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"Yes. Reception was good and everything we need to stay comfortably were provided. Buffets were excellent."

"Wonderful experiences"

"Loved this traditional ryokan, such attention to detail with all the Japanese cultural traditions and sweet and kind staff. I loved the whole experience with meals brought to my room, onsen baths, futon bed and private sauna in my room! The perfect relaxing experience in Hakone. Thank you!"

"Great view great staff great food "

"The staffs are very friendly. They have foreign staffs for western visitors. The hotel is very clean. I like their onsen, clean and quiet."

"This property was simply dreamy. Shrouded in beautiful Autumn foliage and appointed with traditional Japanese accommodations (slippers specific to the toilet room, main room and patio each), it felt like quiet, authentic luxury. The breakfast is vast with Japanese options and sufficient western options like fruits, breads and meats."