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"Comfortable night sleep. At last a sensible hotel that has a happy hour. Well done and we will be back "

"Large car park. Rooms was spotlessly clean. Comfy bed. Great value for money."

"Great location, great check-in and out, great spacious room with full amenities for an affordable price in the centre city."

"very poor sleep noise from heating rattling away room 517 offered discount and free breakfast didnt complain to get free food or discount just to make sure its fixed "

"Friendly staff, nice and quiet room with an excellent breakfast. Location is very convenient for the airport."

"Lovely staff and hotel spotless. Property is dated and needs some modernising but offered Good value for money. "

"Very nice hotel, easy road links to get to the A1, also up Benton road to Newcastle. Breakfast was good. We had a little walk along the river. The staff are good. rooms clean. Lots of Parking. Thank you."

"Only stayed overnight for early flight, room rate and room was good, bar and meals were expensive for what was provided. Not good value."

"Cleanliness was excellent, no restaurant for most of my stay. Walls in room are paper thin, so can hear everything in next room! Overall, booking in process very good, room was very good… maybe don’t place guesses in rooms next to staff, especially if they are ill and cough all night long!!! "

"Amber at reception was top notch - I got a very friendly and cheerful welcome, helping me to settle in with a complimentary visit to the leisure centre. Chilled!"

"Gr8 hotel always stay here when visiting family."

"Plenty of car parking all free rooms are clean comfortable beds and excellent hot shower "

"Roomwas small but clean"

"great stay with children"

"Room clean but missing that extra sparkle, finger smudges etc Staff very friendly and helpful Breakfast good "

"Good location close to city centre. Big car park on site (£10 charge). Room very basic. Sink blocked in bathroom straight away. As hotel is quite big, room quite far from reception "

"Perfect "

"Lovely staff, all friendly and proud of the Inns History. We were there on a very quiet night! Lovely large room with a 4 poster bed and excellent bathroom with walk in shower. Breakfast beat us, freshly prepared as we came down. "

"The location is convenient, close to the city centre. Easy walk to main tourist attractions The staff are very helpful, and was the main highlight for this visit. If it weren’t for the staff, im not sure i would have enjoyed it as much. The room was clean, the bed was comfortable. For the price I paid it was a great deal. They could use a few renovations. The takeaway breakfast was handy. "