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"Our stay at TownePlace was great. Check-in was fast and easy, and the receptionist was very pleasant and answered all my questions. The rooms were clean and spacious. The property was quiet and peaceful. We traveled with children, and they enjoyed the indoor pool. We would certainly come back to this property. "

"Nice room good staff"

"It was great"

"The staff were extremely helpful for our stay. They had answers to all our questions about colleges in the area. I will stay here again for our next visit. The hotel is good, room was just what we needed. The shower was tricky the first time but I figured it out. You really can't get a better staff at the front desk."

"Wonderful place to stay. Close to Chipotle, Whole Foods, Trader Joe’s, and shopping. Good access to Amherst and I-90. "

"Staff was friendly and accommodating "

"Clean and beautiful room. No staff present."

"The bedroom and entire first floor living area was clean and nicely appointed in period decor. The self-check in process was simple and convenient. Lastly, the staff went above and beyond to find and quickly mail back my forgotten prescription eyeglasses to my home address. Will definitely stay here again if visiting the pioneer valley. "

"Beautiful property, lovely staff, very nice room, yummy breakfast!"

"Very nice people in atmosphere all around"

"Grand atrium with sitting area and open concept. Check in was quick and room was clean and comfortable beds. The property is located close to restaurants and ravine backing into woodland."

"Breakfast was exceptional. We couldn’t have been happier during our stay."

"Everything was great"

"This property was very nice and cozy, very few amenities, coffee and tea at front desk area however it was appreciated. Only draw back I had was the sheets were a little bit stained and there was only one trash bin in the room and non in the bathroom. I would rebook at this inn in the future, the attendant at the front desk was also very nice. "

"Nice and quiet I stayed 2 weeks only had issue with housekeeping once with cleaning completely, they have certain days they clean weekly stays. I informed front desk and it was handled "

"Felt safe room was clean and welcoming. Unfortunately I wasn’t able to enjoy a hot shower 2 of my 8 days. That is my one real complaint. I would suggest microwaves in room "

"Good"

"The facilities need some updates. The breakfast made my husband and I sick. The electricity went off during March Madness. Would not stay again."

"No hot water day of arrival and next morning. Finally got moved to another room but not the room was not the same as we paid for, definitely just a standard room. "