"One day before my family's planned arrival, I received a call from the operator's husband to say there was no hot water and he wanted to give me the opportunity to book an alternative stay. I understood this to mean a refund would be given in this event.
It was late to book elsewhere so initially my family agreed to go regardless but as no further communication was forthcoming despite several attempts I booked elsewhere. Despite Consumer protection laws clearly establishing that accommodations...
"Great hotel, lovely food and friendly, helpful staff. Lisa remembered us from a previous visit which was so lovely. She was so lovely and gave us good advice on places to visit "
" The hotel is conveniently located near to the centre of Wolverhampton. The staff are all very friendly and helpful. We enjoyed excellent breakfasts during our stay. We always try to stay here when we are in Wolverhampton."
"Absolute gem - beautiful accommodation and fabulous staff.
Highlight of my stay was throwing the ball for their two awesome Border Collies and chatting to the staff/managers at breakfast. "
"My partner and I were looking for a place to stay after a concert. Cades Acommodation was both budget friendly and super comfortable. It was easy to find the place thans to the instructions provided. The room was clean and comfy. Thank you"
"My stay at Ramala was quite good. The breakfast was excellent, but the rooms don’t have any AC, which was a bit uncomfortable in the warm weather. If you’re working or sleeping, it’s best to put the “Do Not Disturb” sign out as the cleaners tend to bang on the doors. Aldi and Asda are just a 1-2 minute walk away, while McDonald’s and other food stores are about 5-10 minutes depending on your pace. Overall, I’d rate it 8 out of 10."
"A simple hotel in the middle of Stourbridge. Rooms are adequate in size, the bed is comfortable and there's a good shower in the bathroom.
There was a problem with my room but it got sorted quickly and the staff were excellent.
Small changes in the bathroom would help - a shelf above the sink so there's somewhere to put your stuff and similarly a soap dish in the shower would be really useful."
"The property is great. I was traveling with my wife, daughter (13 yrs old) and nephew (16 yrs old). The unit has 2 bedrooms and a sofa bed. It's a large space approximately 600 sqft. There is also parking which is a big plus in England.
The unit does not indicate it has a washer and dryer but the picture of the unit clearly shows a washer. Unfortunately there's no dryer and since we were traveling during the winter it took a long time for the clothes to hang dry. We were in outer Birmingham...
"The Woden is always a " go to ' place for us guaranteed a comfortable stay. The rooms are impeccably clean. The room had great facilities. Towels shower gels tea & coffee even water in bottles. Plates cutlery and a fridge. Everything and more. The beds are so comfortable and the place is so quiet. "
"I had a short, but nice stay at the Village Hotel. The room was nice and clean and the staff was extremely nice. I flew in from the US and brought the wrong type of voltage adapter with me. The gentleman at the front desk was kind enough to lend me a cell phone charger, which really saved the day. Great hotel!
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