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The Gould Hotel

3.5 star property
Hotel in Seneca Falls with 24-hour front desk and coffee shop/cafe

Choose dates to view prices

Photo gallery for The Gould Hotel

Front of property – evening/night
Lounge
1 bedroom, premium bedding, pillow-top beds, in-room safe
Interior entrance
1 bedroom, premium bedding, pillow-top beds, in-room safe
Located in downtown, The Gould Hotel combines comfort with practicality. Guests enjoy in-room WiFi, an on-site coffee shop, bar, and restaurant. The lobby offers newspapers and complimentary coffee/tea. Attentive staff consistently earn praise from previous visitors.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Room service
  • 24/7 front desk
  • Housekeeping

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Room, 1 King Bed

1 bedroom, premium bedding, pillow-top beds, in-room safe

Room, 1 King Bed

9.0 out of 10
Wonderful
(45 reviews)

Highlights

Air conditioning
Flat-screen TV
Premium bedding
Pillow-top bed
Separate bedroom
Private bathroom
Hairdryer
Coffee/tea maker
  • 13 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed

1 bedroom, premium bedding, pillow-top beds, in-room safe

Room, 1 Queen Bed

8.8 out of 10
Excellent
(31 reviews)

Highlights

Air conditioning
Flat-screen TV
Premium bedding
Pillow-top bed
Separate bedroom
Private bathroom
Hairdryer
Coffee/tea maker
  • 13 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed, Accessible

1 bedroom, premium bedding, pillow-top beds, in-room safe

Room, 1 King Bed, Accessible

9.0 out of 10
Wonderful
(14 reviews)

Highlights

Air conditioning
Flat-screen TV
Premium bedding
Pillow-top bed
Separate bedroom
Private bathroom
Hairdryer
Coffee/tea maker
  • 13 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room, 2 Double Beds

1 bedroom, premium bedding, pillow-top beds, in-room safe

Double Room, 2 Double Beds

9.0 out of 10
Wonderful
(10 reviews)

Highlights

Air conditioning
Flat-screen TV
Premium bedding
Pillow-top bed
Separate bedroom
Private bathroom
Hairdryer
Coffee/tea maker
  • 13 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed

1 bedroom, premium bedding, pillow-top beds, in-room safe

Suite, 1 King Bed

10.0 out of 10
Exceptional
(11 reviews)

Highlights

Air conditioning
Full-sized fridge/freezer
Flat-screen TV
Premium bedding
Separate bedroom
Pillow-top bed
Private bathroom
Hairdryer
  • 13 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Queen Bed

1 bedroom, premium bedding, pillow-top beds, in-room safe

Suite, 1 Queen Bed

10.0 out of 10
Exceptional
(4 reviews)

Highlights

Air conditioning
Full-sized fridge/freezer
Flat-screen TV
Premium bedding
Separate bedroom
Pillow-top bed
Private bathroom
Hairdryer
  • 13 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Double Large Room, 2 Double Beds

1 bedroom, premium bedding, pillow-top beds, in-room safe

Double Large Room, 2 Double Beds

9.6 out of 10
Exceptional
(17 reviews)

Highlights

Air conditioning
Flat-screen TV
Premium bedding
Pillow-top bed
Separate bedroom
Private bathroom
Hairdryer
Coffee/tea maker
  • 14 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed

1 bedroom, premium bedding, pillow-top beds, in-room safe

Deluxe Room, 1 King Bed

9.6 out of 10
Exceptional
(27 reviews)

Highlights

Air conditioning
Flat-screen TV
Premium bedding
Pillow-top bed
Separate bedroom
Private bathroom
Hairdryer
Microwave
  • 13 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 Queen Bed

1 bedroom, premium bedding, pillow-top beds, in-room safe

Deluxe Room, 1 Queen Bed

9.6 out of 10
Exceptional
(14 reviews)

Highlights

Air conditioning
Flat-screen TV
Premium bedding
Pillow-top bed
Separate bedroom
Private bathroom
Hairdryer
Coffee/tea maker
  • 13 sq m
  • Sleeps 2
  • 1 Queen Bed
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About the area

Map
108 Falls Street, Seneca Falls, NY, 13148

What's nearby

  • Lake Hiddenwood State Park - 2 min walk - 0.2 km
  • Women's Rights National Historical Park - 2 min walk - 0.2 km
  • National Women's Hall of Fame - 2 min walk - 0.2 km
  • It's A Wonderful Life Museum - 3 min walk - 0.3 km
  • Cayuga Lake State Park - 6 min drive - 4.4 km

