"Great hotel. We had an incident whereby on night one a neighbouring room had a very loud and aggressive domestic. Staff acted promptly and it was dealt with. I have to say the staff here are fantastic. Amazing with kids, go out of their way to be kind and helpful. The food is great. Pool is an added bonus. Rooms clean, warm and good hot water shower. Ticked all the boxes for us. Bus stop across the road so east access into Leeds too. Definitely will be booking again when back in Leeds"
"The reception staff were very helpful in giving us a room without residents above us. They also went out of their way to tell us of nearby facilities and the town surrounding. Very friendly."
"Good location and comfortable rooms with everything you need. Our bedroom was on the small side and no twins available if you are booking for siblings or anyone needing separate beds. "
"Really good hotel, coffee in room good, staff were nice. Car park was difficult with a 5pm arrival as the gym is packed, breakfast was good, no safe in room not great for leaving laptop"
"Liked everything. Room was super comfortable and clean. Nice having a kettle for tea. Really close to train station..road work being done outside but didnt cause us any inconvenience. Near to buses and shopping. Would stay here again.cost reasonable. "
"Pleasantly surprised. Paul was very welcoming & friendly. He gave us advice on taxis and where to go (taxi less than £7 to first direct arena - dont get uber!). Hotel dated but really nice. Breakfast was lovely with enough choice. Room good, bed a bit too soft for me. The fan was a welcome addition as it got hot overnight and the quilt is very warm. Shower was extremely powerful only issue with it is its an overhead shower which isnt great for us ladies not wanting to get their hair wet (luckily...
"Room was clean, warm and quite. Black out curtains were so good that I couldn't tell if it was morning or not. Bed was comfortable. I slept better than I normally do!!!
Shower had both rainfall shower head and a normal shower that you can take off the hook
Hotel is very close to city centre and all amenities. Staff was VERY nice, friendly and helpful. Cant recommended enough "
"All of the staff were incredibly friendly and helpful
The hotel is undergoing a major refurbishment and looking amazing.
The only minor downside to our stay was the air conditioning/ heating not working as a consequence of the refurbishment. The brilliant staff had a portable heater put in our room within minutes.
Excellent service from excellent staff.
Looking forward to staying again. "
