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"Staff all very good. I had a problem with the toilet seat and they fixed it during the day while I was out. Food and drinks service good. No noise in my room from the wedding party. Only issue for me was the room window was very small and high up in the wall, so I couldn’t see out, and the sky light had no covering, so being Scotland, I had daylight from 5:30am waking me up. Not the worst problem in the world. Wonderful park like location, and again, all the staff were wonderful."

"Beautiful looking property on the outside with the main areas inside full of history, one of the most historic looking hotelsi have stayed at, however, with all this charm you are led to expect the same for the room! I was staying in a " Classic " room. Whilst i appreciate this is not a suite, the room was very tired and shabby. The bathroom was tiny, barely room to move. The carpets old and filthy. The rooms need completely redocrating. At nearly £190 per night for a tiny shabby room is...

"The staff were amazing"

"The staff was professional, helpful and pleasant. The room was clean and comfortable and meals were good."

"Room was very large,spotless & bar served excellent pint of Guiness"

"Die Zimmer waren sehr sauber. Das dazugehörige Pub war sehr gemütlich und das Personal sehr freundlich."

"The door men and staff were amazing, made the hotel. Beautiful building. But our bedroom lacked any guest information regarding WiFi and amenities, large bottles of waters with glasses to drink etc.. it was a little sad. Guest bedroom experience needs a little focus"

"Das Frühstück war gut. Der Ausblick ist fantastisch. Man kann auch gut im Hotel zu Abend essen. Die Ausstattung ist teilweise etwas in die Jahre gekommen. "

"Hallways were dingy and had a damp smell. Actual room was fine, just the shower was outdated. Overall didn’t feel clean."

"The biggest issue was the room temperature. The room became extremely hot throughout the afternoon and evening and was very uncomfortable to stay in. We were unable to properly relax or sleep in the room due to the heat. In order to make the room even somewhat tolerable, we had to keep the windows open all night, which then brought in constant street noise, bright lights from the Grassmarket area, and late-night noise from bars and traffic below."

"No coffee but instant- beds were hard"

"Room was very small, bathroom was cramped, feels like the amount that I paid for the room was not worth it"

"U"

"Posizione eccellente, camera spaziosa, staff supergentile in particolare la ragazza italiana Zoe"

"Love the hotel! Everything about it was wonderful. Highly recommended!"

"Clean and comfortable room, friendly staff, enjoyed the snacks and beverages as well. Easy to get around and see the sights in Edinburgh! Great stay 😊"