Search Hotels in Hotel Zone, Puerto Vallarta

"Had to book extra days due to the civil unrest. Area was ok. One pool was empty. Some construction happening. Food was avg. not great. Was able to use an uber to get where we needed to go. "

"construction on site"

"Was ok, pool needs more deep cleaning, edges were mold, green "

"Everything was great. 100% recommended Only one receptionist kinda rude I don’t remember her name but the rest of the staff was great. Food amazing, drinks amazing, room was super clean, roof top food was amazing and location was perfect. "

"No ocean view. The spa was relaxing ( massage and pedicure)"

"Our ocean view was a bit of a distant view with other hotel units in front of us but we did still see the ocean. We ate at the buffet & burger snack bar most of the time-my husband didn’t like to put on long pants!! The breakfasts were the same each day but you could have an omelet made & there were enough items to switch it up. Seems the dinners revolved around a theme like Chinese or such-it was all pretty good. I’ve always heard about subpar alcohol at all-inclusives. Unfortunately, this place followed suit. They specialized in their own “specialty” drinks however I found them to be way too sweet but very pretty as the mixes were heavily colored. The drinks were also weak-I had to request more alcohol. Only a couple of non-well alcohols if you wanted to make your own concoction. Ended up getting a bottle at a liquor store. The housekeeping staff was superb-had clean towels & made bed every day. Overall, I would recommend the resort. "

"Clean room, staff very helpful, Ocean view. Need more entertainment and visitor involved activities. "

"Check in line was a joke, took over 90 minutes standing in a cattle line. The al cart restaurants were always “Full” or available after 9:00 pm and the food was poor. There was NEVER a Manager on duty, so any and all issues were never addressed and or resolved. Room service was available 50% of the time. There were lines for EVERYTHING, food, drinks, reservations, towels. Not worth the money, they have too many rooms and inadequate staff and supplies."

"Room was clean,staff was amazing, food was ok, wish we could've had an ocean view "