Getting around

  • Rochester, NY (ROC-Greater Rochester Intl.) - 64 min drive

Restaurants

  • ‪McDonald's - ‬3 min drive
  • ‪Sauder's - ‬3 min drive
  • ‪Subway - ‬4 min drive
  • ‪Circle K - ‬8 min walk
  • ‪Dunkin' - ‬2 min drive

About this property

The Gould Hotel

Hotel near Cayuga Lake
A coffee shop/cafe, a bar and a business centre are just a few of the amenities provided at The Gould Hotel. In addition to a restaurant, guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • Free self-parking
  • Coffee/tea in reception, wedding services and luggage storage
  • A banquet hall, a lift and a front desk safe
  • Guest reviews speak highly of the helpful staff and location
Room features
All guest rooms at The Gould Hotel have comforts, such as premium bedding and first-run films, as well as amenities, such as free WiFi and air conditioning. Guest reviews highly rate the cleanliness rooms at the property.
More amenities include:
  • Bathrooms with showers and hairdryers
  • 52-inch flat-screen TVs with digital channels and first-run films
  • Coffee/tea makers, daily housekeeping and desks

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Onsite parking includes off-street options

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Wedding services

Business services

  • Business centre
  • Conference centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 52-inch flat-screen TV with digital channels
  • First-run films

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 50 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Restrictions apply; for more information contact the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 15.0 per night.
Cots (infant beds) are available for USD 15.0 per night

Payment types at the property

Important information

Optional extras

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Crib (infant bed) fee: USD 15.0 per night
  • Rollaway bed fee: USD 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

Property is also known as

Gould Hotel Seneca Falls
Gould Hotel
Gould Seneca Falls
The Gould Hotel Hotel
The Gould Hotel Seneca Falls
The Gould Hotel Hotel Seneca Falls

Frequently asked questions

Is The Gould Hotel pet-friendly?

Yes, pets are allowed at this property. There's a fee of USD 50 per accommodation, per stay. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking at The Gould Hotel?

Self-parking is free at this property.

What time is check-in at The Gould Hotel?

Check-in start time: 3:00 PM; check-in end time: midnight.

What time is check-out at The Gould Hotel?

Checkout is at 11 AM.

Where is The Gould Hotel located?

Situated in Seneca Falls, this hotel is steps away from National Women's Hall of Fame, Seneca Museum of Waterways and Industry and Lake Hiddenwood State Park. Women's Rights National Historical Park and It's A Wonderful Life Museum are also within 5 minutes.

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The Gould Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 609 out of 1022 reviews
Rating 8 - Good. 266 out of 1022 reviews
Rating 6 - Okay. 88 out of 1022 reviews
Rating 4 - Poor. 32 out of 1022 reviews
Rating 2 - Terrible. 27 out of 1022 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Lynne

Liked: Cleanliness, staff & service, property conditions & facilities
Lots of easy parking and close places to eat on the main street. Rooms seem to have been recently renovated and are lovely with comfy bed and large bathroom.
Stayed 1 night in Oct 2025

8/10 Good

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful old school hotel in historic downtown . Very helpful staff much appreciated after driving all day . Great bed, quiet, super hot shower .
Stayed 1 night in Aug 2025

10/10 Excellent

Tanya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the location, the hospitality and the modern rooms. Hopefully with it being under new management, the rooms will be more affordable. Love staying here with it being a quick walk to Parker's Grille
Stayed 1 night in Sep 2025

6/10 Okay

Bruce

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Comfortable
Stayed 1 night in Oct 2025

8/10 Good

Timothy

Liked: Staff & service, property conditions & facilities
The hotel is centrally located. You may walk to all the museums and all the restaurants. The parking is free and next door. The hotel is old, but the room was clean and quiet. The staff were friendly and helpful.
Stayed 2 nights in Sep 2025

10/10 Excellent

Shealyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great ceteral spot in the middle of senneca falls! Hotel was clean and staff was friendly.
Stayed 2 nights in Aug 2025

10/10 Excellent

Paula

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff. Beautiful room.
Stayed 2 nights in Aug 2025

