โรงแรมและที่พักไฮแลนด์ส ฮิลล์ส

"Loved the location which is one block from main shopping area. Staff was super helpful and attentive. We stayed in a king balcony room and pls note that they are very small rooms. I usually compare room sizes but their website did not list SQ footage. . Our first room had a very bad cat smell and we asked immediately to move to another room. Graciously, the mgr gave us another room and it smelled better but it still had a faint cat smell. Later in our 3 night stay we overheard another guest...

"Great stay! Spacious and charming room."

"Best service, best food, quaint, very well maintained, clean place, nicely decorated. So many places to take photos! The staff is the sweetest, kindest and their food… just the best. We loved to eat outside looking at their gorgeous garden. 100% recommended."

"Clean and quiet. Seemed a bit expensive for the area."

"E removed out stay, pet friendly, rustic but cozy, cooler temperatures and incredible virws"

"If you’re looking for a clean minimalist place within walking distance of food entertainment and adventure this is the perfect place. We were able to get great room rate of $55 per night and this was an exceptional deal for the above stated situation."

"Very Disappointing Experience Unfortunately, our experience at this hotel was extremely disappointing. The customer service at the front desk was horrible. The staff member was incredibly rude, especially when my daughter was simply trying to purchase an item. His attitude was so unpleasant that he actually made my daughter cry. No guest, especially a child, should be treated that way. The breakfast was also very disappointing. The food was poor quality, and the coffee was terrible. For the...

"Love the hotel. Location, cute and clean."

"Food and room fantastic"

"Wonderful 2 day getaway. The town of Franklin was like walking back in time -friendly, good eating and all in all a great experience"

"If I could give Brook Trout Inn ten stars I would. Julie, her husband Steve, and their right hand woman, Holly, were welcolming, friendly and helpful. The facilities were spotless, the breakfast eggs were cooked to order with almost everything else you could ask for to start the day. Run, don't walk to this Inn the next time you are in the area and need somewhere to stay. Who needs a chain hotel when you can stay with what feels like family❤️? Also, we brought our 17'9" boat and parking was no...

"Staff was friendly and helpful, room was very comfortable. The hall carpeting and bathroom caulking, although clean, looks a bit tired and worn. Safe location, good parking and easy to get in/out."

"Clean, affordable and location -- Great value. Staff communicated poorly. It would have been nice to have coffee in the room. I would still recommend."

"The property was clean and check in easy. It was comfortable and convenient. It is a bit outdated, but good value for the price. The breakfast was very weak. Some packaged honey buns and some slightly overripe bananas and coffee. Still, just needed a clean comfortable bed for a night and it filled my need."