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Sunway Hotel Hanoi

4.0 star property
Travelers find a perfect balance of relaxation and excitement at this upscale Hanoi hotel, where a cozy fireplace, fitness center, and fine dining await

Choose dates to view prices

Sunway Hotel Hanoi offers a luxurious retreat in the city center, steps from Hoan Kiem Lake. Guests can relax by the lobby fireplace, rejuvenate in the sauna and steam room, or dine at the restaurant. Helpful staff assist with tours, and free WiFi keeps everyone connected.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
  • Breakfast available

Room options

Available filters for rooms
Showing 14 of 14 rooms

View all photos for Deluxe King City View

Deluxe King City View | Minibar, in-room safe, desk, soundproofing

Deluxe King City View

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Hairdryer
Private bathroom
Minibar
Free bottled water
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior King Room

Superior King Room | Minibar, in-room safe, desk, soundproofing

Superior King Room

8.0 out of 10
Very good
(2 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Hairdryer
Private bathroom
Minibar
Free bottled water
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Twin Room

Minibar, in-room safe, desk, soundproofing

Superior Twin Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Separate bedroom
Hairdryer
Private bathroom
Minibar
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Twin City View

Minibar, in-room safe, desk, soundproofing

Deluxe Twin City View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Separate bedroom
Hairdryer
Private bathroom
Minibar
  • City view
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Twin Room

Minibar, in-room safe, desk, soundproofing

Superior Twin Room

  • Sleeps 2

Deluxe Twin Room with City View

  • Sleeps 2

Club Twin Room With City View

  • Sleeps 2

Club Premier Room

  • Sleeps 2

Club Premier Twin Room

  • Sleeps 2

Superior Room

  • Sleeps 2

Deluxe Room With City View

  • Sleeps 2

View all photos for Superior King Room

Minibar, in-room safe, desk, soundproofing

Superior King Room

  • Sleeps 2

View all photos for Club King Room With City View

Minibar, in-room safe, desk, soundproofing

Club King Room With City View

  • Sleeps 2

View all photos for Deluxe King Room with City View

Minibar, in-room safe, desk, soundproofing

Deluxe King Room with City View

  • Sleeps 2
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About the area

Located in Hai Ba Trung, a neighbourhood in Hanoi, Sunway Hotel Hanoi is in a shopping district. Travellers eager for a bit of culture can stop by Hanoi Opera House, while those wishing to experience the area's natural beauty can explore Hoan Kiem Lake and West Lake. Looking to enjoy an event or a game while in town? See what's happening at Hanoi Stadium or My Dinh National Stadium. Visit our Hanoi travel guide
Map
19 Pham Dinh Ho Street, Hai Ba Trung District, Hanoi, 10000

What's nearby

  • Hanoi Opera House which includes heritage architecture and theatre scenes
    Hanoi Opera House
    12 min walk - 1.0 km
  • Bridge over the lake Ho Bay Mau in the Thong Nhat park in Hanoi, Vietnam
    Thong Nhat Park
    13 min walk - 1.2 km
  • Hoan Kiem Lake featuring a lake or waterhole, a monument and heritage architecture
    Hoan Kiem Lake
    17 min walk - 1.4 km
  • St. Joseph Cathedral showing heritage architecture, markets and heritage elements
    St. Joseph's Cathedral of Hanoi
    4 min drive - 1.9 km
  • Vincom Center
    11 min walk - 1.0 km

Getting around

  • Hanoi Railway Station
    3 min drive
  • Hanoi (HAN-Noi Bai Intl.)
    45 min drive

Restaurants

  • Coffee Tú
    1 min walk
  • Lotteria
    2 min walk
  • Phố Núi Coffee
    2 min walk
  • Flickr Cafe 43 Lo Duc
    2 min walk
  • Cafe Xuân Lộc 2
    2 min walk

