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"Hotel staff was very kind and polite and helped guide us around the area"

"The hotel needs updating for the price they charge. The smell in the hallway and rooms are ridiculous. There were mice traps in the hallway. It smelled like weed in the room. We will be finding another place to stay after this."

"Staff were great, parking and location were good for Chicago area. Coffee cups in the room would have been great. TV remote was very difficult to operate. The fragrance in the lobby was overwhelming and nauseating."

"No comments"

"Amazing service"

"Every thing is good!👍🌹"

"Great location, reasonably rates and a staff that made us feel like we were home from the minute we pulled up to the front of the hotel."

"Overall I would rate this hotel 3 stars. We were not assigned the room we booked and no complimentary bottled waters were provided in the room, which we would have expected from this hotel."

"Room 1519 has a very nice view."

"The staff were excellent. Room was clean. Only complaint, the key fobs were the most difficult to coordinate for use of elevator I've ever experienced. And I know it wasn't just my issue. Every time I got in elevator, the difficulty using key fobs to navigate up and down elevators was frustrating for all- young and old. In fact, it was a common topic of conversation."

"Love the complementary breakfasts and cocktails/ snacks nightly. Staff are very nice."

"Great location to Miracle Mile, restaurants and grocery store!"

"Everything was great at the hotel. Staff were friendly and polite, room was clean and comfortable, and I especially liked the Starbucks counter in the lobby for my morning coffee, oh and the welcome cookies at check in are yum!"