6/10 Okay

James

This is an older hotel with fantastic potential. Our room was clean and large with high ceilings and a large bathroom. The rest of the hotel is a work-in-progress. I believe it is under new ownership. If they invest in it, it will be fantastic. I would love to stay here again when it is refurbished and I expect to pay at least twice as much.
Stayed 1 night in Oct 2025

8/10 Good

Jorge

Liked: Cleanliness, staff & service
You can see that this hotel was once very nice. It needs a little TLC but our stay was nice. Pet friendly is a plus. The lady at the front is amazing! She kind and helpful and pretty much running the place in her own with a smile.
Stayed 1 night in Aug 2025

10/10 Excellent

Jazlyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 2 nights in Sep 2025

10/10 Excellent

paul

Liked: Cleanliness, amenities, property conditions & facilities
Unique setting with history around it Beautiful renovated hotel Has charm and great area in the finger lakes area Has a lot to offer
Stayed 1 night in May 2025

8/10 Good

Stephen

Liked: Cleanliness, staff & service
Convenient location with lots to do at the north end of the Finger Lakes. Included breakfast was minimal. Updated bathrooms. No restaurant on site. Decor was dated and tired.
Stayed 2 nights in Aug 2025

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely older hotel in a great location. I didn't love the remodel (a bit cheap and the modern art does not fit with the history of the property). The tv was impossible to watch due to difficulty figuring out the channels / remote. The hotel is clean and the staff is friendly. Breakfast, not so great.
Stayed 2 nights in Aug 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Terrie at the front desk was by herself due to a staff shake up. She was mostly by herself, was honest about what was going on, was sweet and gracious. The hotel and our room was beautiful and perfectly situation to walk around and see the sights.
Stayed 1 night in Jul 2025

4/10 Poor

Bobby

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was ok, this is an old hotel that needs complete renovation then open for business Employees seemed overworked and complained alot. Indoors stairs were dirty, elevator was scary. There were so many dogs in the hotel, stairway hall smelled bad. Continental breakfast was horrid. We left a day early. Expedia would not refund $$ nor would the Gould, so we just left. We should have really studied the reviews before we booked
Stayed 3 nights in Oct 2025

8/10 Good

David

Liked: Cleanliness, staff & service
Was unhappy that there was no restaurant or bar. This was not correctly expressed online
Stayed 1 night in Sep 2025

8/10 Good

Dale

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I grew-up in Seneca Falls and watched the Gould go through changes over the years Staff was extremely helpful and friendly. Rooms still retain the charm of renovations done in more recent years, although the room I had is due for a refresh (paint, wooden plank flooring was de-laminating in a couple of places, better lighting). Trying to find the Spectrum Channel Guide on the television and using remote was very tedious; would be helpful to have a Television Channel Guide printed out in each room. Biggest negative was closure of the restaurant/loss of dining options.
Stayed 4 nights in Sep 2025

8/10 Good

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was extremely nice and the dinner was very good. Continental breakfast was also good unless you need low carb options
Stayed 3 nights in Apr 2025

2/10 Terrible

Antonietta

Disliked: Amenities
We tried to check in and were told that our rooms which we had confirmation for were not available. "looks like we overbooked", terrible to say the least. One person doing check in and cleaning rooms, not sure how that would work with 21 rooms, even the person at check was flustered, that should have been an indication, when trying to check in. Terrible, we almost ended up without a room, thankfully were able to get another hotel. Clearly the hotel is in need of staff, and it looked abandoned, very disappointed, the person at the front desk was very apologetic, not her fault, how do you run a business like that. EXPEDIA should remove this hotel from their list. TERRIBLE.
Stayed 2 nights in Oct 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place! Very nice town.
Stayed 1 night in Oct 2024

10/10 Excellent

Judith

Liked: Cleanliness, amenities, property conditions & facilities
Great restored hotel with a restaurant. The food was delicious and the hotel was very comfortable!
Stayed 1 night in Jun 2024

8/10 Good

Betsy

Beautiful Hotel!! We will definitely stay here again and would recommend this hotel as a nice getaway!
Stayed 1 night in May 2024

10/10 Excellent

Krystal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location to local restaurants. Unique and historic building with tall ceilings. Beautiful room.
Stayed 1 night in Feb 2025

8/10 Good

AMELIA

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely place with great ambiance. Centrally located so easy to find places to eat. Hotel restaurant was great! Comfortable beds and spacious room.
Stayed 2 nights in Sep 2024

10/10 Excellent

Tyler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed the history of the hotel.
Stayed 4 nights in May 2024