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"Nice place. The owners are great. Super nice. Super helpful. The surly young staff are unprofessional and need an attitude adjustment. Overall though, very good."

"Walking distance to ski slopes which is great unless the chairlifts are closed and you can’t ski across. No Ubers and it was a pain to get the shuttle bus to Hirafu where everything is (only 1 per hour). There was only a pizza shop and restaurant next door and a cafe down the road so a quiet village. We hired ski gear through the hotel and it was convenient (finished by 9am) and I think cheaper. The lodge it self was dated, bedroom and common room could use a refresh and upgrade. Price was...

"Great location. Best place. "

"良かった"

"Clean room, kind staff, hand made breakfast"