About this property

Sunway Hotel Hanoi

Upscale hotel near Hoan Kiem Lake
Close to Hanoi Opera House, Sunway Hotel Hanoi provides a coffee shop/cafe, dry cleaning/laundry services and a fireplace in reception. For some rest and relaxation, visit the sauna or the steam room. The on-site restaurant offers breakfast, brunch, lunch and dinner. Stay connected with free in-room WiFi, and guests can find other amenities, such as a bar and a gym.
Other perks at this hotel include:
  • Free self-parking
  • Limo/town car service, buffet breakfast (surcharge) and smoke-free property
  • Concierge services, coffee/tea in reception and multilingual staff
Room features
All 143 rooms include comforts such as 24-hour room service and air conditioning, as well as thoughtful touches such as free WiFi and safes.
Other amenities include:
  • Showers, free toiletries and hairdryers
  • LCD TVs with premium channels
  • Daily housekeeping, desks and phones

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Train station pick-up and drop-off shuttle (surcharge)
  • Shopping centre shuttle (surcharge)
  • Limo/town car service
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 6 AM to 10 AM for a fee: USD 16 for adults and USD 8 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station
  • Conference centre (3,660 square foot of space)
  • Meeting rooms

Accessibility

  • Lift

More

  • 1 building
  • 10 floors
  • Built in 1998
  • Fireplace in lobby
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with premium cable/satellite channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 11:30 PM

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 450000.0 per night.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately USD 16 for adults and from USD 8 for children
  • Airport shuttle fee: USD 87 per vehicle (return)
  • Rollaway bed fee: USD 450000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Hanoi Hotel Sunway
Hanoi Sunway
Hanoi Sunway Hotel
Hotel Hanoi Sunway
Hotel Sunway Hanoi
Sunway Hanoi
Sunway Hanoi Hotel
Sunway Hotel Hanoi
Sunway Hotel Hanoi Hotel
Sunway Hotel Hanoi Hanoi
Sunway Hotel Hanoi Hotel Hanoi

Frequently asked questions

Is Sunway Hotel Hanoi pet-friendly?

No, pets are not allowed at this property.

How much is parking at Sunway Hotel Hanoi?

Self-parking is free at this property.

What time is check-in at Sunway Hotel Hanoi?

Check-in start time: 2 PM; check-in end time: 11:30 PM.

What time is check-out at Sunway Hotel Hanoi?

Checkout is at noon.

Does Sunway Hotel Hanoi provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 87 per vehicle applies.

Where is Sunway Hotel Hanoi located?

Located in Hai Ba Trung, this hotel is within a 15-minute walk of Hai Ba Trung Temple and Hanoi Opera House. Hoan Kiem Lake is 0.9 mi (1.5 km) away. Hanoi Railway Station is 28 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Sunway Hotel Hanoi Reviews

8.8

Excellent

8.8

Cleanliness

7.6

Location

8.8

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 92 out of 207 reviews
Rating 8 - Good. 96 out of 207 reviews
Rating 6 - Okay. 13 out of 207 reviews
Rating 4 - Poor. 6 out of 207 reviews
Rating 2 - Terrible. 0 out of 207 reviews

Reviews

10/10 Excellent

Song Chiang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was spacious and clean. Easy access and friendly reception.
Stayed 1 night in Dec 2023

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent mid range hotel in quiet area

Good hotel slightly off the beaten track. Excellent service and breakfast. Quiet rooms. Good lifts. Very attentive staff
Stayed 5 nights in Nov 2024

10/10 Excellent

Ken

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent services
Stayed 9 nights in Sep 2023

10/10 Excellent

Cheol

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is extremely friendly and accomodating. I went straight to the hotel after my arrival in Hanoi. It was 11:30 am, so I was just trying to store my luggage until it was time to check-in which is at 2, but they were able to let us check-in at 11:30 am which was amazing. The room was also clean.
Stayed 2 nights in Dec 2024

