Search Hotels Near Heart & Hands Wine Company, Cayuga

"The pool did not open either day @ 7am. Needed to get a front desk person to open the door. Key card kept going red to green not opening. Pool area was cold which made it uncomfortable to use the pool. Sunday the pool did not open until after 9am due to ph levels. Toilet in room ran all night, needed to use the shut off valve to stop it from running. "

"We had a great room and a great breakfast in the morning. There must be a problem with the wind comming through the vents on windy days . We could hear a low hum in the bathroom but it wasnt any problems sleeping, in fact, it was like white noise that was a positive! We stay there once a year. We had a good dinner in the sports bar that was opened until 2am which was good since we were there Sunday night to Monday. We will be back next year! "

"Everything was great, would stay again! "

"We had a king room with a sofa and was very nice, so much room! Very clean as was the bathroom. Breakfast was good, crowded though around 9 am. Would stay again."

"Room had a few things, leaky tub handles, broken head board and the fridge smelt like booty. Pool was closed and elevator was slow slow slow. Could hear my neighbors toilet all weekend as well. But the view and amazing staff made up for it all :)"

"Didn't go to the gym. Excellent staff, super-clean room."

"We had trouble with the heat fan in our room. They did come to check it out, but could not fix it during our stay."

"Yes"

"We attempted to use the pool but there were several unattended children being unruly."