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"Needs a good refurbishment and upgrade room amenities."

"Another fantastic stay at Moat House for my parents, who simply won't stay anywhere else when they're visiting the area! The whole team were phenomenal from start to finish. Apologies that we didn't manage to get everyone's names, but Hannah on reception was amazing at check-in, and Kirsty was excellent at check-out. The bar, restaurant and food service teams were all incredibly friendly and welcoming, making guests feel genuinely valued throughout their stay. A special mention also to the...

"Little run down but the golf course is gorgeous"

"Nice friendly hotel very near to the bp pulse arena which was excellent for our stay. Clean and everything you needed"

"Had a family room with double bed and single bunk above, it was fine. Not a lot of surface space in the room, shower was a bit dodgy but basic and kind of as expected for the price. Room with tea and coffee on each floor, no real choice available. Fine for an anticipated poor sleep before an early flight."

"Had a 2 night stay at this property, very happy with our visit, couldn't really fault it to be fair, as we didn't really spend a lot of time there apart from our first night. The room was clean and the bed was very comfy, the staff were very helpful and cheerful, had breakfast on both mornings, opted for the classic breakfast, which was ample, the bar was well stocked and plenty staff serving. If I was to be picky, it is very minor points, I requested a twin room, but had a room for disabled...

"TV reception was unacceptable. Towles were cleaned but stained"

"👍"

"Really well set up room with a small kitchen"

"A 1 night stay before an early flight. Arrived behind a coach party so check in was slow. Had a reasonable quiet room. Had a good nights sleep. Can’t complain."

"Site restaurant was handy with a great cheeseburger. Bed was great with 4 pillows for each of us. It’s several miles from the airport, so be sure to plan for the shuttle/taxi ride."

"I always love visiting The Copthorne Hotel. The location is beautiful and the staff are helpful. The beds are very comfortable"

"Very helpful staff, excellent breakfast & overall thoroughly recommend"

"Room bar and staff"

"This is a great value for money budget hotel and was ideal for a one night stopover. The room is small, but has enough room to hang a few clothes, place a small bag and has a small desk and chair to work from. It was modern and clean with a comfy bed and TV. Unfortunately the screen cast feature wasn't working on the TV, but otherwise the USB charging points and several sockets were great.Air con was very effective on a warm night. The bathroom was snug, but well designed and with a very good...

"Everything was good.. I enjoyed my stay."

"Very nice room with great option for a sofa bed. Good menu at the restaurant, and extremely helpful staff. Very clean facilities. A very lovely place to stay."

"Perfect for visiting the uni"

"Amazing hotel and spa experience. Staff were really professional and helpful. Spa is really good and decent size pool for a hotel. Food was very good too."