There was no AC. The cleaning service threw away my food and my toothbrush. My key repeatedly did not work and front desk did not fix it and did not replace my room due to A/C issues.
My room was infested with roaches, female roaches carrying egg sacks, male roaches, baby roaches. It was so bad I had to sleep with the lights on hoping they would hide. There were so many roaches that they were moving around with the lights on I spent at least an hour before going to bed killing roaches. I put my items in the refrigerator. I wrapped up other items in clear plastic trash cans bags making sure there they were airtight. The grab and go breakfast was a joke no muffins, no hot water for tea the coffee temperature was lukewarm. This was the worst place I’ve ever stayed at in my LIFE.
Saw roaches and the a/c was leaking. They had to change me out of rooms because the first rooms was still leaking and smelled and it happened to the other room as well. Then they assume I smoked because they said the hallway smelled of smoke. It always seems like smoke.Do better with customers I stayed for a couple months.
The room had roaches! As in more than one!! And when I told the front desk attendant they seemed unphased, almost as if they were used to it. All they said was that a note would be made to let their manager know. That was it.
Property is close to the metro, that's a plus. Their "breakfast" consisted of coffee, muffins, oatmeal and nutrigrain bars. My door (214) looked like it had been kicked in at some point. The door was difficult to shut and I didn't feel safe. I was only there a few hours between flights so not a big deal for me but someone staying longer may have issues. Beds are comfy, clean as they can get it I suppose, it is very outdated. Tiles in tub were pushed in, cracks in ceiling and walls... Needs work for sure
Unprofessional stuff ( one person is saying one thing and the other one is saying totally opposite thing). Some stuff is rude. Weed smell on the first floor at night. Dirty carpet in the hallways. Old and/or dirty floors in the room.
Run down, torn window screens, stained pull out mattress, missing light fixtures, room reeked of dirty diaper. Filthy property.
Amanda
เข้าพัก 1 คืน, มิถุนายน 2025
4/10 แย่
Shantelle
19 มิ.ย. 2025
I stayed there before and had a pretty good experience so I booked again. This time was a little disappointing. The room smelled awful, the latch was broken on the door, the bathroom door had cracks and holes in it. My daughter was scared to go to the restroom after finding a roach by the tub. I liked the hotel because its convenient to the childrens hospital, but for comfort and peace of mind I'll have to look elsewhere.
AC unit kept powering itself off about every thirty minutes. Wife found a big wad of black hair on bottom bed sheet. Only one luggage cart available for guests checking in to stay. Floor in room was dirty and looked like it was mopped with a filthy mop. Only one small trash can in the entire room.