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Dolphin Bay Hotel

2.5 star property
Tranquil garden views complement practical amenities at this bayside retreat, where guests find a perfect balance of convenience and natural beauty

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The Dolphin Bay Hotel, near the water, offers a peaceful retreat with practical touches. Guests appreciate the laundry facilities, WiFi in rooms, and luggage storage. The serene garden and attentive staff consistently earn positive reviews from visitors.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Laundry room
  • Housekeeping
  • Kitchen

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Superior Studio, 1 Queen Bed, Kitchen

Superior Studio, 1 Queen Bed, Kitchen | Desk, iron/ironing board, cots/infant beds, rollaway beds

Superior Studio, 1 Queen Bed, Kitchen

9.2 out of 10
Wonderful
(12 reviews)

Highlights

Kitchen
Fridge
Flat-screen TV
Clothes dryer
Ceiling fan
Shower/bath combination
Hairdryer
Private bathroom
  • 16 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Family Apartment, 1 Bedroom, Kitchen

Family Apartment, 1 Bedroom, Kitchen | Desk, iron/ironing board, cots/infant beds, rollaway beds

Family Apartment, 1 Bedroom, Kitchen

9.4 out of 10
Exceptional
(35 reviews)

Highlights

Kitchen
Fridge
Flat-screen TV
Clothes dryer
Ceiling fan
Separate bedroom
Shower/bath combination
Hairdryer
  • 33 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 Queen Bed and 2 Single Beds

View all photos for Basic Studio, 1 Queen Bed, Kitchen

Basic Studio, 1 Queen Bed, Kitchen | Desk, iron/ironing board, cots/infant beds, rollaway beds

Basic Studio, 1 Queen Bed, Kitchen

9.4 out of 10
Exceptional
(19 reviews)

Highlights

Kitchen
Fridge
Flat-screen TV
Clothes dryer
Ceiling fan
Shower/bath combination
Hairdryer
Private bathroom
  • 16 sq m
  • Sleeps 3
  • 1 Queen Bed
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About the area

Hilo is home to Dolphin Bay Hotel. The area's natural beauty can be seen at Wailuku River State Park and Kaumana Springs Wilderness, while Mokupapapa Discovery Center and Pacific Tsunami Museum are cultural highlights. Panaewa Rainforest Zoo and Gilbert Carvalho Park are also worth visiting.
Visit our Hilo travel guideOpens in a new window
Map
333 Iliahi Street, Hilo, HI, 96720

What's nearby

  • Kalakaua Park - 7 min walk - 0.6 km
  • Pacific Tsunami Museum - 7 min walk - 0.6 km
  • Hilo Farmers Market - 10 min walk - 0.9 km
  • St. Joseph Catholic Church - 12 min walk - 1.0 km
  • Panaewa Rainforest Zoo - 2 min drive - 1.6 km

Getting around

  • Hilo, HI (ITO-Hilo Intl.) - 12 min drive

Restaurants

  • ‪McDonald's - ‬12 min walk
  • ‪Kozmic Cones - ‬10 min walk
  • ‪The Temple Bar - ‬6 min walk
  • ‪Hilo Town Tavern - ‬8 min walk
  • ‪Cronies Bar & Grill - ‬10 min walk

About this property

Dolphin Bay Hotel

Hotel near Port of Hilo
Dolphin Bay Hotel provides amenities, such as a garden and laundry facilities. Guests can connect to free in-room WiFi.
Additional perks include:
  • Free self-parking
  • Barbecues, smoke-free property and luggage storage
  • Tour/ticket information, a front desk safe and concierge services
  • Guest reviews speak highly of the helpful staff
Room features
All guest rooms at Dolphin Bay Hotel include amenities, such as free WiFi. Guest reviews speak positively of the cleanliness rooms at the property.
Extra amenities include:
  • Rollaway/extra beds (surcharge) and cots/infant beds (surcharge)
  • Bathrooms with shower/bath combinations and free toiletries
  • Flat-screen TVs with cable channels
  • Kitchens, fridges and microwaves

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Onsite parking includes off-street options

Family friendly

  • Cot (surcharge)
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Cot (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Blender
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Freezer
  • Hob
  • Kitchen
  • Microwave
  • Refrigerator
  • Toaster

More

  • Access via exterior corridors
  • Ceiling fan
  • Desk
  • Dryer
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 8:00 PM
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

The front desk is open daily from 7 AM - 7:00 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Renovations and closures

This property is closed from 1 November 2025 to 13 October 2027 (dates subject to change).

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 20.0 per night.
Cots (infant beds) are available for USD 20.0 per night

Payment types at the property

Important information

Optional extras

  • Crib (infant bed) fee: USD 20.0 per night
  • Rollaway bed fee: USD 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - TA 095-227-9040-01
This property accepts credit cards; cash is not accepted

We should mention

This property does not have any lifts

Property is also known as

Dolphin Bay Hotel Hilo
Dolphin Bay Hilo
Dolphin Bay Hotel
Dolphin Bay Hotel Hilo
Dolphin Bay Hotel Hotel
Dolphin Bay Hotel Hotel Hilo

Frequently asked questions

Is Dolphin Bay Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Dolphin Bay Hotel?

Self-parking is free at this property.

What time is check-in at Dolphin Bay Hotel?

Check-in start time: 3:00 PM; check-in end time: 8:00 PM.

What time is check-out at Dolphin Bay Hotel?

Checkout is at 11:00 AM.

Where is Dolphin Bay Hotel located?

Situated in Hilo, this hotel is within a 10-minute walk of Hamakua Heritage Corridor, Kalakaua Park and Mokupapapa Discovery Center. East Hawaii Cultural Center and Naha Stone are also within 10 minutes.

