • 34 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

1 bedroom, Egyptian cotton sheets, premium bedding, pillow-top beds

Superior Room, 1 King Bed

9.6 out of 10
Exceptional
(7 reviews)

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Premium bedding
Blackout curtains
Pillow-top bed
Separate bedroom
Egyptian cotton bed sheets
  • 46 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 1 King Bed

1 bedroom, Egyptian cotton sheets, premium bedding, pillow-top beds

Premium Room, 1 King Bed

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Premium bedding
Blackout curtains
Pillow-top bed
Separate bedroom
Egyptian cotton bed sheets
  • 29 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, Balcony

1 bedroom, Egyptian cotton sheets, premium bedding, pillow-top beds

Junior Suite, Balcony

8.0 out of 10
Very good
(4 reviews)

Highlights

Balcony
Separate sitting area
Air conditioning
Free cots/infant beds
Flat-screen TV
Egyptian cotton bed sheets
Premium bedding
Separate bedroom
  • 56 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Signature Suite

Signature Suite | 1 bedroom, Egyptian cotton sheets, premium bedding, pillow-top beds

Signature Suite

Highlights

Individually decorated
Air conditioning
Free cots/infant beds
Flat-screen TV
Egyptian cotton bed sheets
Premium bedding
Separate bedroom
Blackout curtains
  • 60 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Suite

Premium Suite | 1 bedroom, Egyptian cotton sheets, premium bedding, pillow-top beds

Premium Suite

Highlights

Individually decorated
Air conditioning
Free cots/infant beds
Flat-screen TV
Egyptian cotton bed sheets
Premium bedding
Separate bedroom
Blackout curtains
  • 82 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

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About the area

Map
9787 Katy Freeway, Houston, TX, 77024

What's nearby

  • Memorial City Mall - 3 min walk - 0.3 km
  • Memorial Hermann Memorial City Medical Center - 13 min walk - 1.2 km
  • CityCentre - 2 min drive - 3.4 km
  • Town and Country Village - 3 min drive - 3.4 km
  • Baseball USA The Yard - 6 min drive - 7.4 km

Getting around

  • Houston Station - 18 min drive
  • Houston William Hobby Airport (HOU) - 46 min drive

Restaurants

  • ‪Starbucks - ‬11 min walk
  • ‪Chick-fil-A - ‬12 min walk
  • ‪Chuy's - ‬11 min walk
  • ‪Olive Garden - ‬10 min walk
  • ‪Denny's - ‬9 min walk

About this property

Hotel ZaZa Houston Memorial City

Upscale hotel near Memorial City Mall
Located close to CityCentre and Town and Country Village, Hotel ZaZa Houston Memorial City provides a poolside bar, a terrace and a coffee shop/cafe. Treat yourself to a massage at ZaSpa, the on-site spa. Stay connected with free in-room WiFi, and guests can find other amenities, such as dry cleaning/laundry services and a bar.
You'll also enjoy perks such as:
  • An outdoor pool, along with sunloungers
  • Full breakfast (surcharge), a free local area shuttle and valet parking (surcharge)
  • A banquet hall, a lift and luggage storage
  • Concierge services, meeting rooms and a front desk safe
  • Guest reviews speak highly of the helpful staff
Room features
All 159 rooms offer comforts, such as 24-hour room service and premium bedding, in addition to perks, such as laptop-friendly workspaces and air conditioning.
Other amenities include:
  • Egyptian cotton sheets, pillowtop mattresses and free cots/infant beds
  • Designer toiletries, showers and hairdryers
  • Flat-screen TVs with premium channels
  • Daily housekeeping, desk chairs and phones

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free area shuttle up to 3 miles
  • Secured, covered valet parking on site (USD 46 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 5:30 AM to 11:00 AM for a fee: USD 25 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Couples/private dining

Things to do

  • Full-service spa
  • Gym
  • Outdoor pool

Family friendly

  • Free area shuttle
  • In-room cot
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Turndown service

Business services

  • 24-hour business centre
  • Meeting rooms

Outdoors

  • Pool loungers
  • Terrace

Full-service spa

  • Massage
  • Sauna
  • Spa open select days

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lever door handles
  • Lift
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Free cot
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Minibar

More

  • Air conditioning
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 150 per accommodation, per stay
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 100.0 per day.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for full breakfast: from approximately USD 25.00 per person
  • Valet parking fee: USD 46 per night (in/out privileges)
  • Pet fee: USD 150 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 100.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

A car is not required for transport to and from this property
Parking height restrictions apply

Property is also known as

Hotel ZaZa
ZaZa Houston Memorial City
ZaZa
Zaza Houston Memorial City
Hotel ZaZa Houston Memorial City Hotel
Hotel ZaZa Houston Memorial City Houston
Hotel ZaZa Houston Memorial City Hotel Houston

Frequently asked questions

Does Hotel ZaZa Houston Memorial City have a pool?

