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"Need Renovation , Need to hire more staffs , Boot restaurant have very good food and very nice service. "

"The hotel has certainly gone downhill and rooms feel like they need a really good clean or refit. Carpets in both the communal areas and in the rooms are stained. Mattress was like a brick and towels like cardboard. Queues at the bar and sullen bar staff. Have stayed a few times pre and post flights but won't return again."

"The building works currently taking place in the hotel destroyed the experience as was woken up in the early hours of the morning to banging and drilling. No advance warning was given to guests which I thought was incredibly frustrating."

"I stayed here for one night before an early morning flight, and unfortunately it was disappointing. The room felt more like a portacabin than a hotel room. The air conditioning didn’t work, and the overall build quality felt very cheap and plasticky. Even basic amenities were lacking; there were no tea or coffee facilities in the room, and you have to go to another floor if you want a hot drink, which is inconvenient. Overall, I don’t think the stay offered good value for money. In my opinion,...

"This is a good hotel"

"Comfortable room and excellent staff on reception and in the bar"

"Check in could be improved. Arrived to a busy pub with customers waiting for service at the bar and no designated check in desk. Several staff just walked past us with our bags and no one acknowledged we were trying to check in for several minutes. The room was okay but not as shown on our booking confirmation - it was an attic room with very steep stairs and a not very safe landing area outside the door. The bathroom had been shoehorned in under a sloping ceiling - there was no shower, just...

"Staff very helpful"

"Super clean, friendly staff, good shower, comfortable bed, quiet room, convenient parking. Perfect."

"We only stayed there for a night after seeing a play and I have to say it has exceeded our expectation greatly. The room is spacious. The bed is comfortable. And while it situated only a stone throw from Shakespeare's birthplace, it is very quiet. The in-the-room breakfast for a small fee is a very nice touch and we will definitely stay there again if we're in town. "

"Nice friendly hotel very near to the bp pulse arena which was excellent for our stay. Clean and everything you needed"

"We had a really lovely stay at Chesford Grange. The hotel itself has a peaceful atmosphere, and our room was comfortable and clean. The bed was very comfortable and it was a great place to relax. The only downside was the spa facilities, which felt quite dated and could do with some refurbishment. Overall, we thoroughly enjoyed our stay."

"Lovely nights stay. The breakfast was freshly cooked and very tasty! Martha made us feel very welcome. Parking was easy, a permit is provided if needed. "

"Another great stay, clean, comfortable and welcoming."

"Food was very good Peaceful hotel"

"Hotel fine. No air conditioning in any of the bedrooms. Just happened to be extremely hot in June 2026"

"Love it"

"Lovely old inn ,nice food ,bed was lovely.so were the staff ,only moan was the stairs were steep and hubby disabled so had a job getting up them ,will stay there again"

"Excellent"

"A very cosy & modern hotel in a quiet & secure location with the loveliest yet professional staff. Spent a night during the work trip, was a perfect place to unwind despite being on the warmest day of the year! Food from the Bistro was very good & the breakfast was Excellent with a wide range of quality choices. Highly recommend for work trip as well as short getaway. Will definitely visit for latter next time!"