8/10 Good

HA

Liked: Cleanliness, staff & service, property conditions & facilities
Easy to sleep
Stayed 1 night in Sep 2022

10/10 Excellent

Ken

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would give more than five stars if it allowable. I forgot all my passport and documents in the safe and walked out of hotel after checked out. Hotel associates contacted me to my cellphone then inform me that my passport and other document were found and are ready pickup at front desk, I am really appreciated their excellent customer services.
Stayed 2 nights in Sep 2023

8/10 Good

Colin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff pleasant. Rooms comfortable and good size. Did not eat any food or drink at the hotel. Male member of staff at check in not as warm and welcoming as expected. Sauna: water in wooden bowl very dirty. I had to clean very well wooden bowl and spoon before using, they need replacing. Remember to ask housekeeping to clean the fitness area including sauna and steam room. I would stay at this hotel again.
Stayed 1 night in Jan 2023

8/10 Good

Naoto

Liked: Cleanliness
シャンプー派ありましたが、コンディショナーがなかった。　コンディショナーもつけてもらえるとうれしい。　特に女性はコンディショナー必須です
Stayed 2 nights in Apr 2025

10/10 Excellent

Kaihou

Liked: Staff & service, property conditions & facilities, room comfort
欧米お客様多いで、朝飯時間は混む時ある、バイキング料理で、美味しいかったです。
Stayed 6 nights in Mar 2025

10/10 Excellent

Silya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hyggelig personale. Litt lenger unna byen, men kort å gå eller lett å få tak i Grab! Stort og fint rom.
Stayed 3 nights in Dec 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

しばらく泊まりたい宿

静か洋風外資ホテルであり、旧市内エリアのため、昔の町風景を見られるおすすめ宿です。
朝飯バイキング
Stayed 3 nights in Jul 2024

10/10 Excellent

Kaihou

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
静か洋風外資ホテルで、旧市内ため、昔の風景を見られるおすすめ宿です。
朝飯バイキング
Stayed 3 nights in Jul 2024

8/10 Good

Shin

Liked: Cleanliness, amenities
グッド
Stayed 2 nights in Jun 2024

8/10 Good

Amedeo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
buona permanenza, personale molto gentile e servizievole. Unica cosa da ridire, la camera non aveva una poltrona o divano, lo spazio per quelli era lasciato vuoto. In ogni caso, se guardiamo il prezzo, veramente conveniente, non si puo' proprio chiedere di piu', vista l'esperienza molto buona del soggiorno
Stayed 4 nights in Aug 2023

10/10 Excellent

Kaihou

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

満足でした

髭剃りを用意してほしいです
Stayed 1 night in Aug 2023

6/10 Okay

Masaya

廊下のBGMが室内まで聞こえるぐらいやかましい。本来はあるはずのバスマットやナイトガウンがない日があった。
Stayed 6 nights in Aug 2023

6/10 Okay

Yoshinori

Disliked: Staff & service
設備が古い、リノベーションは必要
Stayed 2 nights in Nov 2022

8/10 Good

DrRisa, San Francisco

Liked: Cleanliness, staff & service
the best part was their breakfast.. they made fresh juices of many kinds to order!
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ホテルがきれいでよかった。
Stayed 3 nights in Oct 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
シャワーが古いですが、他は問題なし。
Stayed 1 night in May 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rates is reasonable and staff is friendly. Location is convenient.
Stayed 3 nights in May 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ハノイ出張時には比較的利用している。コストパフォーマンスが良いし、スタッフもある程度教育されている。
Stayed 1 night in Apr 2019

10/10 Excellent

Chin Chay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awesome Staff

The staff was awesome
Stayed 4 nights in Apr 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
旅行者にはあまり良い位置ではないと思うが、朝食が良く、また利用したいと思う。
Stayed 2 nights in Mar 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
施設自体は古いが、清掃は行き届いているので、滞在には問題ない。
Stayed 2 nights in Feb 2019