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Reviews

Dolphin Bay Hotel Reviews

9.2

Wonderful

9.2

Cleanliness

8.0

Location

9.6

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 444 out of 673 reviews
Rating 8 - Good. 176 out of 673 reviews
Rating 6 - Okay. 28 out of 673 reviews
Rating 4 - Poor. 12 out of 673 reviews
Rating 2 - Terrible. 13 out of 673 reviews

Reviews

10/10 Excellent

Pacita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super old Hawaiian environment.

Did not use laundry service. Parking convenient and safe. Staff outstanding.
Stayed 2 nights in Oct 2025

8/10 Good

Mary J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The grounds were lovely, with an exquisite garden. Staff were friendly and helpful. Location was close to the center of town and I would definitely recommend the hotel.
Stayed 3 nights in May 2025

8/10 Good

Claire

Liked: Cleanliness, amenities, property conditions & facilities
We spent two nights at the Dolphin bay hotel and enjoyed the quiet neighborhood, the proximity with the town center and the warm welcome upon arrival. The rooms are tidy and the small kitchen very useful.
Stayed 2 nights in Jun 2025

8/10 Good

Gail

Liked: Cleanliness, staff & service, property conditions & facilities
A lovely property tucked away. You hear lots of birds, day and night.
Stayed 1 night in Jul 2025

10/10 Excellent

Brittney

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is super cute and retro but clean, with a great surrounding garden. Staff was amazing!

10/10 Excellent

Monica

Liked: Cleanliness
We love staying at the Dolphin Bay Hotel. It is conveniently located near many places we visit, the staff is wonderful, and the rooms are simple but roomy. We also enjoy how peaceful the neighborhood is and a big bonus is getting fresh coffee, banana bread and fruit every morning. Parking is easy, the WiFi is 5G so accessing devices is super quick.
Stayed 2 nights in May 2025

10/10 Excellent

Muru

Liked: Staff & service, property conditions & facilities
The staff AMAZING! Great location for Merrie Monarch and free parking on the street. Will return.
Stayed 3 nights in Apr 2025

10/10 Excellent

Joel

Liked: Amenities
My stay was excellent…property is a little older, but cleaner than anywhere I’ve stayed before. The Staff is very friendly…would definitely stay here again.
Stayed 1 night in Jan 2025

8/10 Good

Mike

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Dated but clean.

Cute place, but very dated, and very clean. Banana bread, papaya and coffee were great for breakfast. Noisy at night with the frogs, (white noise for sure).
Stayed 1 night in Jun 2025

10/10 Excellent

Abhilash

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property just outside the Hilo downtown. Lots of walkable restaurants, bars and shops, and very friendly staff willing to help you out with just about anything you need during your stay.
Stayed 2 nights in Mar 2025

10/10 Excellent

Curtis

Liked: Amenities
This is a great place. Every staff member was friendly and helpful. The place was clean and cleaned daily. My only regret is that I didn’t stay longer. I switched sides of the Big Island and probably didn’t need to. Would definitely recommend.
Stayed 4 nights in Jul 2025

10/10 Excellent

Sue

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful people, great sleep (much needed!).
Stayed 1 night in Jan 2025

10/10 Excellent

Melanie F.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kelly was so welcoming and allowed us to check in early and provuded us with a lovely room. Delicious fresh fruit and bannana bread in the morning was a big plus. Would definitely stay again.
Stayed 1 night in Jan 2025

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities
Dolphin Bay Hotel is a sweet, laid-back, vintage hotel. It has loads of character and beautiful gardens. I love staying at the Dolphin Bay Hotel because it is unique and well-maintained and always clean. The hosts are very friendly and accommodating, and they offer fresh coffee, homemade banana bread and sweet, ripe papayas in the morning.
Stayed 1 night in Apr 2025

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super friendly staff, cute lobby kittens :)
Stayed 1 night in Jan 2025

10/10 Excellent

Alison

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Such a cute place to stay. Staff is super nice and loved the laid back vibe.
Stayed 1 night in Apr 2024

10/10 Excellent

Marilynn

Great location. Friendly staff
Stayed 2 nights in Oct 2024

10/10 Excellent

Jaewon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic birds singing at night! Fantastic host! Fantastic banana bread in the morning!
Stayed 1 night in Dec 2024

8/10 Good

Ronald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were spacious with bedroom, kitchenette, living room, bath, and balcony. Weather was great, 75 to 83. Enjoyed the whole stay experience!
Stayed 3 nights in Feb 2025

10/10 Excellent

Joseph

Liked: Property conditions & facilities
Amazing property with a gorgeous tropical garden attached. We loved the proximity to downtown. Great restaurants nearby yet still quiet.
Stayed 3 nights in Oct 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very atmospheric place with old-school Hawaii vibes. Excellent service, clean facilities, a true hidden gem!
Stayed 1 night in Nov 2024

10/10 Excellent

Michael

Liked: Staff & service, property conditions & facilities
Nice clean room
Stayed 4 nights in May 2025

10/10 Excellent

pamela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great little hotel

Older hotel tucked away in a neighborhood, but we had a very comfortable stay. We hit Walmart for some groceries since the rooms have full kitchens, and we loved the banana bread and papaya in the lobby for breakfast. The office cat was a bonus too. They also have books and games to borrow. Convenient to downtown, UH-Hilo, and not far from the beaches.
Stayed 3 nights in Apr 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely landscaped grounds; Cozy and efficiently designed rooms; kichenette is a definite plus; Very attentive, friendly and accommodating staff; excellent morning coffee/tea, delicious banana bread, and fresh fruit; nice walkable proximity to town.
Stayed 2 nights in Feb 2024

10/10 Excellent

Joyceleane

Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable room in a convenient location, full kitchen, and friendly, helpful, professional staff. We loved Dolphin Bay!
Stayed 2 nights in Oct 2023