Yes, this property has an outdoor pool.

Is Hotel ZaZa Houston Memorial City pet-friendly?

Yes, pets are allowed at this property. There's a fee of USD 150 per accommodation, per stay. Service animals are exempt from fees.

How much is parking at Hotel ZaZa Houston Memorial City?

Valet parking is available for USD 46 per night.

What time is check-in at Hotel ZaZa Houston Memorial City?

Check-in start time: 4 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Hotel ZaZa Houston Memorial City?

Checkout is at noon.

Where is Hotel ZaZa Houston Memorial City located?

Located in Memorial, this spa hotel is 0.2 mi (0.3 km) from Memorial City Mall, and within 3 mi (5 km) of CityCentre and Town and Country Village. First Congregational Church of Houston and Edith L. Moore Nature Sanctuary are also within 3 mi (5 km).

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Reviews

Hotel ZaZa Houston Memorial City Reviews

9.4

Exceptional

9.8

Cleanliness

9.2

Location

9.6

Staff & service

9.6

Eco-friendliness

9.8

Property conditions & facilities
Rating 10 - Excellent. 799 out of 1000 reviews
Rating 8 - Good. 126 out of 1000 reviews
Rating 6 - Okay. 29 out of 1000 reviews
Rating 4 - Poor. 22 out of 1000 reviews
Rating 2 - Terrible. 24 out of 1000 reviews

Reviews

10/10 Excellent

Jaime

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing staff. Large rooms and extremely comfortable beds. Can't wait to go back!
Stayed 3 nights in Oct 2025

10/10 Excellent

C Bruce

Liked: Cleanliness
Very good hotel. Especially if you need to be on Houston’s west side.
Stayed 2 nights in Jul 2025

10/10 Excellent

Gervase

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful place
Stayed 2 nights in Aug 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great celebration location for our 19th Anniversary
Stayed 1 night in Jul 2025

10/10 Excellent

Roderick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a Great experience and a Great Hotel. I was so impressed with the service it was impeccable. Josh at the check-in counter was Great. I wish I could remember the bar tender’s names they were excellent. I will definitely be back for a longer stay next time.
Stayed 1 night in Oct 2025

10/10 Excellent

Kelby

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel.
Stayed 1 night in Jun 2025

10/10 Excellent

Matt Howard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved my stay
Stayed 2 nights in Jun 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice place to stay
Stayed 2 nights in Apr 2025

10/10 Excellent

kathryn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel and great food for a good price
Stayed 2 nights in Apr 2025

8/10 Good

Terry

Liked: Cleanliness, staff & service, property conditions & facilities
The pool amenities were wonderful. The rooms were
Stayed 3 nights in Sep 2025

10/10 Excellent

Kirsten

Liked: Cleanliness, amenities, property conditions & facilities
Amazing hotel
Stayed 2 nights in Jul 2025

10/10 Excellent

Menjanahary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was very welcoming and great customer service during entire stay!
Stayed 2 nights in Jun 2025

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a very great experience at hotel ZaZa. The room was clean and spacious and staff was very prompt and professional. We will definitely be staying there again.
Stayed 3 nights in Jul 2025

10/10 Excellent

Suzette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

love me some Hotel ZaZa

Check in was very quick and room was great!
Stayed 1 night in Jun 2025

10/10 Excellent

Cashique

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My friends and I had a great stay at hotel Zaza… The rooms are a nice large size with comfortable beds. I look forward to staying with them again in the near future!
Stayed 4 nights in Jul 2025

10/10 Excellent

Rita

Liked: Cleanliness, amenities, property conditions & facilities
Loved the hotel and amenities!
Stayed 1 night in May 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Showers and beds are great!
Stayed 2 nights in Jul 2025

10/10 Excellent

Janessa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Greatest stay

Such a great beautiful warming couples night we had.
Stayed 2 nights in Mar 2025

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous art work and romantic vibes throughout.
Stayed 1 night in Aug 2025

10/10 Excellent

Drue

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I thought the property was well kept and swanky. Loved the mini bar and room service options
Stayed 4 nights in Aug 2025

10/10 Excellent

Jesus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, clean, great service. Restaurant food is great and the service is excelent!
Stayed 1 night in Jun 2025

10/10 Excellent

Jennifer

Liked: Amenities
Great stay beautiful rooms very clean
Stayed 2 nights in Apr 2025

10/10 Excellent

Amber

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love this hotel! My favorite in Houston.
Stayed 3 nights in Jun 2025

10/10 Excellent

David

Great, thanks!
Stayed 2 nights in Aug 2025

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly, luxurious, and easy.
Stayed 2 nights in Jul 2025