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"Lovely staff, big rooms, close to good eating places"

"The room was spacius and clean but the shower controls need attention. We enquired about dinner as we were going to the theatee. We were not informed that the hotel offered pre theatre early dinners and so ate elsewhere. Very good breakfast with plenty of choice."

"all things were good but the light in rooms are not sufficient that I felt."

"This is the best hotel in Coventry and is a lot very building with a very good breakfast. They steadfastly refuse to fit an entry system so if you’re out late , expect to have to bang on the windows and hope someone hears you "

"Great stay, lovely rooms, comfy beds, nice breakfast!"

"The staff was great "

"Good location. Good breakfast. Pretty average hotel accommodation, no frills but adequate equipment in the room."

"Room was nice. Property had all you'd need."

"My wife and our two young children arrived at 6pm to be told that the prepaid family room, booked and paid for two months in advance, was unavailable because the hotel had overbooked. That is a breach of the booking we paid for, and the explanation given ("it's what the airlines do") was wholly inadequate. In a frustrated and passive aggressive tone, the male reception staff member even said “I’ve had to deal with this stuff all day!” My wife was left stranded hours from home with one autistic child, while the reception staff were dismissive and unhelpful. The options offered were unreasonable: 1) separate rooms for a mother and young children (expecting one of the children to stay in a room on her own!), 2) a twin room for two children to share a single bed, or 3) find another hotel. After escalation, the hotel eventually arranged alternative accommodation in a Ramada hotel 10 minute’s drive away, but it was inferior, in a less suitable location, and required my wife to walk from a separate carpark in an undesirable area at night with children and luggage. Ultimately, the hotel failed to provide a reasonable alternative promptly, and its handling of the matter fell far below any acceptable standard of care. We incurred distress, inconvenience, and a clear loss of the service we contracted for. We will not return and I would urge anyone to reconsider using this hotel."